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Assistant Restaurant Manager

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!

Job Description

Ready to take your management career up a notch? Think you have what it takes to be a leader with the industry leader? Families love Chuck E. Cheese because our people are the best of the best. As an Assistant Manager, you’ll help employees make sure that “every guest leaves happy.” It’s a high-energy, high motivation, high reward management opportunity and it’s waiting for you right now.

Chuck E. Cheese now offers access to earned wages with our NEW “Work Today, Get Paid Tomorrow” program. Don’t wait between paychecks anymore!


Job Responsibilities:

  • Make daily decisions that involve time management, staff scheduling and support, uphold product quality, cleanliness and other Company standards
  • Build sales and maximize profits by effectively recruiting, training, developing and communicating Company and Guest expectations to the entire team
  • Coach, teach and motivate team to maintain high quality Guest service and safety
  • Understands cost control procedures, financial accounting, inventory levels and labor management


Skills We’re Looking For:

  • Coaching and Developing Others
  • Effective Communication
  • Composure
  • Resourcefulness
  • Demonstrates Ethics and Integrity
  • Time and Priority Management


Minimum Qualifications:

  • Must be able to work 40 hours a week
  • Must have a high-school diploma or GED
  • Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol)
  • Minimum of one (1) year experience managing people, preferably in the food service industry OR experience as an Opening Coordinator for at least six (6) months


Essential Job Functions and Work Environment:

  • Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift.
  • Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift.
  • The work environment includes flashing and flickering lights, moving mechanical parts, and loud noise, as well as exposure to non-weather related wet, humid, extreme heat and extreme cold conditions

At Chuck E Cheese, we care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and most importantly to protect the health of our teams and guests

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

                                                           

                                                              #Diversity #Equity #Culture

The Company:

CEC Entertainment, LLC ("CEC"), headquartered in Irving, Texas, is the nationally recognized leader in family entertainment and dining with its Chuck E. Cheese and Peter Piper Pizza brands.

As the place where half a million happy birthdays are celebrated every year, Chuck E. Cheese's goal is to create positive, lifelong memories for families through fun, food, and play and is the place Where a Kid Can Be a Kid. Committed to providing a fun, safe environment, Chuck E. Cheese helps protect families through industry-leading programs such as Kid Check. As a strong advocate for its local communities, Chuck E. Cheese has donated more than $19 million to schools through its fundraising programs. Peter Piper Pizza features dining, entertainment and carryout with a neighbor-hood pizzeria feel and "pizza made fresh, families made happy" culture.

Peter Piper Pizza takes pride in delivering quality food and fun that reconnects family and friends. The Company and its franchise operate a system of nearly 600 Chuck E. Cheese and more than 120 Peter Piper Pizza venues, with locations in 47 states and 17 foreign countries and territories. For more information, visit chuckecheese.com, and peterpiperpizza.com.

Benefits:

CEC Entertainment offers a wide variety of benefits including medical, dental, vision, life, disability, and 401(k) retirement savings plan to eligible U.S. employees as part of their overall employment package. We also offer job training and career growth opportunities. Chuck E. Cheese is a "Work Today, Get Paid Tomorrow" employer.

* * *

At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class.

Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

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What You Should Know About Assistant Restaurant Manager, Cecentertainment

If you're ready to elevate your career in the food service industry, CEC Entertainment is the place to be! As an Assistant Restaurant Manager at Chuck E. Cheese in Philadelphia, PA, you'll play a vital role in creating an unforgettable experience for families and kids alike. At Chuck E. Cheese, we pride ourselves on fun, food, and fantastic service. Your day-to-day will involve time management, staff scheduling, and ensuring that every aspect of the restaurant upholds our high standards of quality and cleanliness. You’ll be responsible for recruiting and training a stellar team, focusing on building sales and delivering the best guest service possible. It’s not just about managing; it's about coaching and motivating your crew to ensure every guest leaves with a smile. Your effective communication skills and ability to manage tasks will be crucial as you navigate the high-energy atmosphere. Plus, with our new “Work Today, Get Paid Tomorrow” program, you won’t have to wait for your paycheck! If you have at least a year of management experience in the food service sector and are looking for a rewarding role that offers career growth, we want to hear from you! Join us and be part of a team that creates joyful memories for families around delicious food and endless fun. With competitive benefits, including medical, dental, and a 401(k) retirement plan, there’s no better time to jump on board and help us make every visit magical at Chuck E. Cheese!

