Salesforce Software Engineer - R01544180

As a Salesforce Software Engineer at Brillio, you will design, develop, and implement innovative solutions primarily on the Salesforce platform, focusing on Service Cloud and Experience Cloud. You’ll utilize your expertise in Apex, SOQL, and Salesforce automation tools to create scalable, high-quality business solutions tailored to clients' digital strategies.

To succeed as a Salesforce Software Engineer at Brillio, you'll need strong skills in Salesforce development and design, particularly in Apex, LWC, SOQL, and more. A good understanding of Salesforce Service Cloud and Experience Cloud features, alongside configuration abilities such as Workflows and Approval Processes, is also essential.

At Brillio, we pride ourselves on fostering an environment for our Salesforce Software Engineers to thrive. We offer ongoing training and development opportunities, encourage knowledge sharing among 'Brillians,' and are committed to helping you reach your full potential in your career.

Working at Brillio as a Salesforce Software Engineer means being part of a dynamic and inclusive culture. Our focus on innovation, collaboration, and client satisfaction creates a supportive atmosphere where you can excel. We're recognized as a Great Place to Work® thanks to our commitment to employee satisfaction and development.

The Salesforce Software Engineer position at Brillio is a hybrid role, allowing a flexible work arrangement between in-office and remote work. This setup fosters collaboration while still giving you the freedom to manage your work-life balance.

As a Salesforce Software Engineer at Brillio, you will engage in various projects that involve designing and implementing tailored digital solutions on the Salesforce platform. These may include Case Management, self-service portals, and personalized client experiences using the latest Salesforce features.

As a Salesforce Software Engineer at Brillio, you'll collaborate with cross-functional teams, including business analysts, project managers, and other developers. This teamwork ensures we create cohesive and efficient solutions that meet client needs.

When designing a solution on the Salesforce platform, I begin by thoroughly understanding the client's business needs and goals. I conduct stakeholder interviews to gather requirements, followed by analytical modeling to outline the system architecture. I prioritize scalability and best practices to ensure the solution is both effective and sustainable.

I have extensive experience writing Apex classes, triggers, and leveraging the Aura and Lightning Web Components for building dynamic user interfaces. My approach focuses on creating reusable components and implementing robust governance to maintain performance and stability.

Security in Salesforce applications is paramount. I ensure that I implement robust Sharing Rules, Field-Level Security, and Profile Permission sets. Additionally, I routinely conduct security audits to identify vulnerabilities and optimize the application's security model.

In my previous roles, I successfully implemented Service Cloud functionalities, including Case Management and Omni-Channel Routing. I utilized Salesforce's built-in features to enhance user experience and optimize case resolution times, leading to improved customer satisfaction.

I stay updated on Salesforce trends by actively participating in online communities, attending webinars, and completing relevant Salesforce certifications. I also follow industry blogs and engage with peers to share insights and best practices.

To optimize Apex code performance, I employ practices such as using bulk processing, minimizing SOQL queries within loops, and leveraging collections where applicable. I ensure proper exception handling and implement efficient logic to reduce governor limit issues.

One challenging project involved migrating a large data set into Salesforce while ensuring zero data loss. I learned the importance of meticulous planning and testing. By creating a detailed migration strategy and conducting thorough tests, we successfully transitioned the data with minimal impact on user operations.

When handling multiple projects, I prioritize tasks based on deadlines, project impact, and stakeholder needs. I use project management tools to track progress and communicate regularly with team members to ensure alignment and transparency.

I follow best practices such as using clear and concise comments in my code, maintaining code repositories for version control, and creating comprehensive user manuals and technical specifications. Documentation helps streamline future updates and onboarding processes.

Managing client expectations involves clear and consistent communication. I set realistic timelines from the beginning, provide regular updates on project milestones, and encourage feedback throughout the process. This fosters a collaborative partnership and helps align objectives.