Software Assistant

As a Software Assistant at CBH Homes, you will support the Sales Tech Team by troubleshooting software issues, managing workflows in Salesforce, and implementing new tools. Your role also involves linking data across platforms and ensuring a smooth user experience, all aimed at enhancing our operational efficiency.

While prior experience is not mandatory for the Software Assistant role at CBH Homes, having a curious mindset and being tech-savvy are essential. We are looking for detail-oriented individuals who are eager to learn and collaborate within our team.

No prior experience with Salesforce is required for the Software Assistant position at CBH Homes. However, familiarity with Salesforce or similar automation tools is a bonus that could enhance your application and help you succeed in the role.

In the Software Assistant position at CBH Homes, you'll work primarily with Salesforce for CRM tasks. You'll also engage with AI tools and automation platforms, enhancing your technological skills as you implement new systems alongside our Sales Tech Team.

CBH Homes offers a comprehensive benefits package for the Software Assistant role, including a 100% employer-paid health care plan, competitive wages, retirement matching, and generous paid time off and holidays. We focus on both the well-being of our employees and their career growth.

In your response, highlight specific instances where you've identified and resolved software problems effectively. Emphasize your analytical skills and how you navigate technology, showcasing your proactive approach to solving issues.

Share your understanding of how CRM systems support business operations, emphasizing how you would manage and refine workflows. Even if you lack direct experience, discuss any relevant knowledge or resources you've explored to learn about Salesforce.

Discuss various methods you use to keep yourself informed, such as following tech blogs, attending webinars, or participating in online forums. Your passion for learning new technologies will highlight your suitability for the Software Assistant role.

Use the STAR method to describe a specific scenario where you worked with others to tackle a challenge. Focus on your communication skills and how your collaboration contributed to a successful outcome, reflecting the teamwork expected at CBH Homes.

Express your excitement about CBH Homes as an innovative leader in the homebuilding industry. Discuss how the company’s commitment to technology aligns with your interests and how you hope to contribute to its mission as a Software Assistant.

Be specific about your process for learning new tools, such as first getting familiar with the user interface, utilizing help resources, and experimenting with features. This will demonstrate your proactive and curious spirit, which is key for the Software Assistant role.

Explain your approach to prioritizing tasks based on urgency and importance. Acknowledge the need for effective communication and how you manage expectations while ensuring timely resolutions for each team's requests.

Share your insights on how automation can streamline processes and eliminate redundancy. Use examples of potential automation tools that could be beneficial in a homebuilding context, showing your enthusiasm for emerging tech strategies.

Discuss your strengths relevant to the Software Assistant position, such as problem-solving, attention to detail, and willingness to collaborate. Relate these skills to your potential contributions to the CBH Homes team.

Prepare thoughtful questions that show your genuine interest in the Software Assistant role and CBH Homes' operations. For example, ask about the team dynamics, ongoing projects, or how success is measured in this position.