Frequently Asked Questions (FAQs) for Assistant Restaurant Manager Role at Cecentertainment
What are the core responsibilities of an Assistant Restaurant Manager at Chuck E. Cheese?

As an Assistant Restaurant Manager at Chuck E. Cheese, your key responsibilities will include managing daily operations, overseeing staff scheduling, and ensuring that both food quality and guest experiences meet our high standards. You'll recruit, train, and develop team members while also focusing on maximizing sales and encouraging a positive work culture that prioritizes guest satisfaction.

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What qualifications do I need to become an Assistant Restaurant Manager at CEC Entertainment?

To qualify for the Assistant Restaurant Manager position at CEC Entertainment, you should have a high school diploma or GED, must be at least 21 years old, and have a minimum of one year of experience managing staff in the food service industry. Strong communication skills, coaching abilities, and time management are essential to excel in this role.

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What kind of work environment can I expect as an Assistant Manager at Chuck E. Cheese?

The work environment at Chuck E. Cheese is lively and bustling, filled with the sounds of laughter and excitement. You should be prepared for a fast-paced setting where you may encounter loud noises, flashing lights, and the need to engage with both guests and team members actively. Our team emphasizes a vibrant atmosphere while adhering to rigorous health and sanitation standards.

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What benefits does Chuck E. Cheese offer to its Assistant Restaurant Managers?

At Chuck E. Cheese, we believe in taking care of our employees. As an Assistant Restaurant Manager, you'll have access to a wide range of benefits, including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) retirement savings plan. Plus, our 'Work Today, Get Paid Tomorrow' program allows for flexible financial management.

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How can I grow my career as an Assistant Restaurant Manager with CEC Entertainment?

CEC Entertainment is committed to the professional development of its employees. As an Assistant Restaurant Manager, you'll receive ongoing training and the opportunity to advance into higher management roles within the company. Your performance and dedication can lead to career growth in a company known for its emphasis on family, fun, and quality service.

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Common Interview Questions for Assistant Restaurant Manager
What strategies do you have for motivating staff as an Assistant Restaurant Manager?

When answering this question, emphasize your approach to leadership, such as recognizing individual strengths and providing constructive feedback. Share examples of how you have successfully motivated a team by creating an engaging work environment and setting achievable goals.

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How do you handle difficult customer situations?

Highlight your conflict resolution skills in your response. Explain that you focus on listening to the customer's concern, empathizing with their experience, and offering solutions that align with company policies to ensure satisfaction.

Join Rise to see the full answer
Can you describe your experience with scheduling staff and managing labor costs?

In your answer, discuss specific tools or methods you've used for scheduling, along with your approach to balancing labor costs while ensuring adequate staffing levels for peak times. Mention any relevant software you've used in the past.

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How do you ensure safety and cleanliness standards are met in a restaurant?

Your answer should detail your experience with health regulations and sanitation compliance. Talk about the importance of regular training for staff on safety protocols and how to maintain cleanliness to create a safe dining environment.

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What experience do you have with inventory management?

Discuss your familiarity with conducting inventory checks, managing stock levels, and minimizing waste. Provide examples of how you've effectively maintained inventory to support smooth operations and high service standards.

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How do you approach coaching and developing your team?

Explain your dedication to mentorship, focusing on how you provide ongoing training and feedback to your team members. Highlight instances where your coaching led to improved performance and morale.

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What do you view as the most important quality in a successful Assistant Restaurant Manager?

Reflect on qualities like leadership, communication, and adaptability. Discuss how these traits not only build a strong team but also positively impact the guest experience.

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How do you balance administrative duties with on-the-floor management?

In your response, emphasize your organizational skills and your ability to prioritize tasks effectively. Highlight times when you've successfully managed both responsibilities while ensuring a seamless operation.

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Why do you want to work at Chuck E. Cheese as an Assistant Manager?

Express your enthusiasm for the family-oriented culture and the fun environment of Chuck E. Cheese. Share your passion for providing memorable experiences that contribute to the happiness of families and children.

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What do you think are the biggest challenges facing the restaurant industry today?

Discuss contemporary challenges such as staffing shortages, health and safety regulations, and the importance of adapting to customer preferences. Show that you stay informed about industry trends and are ready to tackle these challenges head-on.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 4, 2025

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