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Presales Solution Engineer

About Us

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.

The Role

Due to continuous growth, we are looking for a Presales Solution Engineer to join our team.

The Presales Solution Engineer is responsible for sales support and solution design of blueAPACHE’s services solution portfolio and key vendor partners.

This role would suit a delivery engineer who is well versed in how to do migrations, but would like to be a little more “off the tools”. Perhaps someone who is more passionate about problem solving and solution design than the actual implementation itself. It would also befit someone who is in a technical role who would like to dip their toe in the commercial space to see if it suits them.

This role will be based in Sydney NSW and will require 4 days onsite/in the office and 1 day WFH.

  • Provide technical sales support and subject matter expertise across the blueAPACHE Reference Architecture. This would mean a solid understanding in as many of the following topics as possible (note: some knowledge gaps are ok – we can train you!):
  • Microsoft 365 (Required)
  • Microsoft Windows Server and associated applications / services
  • Virtualisation (VMWare, HyperV, etc)
  • Next Generation Firewalls (from vendors such as Fortinet, Palo Alto, etc)
  • SD-WAN (Fortinet preferred, but other vendors highly regarded)
  • Wide Area Networking (Routers, WAN Services, etc)
  • Local Area Networking (Switching, WIFI, etc)
  • Public Cloud (Azure, AWS, etc)
  • Cybersecurity (Cyberark, Rapid7, etc)
  • Provide the Sales Team with support services from lead qualification, solution design, BoM/SoW creation and hand-off to the Delivery team
  • Providing technical and functional direction and input during the sales cycle
  • Drive key customer meetings and workshops to achieve the outcomes within both customer and blueAPACHE deadlines
  • Assist with RFP responses, creation of Scopes of Work, Bills of Material and other related documents
  • Prepare and perform product demonstrations to business and technical audiences
  • Assist in developing project delivery plans
  • Keep relevant technical / market knowledge up to date
  • Maintain technical sales certifications across key vendor partners (such as HPE, Aruba, Fortinet, Microsoft, Citrix, Palo Alto, Trend Micro, Veeam and Rapid 7)
  • Collaborate internally with Subject Matter Experts and Professional Services teams to ensure an accurate solution is designed, and that the solution is delivered to that design
  • Lead Proof of Concept engagements to show the functional solution that supports the strategic value and delivers a ROI
  • Work with the BDM Team developing campaigns and sales plans

blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator.

  • We offer options for you to interview virtually.
  • blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
  • Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid and work from home arrangements.
  • Regular social events and an awesome culture – work with a team of experts in their field
  • Health Insurance discount with Medibank
  • Discounts on 1000’s of products
  • Novated leasing available for all employees
  • Employee Assistance Program from The Mind Room
  • Ongoing training and development including paid certifications.
  • Quality hardware and laptop provided.
  • Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!

Please note, all offers of employment at blueAPACHE are subject to Police Clearance Checks.

Average salary estimate

$95000 / YEARLY (est.)
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$80000K
$110000K

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What You Should Know About Presales Solution Engineer, blueAPACHE

Join our dynamic team at blueAPACHE as a Presales Solution Engineer! Here at blueAPACHE, we take pride in being an award-winning Managed Service Provider that has been recognized as the Mid-Market Partner of the Year for five consecutive years at the ARN Innovation Awards. We are dedicated to creating a vibrant work culture that prioritizes employee and customer experience. In this role, you will provide essential sales support and solution design for our service portfolios while collaborating closely with our technical teams and clients. If you're a delivery engineer looking to transition into a more advisory capacity, this may be the perfect fit for you. You'll engage with cutting-edge technologies like Microsoft 365, virtualization, and cybersecurity while ensuring seamless customer interactions. Working four days in our Sydney office and one day from home, you'll facilitate key meetings, assist with RFP responses, and lead Proof of Concept engagements to demonstrate our solutions. Your drive to stay updated on technology trends will be key to maintaining our competitive edge. Enjoy benefits like flexibility, continuous professional development, and a fun, inclusive environment where everyone can thrive. If you’re ready to make a difference and help us strengthen our position in the market, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Presales Solution Engineer Role at blueAPACHE
What are the primary responsibilities of a Presales Solution Engineer at blueAPACHE?

