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Business Risk and Control Officer - C13 - NEW CASTLE image - Rise Careers
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Business Risk and Control Officer - C13 - NEW CASTLE

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas. Significant impact on the area through complex deliverables. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

  • Help coordinate governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
  • Have a demonstrated understanding of MCA and procedural requirements.
  • Partner with Global Lending Operations (GLO) and Relationship Support Unit (RSU) colleagues to ensure end-to-end risks and controls are documented in Citi Risk & Controls and control deficiencies are identified.
  • Support GLO and RSU colleagues to ensure documented controls are working efficiently and optimally designed.
  • Credibly challenge GLO and RSU Global Assessment Units for identified control gaps and follow through for remediation and closure.
  • Partner with GLO and RSU to champion and support ongoing process improvements and transformation programs of work including MCA transformation.
  • Ensure GLO and RSU meet transformation related deadlines for required deliverables and contribute to check and challenging to ensure consistency and quality of output.
  • Proactively seek to identify potential areas for control automation in GLO and RSU and clearly communicate to key stakeholders.
  • Analyse monitoring results to provide trending themes and feedback loop for management oversight.
  • Communicate MCA policy/procedure/standard/guideline updates to GLO and RSU and work to understand if any impact to the risk and control lifecycle.
  • Assist in contributing to the quality, completeness, and accuracy of the implementation of the Control Framework as it relates to MCA Policy / Standards.
  • Influence decisions on the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
  • Perform analysis to support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
  • Influence decisions to support adherence to the MCA Standard through controls after the execution of a process (QA).
  • Support and contribute to Operational Risk in accordance with established Policy requirements.
  • Support to ensure risk and control responsibilities and accountabilities are embedded within FLUs, including contributing to training and leading by example.
  • Be involved with the implementation of standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.

Qualifications:

  • 5-8 years of experience.
  • Excellent project management and organizational skills.
  • Outstanding relationship building and relationship management skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Strong interpersonal skills with evidence of working across a large organisation
  • Self-motivated individual with a passion for keeping abreast with procedures, policies, standards and guidelines
  • Self-motivated and detail oriented

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Primary Location:

New Castle Delaware United States

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Primary Location Full Time Salary Range:

$114,720.00 - $172,080.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Apr 07, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Average salary estimate

$143400 / YEARLY (est.)
min
max
$114720K
$172080K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Risk and Control Officer - C13 - NEW CASTLE, Citi

If you're looking for a dynamic opportunity in New Castle, Delaware, as a Business Risk and Control Officer at Citi, you've come to the right place! In this role, you’ll be at the forefront of managing potential risks and controls within the business, combining strategic thinking with a hands-on approach. The ideal candidate will have a strong understanding of Manager Control Assessment processes and be able to work seamlessly with Global Lending Operations and Relationship Support Unit colleagues. You'll be responsible for ensuring that the risk control frameworks are not only maintained but also improved upon, setting standards for efficiency and efficacy. Your expertise will guide your team in addressing identified control gaps and implementing transformative processes. Citi is looking for someone with a collaborative spirit, outstanding communication skills, and a knack for building relationships across various divisions. It’s not just about identifying risks; you'll be a vital part of fostering an environment where risks are proactively managed, and operational excellence is achieved. With a competitive salary range and comprehensive benefits, like medical, dental, and retirement packages, this position offers a great chance for career growth while being part of a company that values diversity and inclusion. If this sounds like the right fit for you, consider taking the next step in your career with Citi as a Business Risk and Control Officer, where your contributions can make a genuine impact!

Frequently Asked Questions (FAQs) for Business Risk and Control Officer - C13 - NEW CASTLE Role at Citi
What are the responsibilities of a Business Risk and Control Officer at Citi?

As a Business Risk and Control Officer at Citi, your main responsibilities include coordinating governance for the Manager Control Assessment (MCA), documenting end-to-end risks and controls with Global Lending Operations, and supporting necessary process improvements. You will also proactively identify areas for control automation and ensure compliance with risk and control policies.

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What qualifications are required for the Business Risk and Control Officer position at Citi?

To qualify for the Business Risk and Control Officer role at Citi, candidates should possess 5-8 years of relevant experience, excellent project management skills, and strong interpersonal skills. A keen understanding of MCA and risk management procedures is also essential to successfully navigate this position.

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How does the Business Risk and Control Officer influence team decisions at Citi?

The Business Risk and Control Officer plays a key role in influencing decisions within the Global Lending Operations and Relationship Support Units by challenging control gaps and advocating for necessary transformations. Strong communication and relationship management skills are crucial to build trust and facilitate cooperation.

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What benefits does Citi offer to its Business Risk and Control Officers?

Citi provides its Business Risk and Control Officers with a competitive salary package and comprehensive employee benefits including medical, dental, and vision coverage, 401(k) plans, and paid time off for vacation and sick leave, ensuring a healthy work-life balance.

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What career growth opportunities exist for Business Risk and Control Officers at Citi?

At Citi, Business Risk and Control Officers are positioned for growth within the broader context of risk management. Opportunities for advancement in various roles within the company abound, supported by training and a culture of continuous professional development.

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Common Interview Questions for Business Risk and Control Officer - C13 - NEW CASTLE
Can you explain what the Manager Control Assessment (MCA) entails?

In your response, highlight that the MCA is a systematic approach used to assess risks and controls within business operations. It involves identifying control deficiencies and ensuring that controls are effective in mitigating risks. Being able to provide specific examples from your experience could strengthen your answer.

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How do you prioritize tasks as a Business Risk and Control Officer?

Discuss your method of assessing risks and the business impact of those risks. Mention that you prioritize based on urgency and potential impact, and illustrate with examples of how you’ve used strategic prioritization to manage competing demands effectively.

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Describe a time you identified a risk that others overlooked.

Share a specific experience where your attention to detail uncovered a significant risk. Explain the steps you took to analyze the situation and the outcomes of your intervention, showcasing your analytical skills and proactive nature.

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What strategies do you use for building relationships with stakeholders?

Emphasize the importance of communication and understanding stakeholder needs. Provide examples of how you’ve cultivated relationships through regular updates, collaborative problem-solving, and mutual respect, leading to improved trust and teamwork.

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How do you ensure compliance with risk and control policies?

You should discuss your approach to keeping abreast of policy changes, conducting regular training sessions, and consistently monitoring adherence to these policies. Mention any relevant systems you’ve used for tracking compliance and reporting.

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What is your approach to evaluating control effectiveness?

Highlight your systematic method of assessing both the design and operational effectiveness of controls. Mention how you utilize data analytics and monitoring results to inform your evaluations and recommendations for improvements.

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Can you provide an example of a successful process improvement you implemented?

Select a relevant example where you led a process improvement initiative. Discuss the problem, the methods you applied for gathering insights, and how the improvement made a positive impact on operations or risk management.

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Why is communication important in the role of a Business Risk and Control Officer?

Communication is essential for articulating risk assessments and ensuring that all stakeholders are informed about controls and policies. Share examples of how effective communication led to improved practices and compliance in your previous roles.

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How do you handle conflicting priorities in a team setting?

Discuss your conflict resolution skills and how you would approach the situation collaboratively. Highlight your ability to listen to differing perspectives and work towards a solution that aligns with the team's objectives while addressing individual concerns.

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What motivates you to stay updated with risk management standards?

Convey your commitment to professional growth and the importance of risk management in protecting the organization. Mention any industry groups or resources you leverage, illustrating your dedication to continuous learning and application of best practices.

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Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capi...

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CULTURE VALUES
Inclusive & Diverse
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Full-time, on-site
DATE POSTED
March 31, 2025

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