Manager, Sales II

As a Manager, Sales II at Centene, you will oversee the Medicare Sales or Broker Field Sales teams, drive the achievement of sales goals, recruit and manage independent agents, and ensure compliance with applicable policies. You'll also develop sales strategies, interact with various operational teams, and create market-specific plans for enrollment growth. Ultimately, you're responsible for leading the team to meet their performance and revenue targets.

Centene requires candidates for the Manager, Sales II position to possess a Bachelor's degree in Healthcare, Marketing, Business, or a related field. However, equivalent experience can also be considered. This educational foundation supports the skills necessary for managing complex sales operations in the healthcare market.

To qualify for the Manager, Sales II position at Centene, you need at least 6 years of experience in Sales, particularly within the Healthcare or Medicare sectors. Moreover, having experience working with brokers and a minimum of 3 years in a supervisory role is important to ensure that you can effectively manage and develop your sales team.

Successful candidates for the Manager, Sales II role at Centene should have strong leadership and interpersonal skills, as well as the ability to oversee sales operations and ensure compliance with industry standards. Additionally, having analytical skills, familiarity with CMS regulations, and experience in developing support strategies for your sales team will contribute significantly to your success in this role.

The salary for the Manager, Sales II position at Centene ranges from $86,000 to $154,700 annually. However, actual compensation will depend on factors such as individual skills and experience. Centene also offers an attractive benefits package that includes health insurance, a 401K plan, tuition reimbursement, and paid time off.

When answering this question, focus on specific experiences that highlight your leadership skills and effective team management. Discuss your previous roles, the teams you've managed, and the outcomes you've achieved in sales, emphasizing measurable results.

Detail your systematic approach to sales strategy development. Focus on understanding market needs, analyzing trends, and how you incorporate feedback from team members to create unique, effective strategies tailored to the specific market you’re targeting.

Discuss specific tools, metrics, and methodologies you employ for performance tracking. Explain how you ensure compliance through regular training sessions, performance reviews, and by staying updated on relevant regulations.

Use this question to showcase your leadership style. Explain the situation, the steps you took to motivate your team, and the results that followed. Highlight strategies you used to foster team morale and keep the team focused on achieving their goals.

Demonstrate your communication skills and ability to build relationships. Talk about how you engage with brokers or agents regularly, supporting their needs through training, resources, and open lines of communication, ultimately leading to better sales outcomes.

Be prepared to provide a specific challenge in your history, the actions you took to address it, and the eventual outcome. This shows your problem-solving skills and your ability to adapt to obstacles in a managerial role.

Articulate the significance of compliance within the healthcare system, particularly with CMS regulations. Explain how you ensure your team adheres to compliance standards while achieving sales targets effectively.

Outline a structured onboarding process. Discuss hands-on training, mentoring, and resources you provide to new staff to ensure they understand their roles and feel adequately supported as they begin their work.

Discuss your approach to performance assessments, including how you set measurable goals and track achievements over time. Highlight the importance of regular feedback and coaching sessions in this process.

Share personal insights into your motivation, tying it to your passion for healthcare and community impact. Express how seeing your team succeed and make a difference for members drives you to achieve excellence in your role.