As a Presales Solution Engineer at blueAPACHE, you will support the sales team with technical assistance and solution design for our services and vendor partnerships. This role involves engaging with clients to understand their needs, leading customer meetings, preparing RFP responses, and developing solutions that align with our offerings.

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What qualifications are required for the Presales Solution Engineer position at blueAPACHE?

Ideal candidates for the Presales Solution Engineer role at blueAPACHE should have a robust understanding of various technologies, including Microsoft 365, virtualization, and cybersecurity. While experience is essential, blueAPACHE also values training and will support you in expanding your skill set as needed.

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What skills are necessary for success as a Presales Solution Engineer at blueAPACHE?

Success as a Presales Solution Engineer at blueAPACHE requires strong problem-solving abilities, excellent communication skills, and a knack for technical sales support. Familiarity with cloud solutions, networking, and security technologies will also greatly enhance your performance in this role.

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How does blueAPACHE support its Presales Solution Engineers in their career development?

At blueAPACHE, we are committed to investing in our Presales Solution Engineers through ongoing training and development opportunities, including paid certifications. We believe in helping our employees grow their careers in a supportive environment, where talent is nurtured, and individual aspirations are encouraged.

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Can you describe the work environment for a Presales Solution Engineer at blueAPACHE?

The work environment for a Presales Solution Engineer at blueAPACHE is collaborative and inclusive. We encourage a hybrid work model, where you can spend four days in our Sydney office and one day working from home. Furthermore, our culture is enriched with social events, open communication, and shared values centered around employee and customer experience.

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Common Interview Questions for Presales Solution Engineer
What technical skills do you possess that make you a good fit for the Presales Solution Engineer role at blueAPACHE?

To answer this question effectively, outline your core technical skills, such as proficiency in Microsoft 365, virtualization, and networking. Relate these skills to specific experiences and how they would benefit blueAPACHE's objectives.

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Can you explain your experience in supporting the sales process?

In your response, provide examples of how you have contributed to sales initiatives in past roles, such as assisting in proposal development or engaging with customers to clarify their needs. Emphasize your understanding of the sales cycle and how your expertise can enhance blueAPACHE's success.

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How do you keep your technical knowledge current in a constantly changing technology landscape?

Here, talk about your strategies for staying updated, such as attending workshops, pursuing certifications, or participating in industry webinars. Illustrate your commitment to continuous learning and adaptability in the face of evolving technologies.

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What approach do you take when leading customer meetings or workshops?

Discuss your experience with leading presentations or workshops and elaborate on your preparation and engagement strategies. Highlight your ability to create a collaborative atmosphere and address customer concerns effectively.

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Describe a time when you had to navigate a complex technical problem. How did you handle it?

Share a specific example that demonstrates your problem-solving skills. Detail the steps you took to analyze the problem, the solutions you considered, and the final outcome, showcasing your ability to think critically and effectively.

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What experience do you have with demonstration and proof of concept engagements?

Discuss any relevant experiences you have conducted product demonstrations or led Proof of Concept engagements. Emphasize how these experiences prepared you for the interactions you would lead at blueAPACHE.

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How do you prioritize and manage your workload when faced with multiple deadlines?

Answer this by outlining your organizational strategies, such as using project management tools or creating to-do lists. Highlight your ability to remain calm under pressure and deliver quality results on time, focusing on how this will benefit your role at blueAPACHE.

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What do you know about blueAPACHE and our solution offerings?

Your response should illustrate your research on blueAPACHE; mention our award-winning status and the services we offer. This shows your genuine interest in the company and your dedication to understanding our business model to be effective in your role.

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How do you collaborate with technical teams to ensure solution accuracy?

Describe your collaborative experiences with technical teams and how you've effectively communicated project requirements to ensure that solutions are correctly designed and delivered. Highlight the importance of alignment between technical design and sales objectives.

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Why do you want to transition from a technical delivery role to a presales position?

In your response, articulate your passion for solution design and customer engagement. Discuss how this role aligns with your career goals and your excitement for the innovative aspects of the Presales Solution Engineer position at blueAPACHE.

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Since 1998, blueAPACHE has been helping organisations access technology to their business advantage. We achieve this by providing IT management, IT strategy and converged IT services to clients across Australia, New Zealand, Asia and North America...

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Full-time, hybrid
DATE POSTED
March 26, 2025

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