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Technology Program Group Manager (Data Analytics), SVP

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Position Overview:

The Data Analytics Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

  • Accountable for all products as well as designing and implementing both the tactical and strategic data.
  • Serves as the subject matter expert for strategic data analysis, identifies insights and implications, as well as make strategic recommendations and develop data displays that clearly communicate complex analysis.
  • Defines the service model for each new incubated data product or data product set across the various businesses and regions.
  • Prepares and presents key business cases underpinning strategic investment initiatives to maintain or build out the product capability.
  • Participates in strategic business engagements to build the right level of data inclusion into all business forums below the top exec level.
  • Plans and manages on-going product investment and activity in-line with defined portfolio balance, capacity and capability planning and development.
  • Builds a product improvement & innovation pipeline for prioritization and build an initial view of the underlying commercial value and potential.
  • Ensures current product landscape and architecture is mapped out, and deeply understood from a product origination point through fulfillment, processing, billing, servicing and revenue realization and reporting.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 10+ years experience in working with various data teams
  • Detailed understanding of latest data technologies and solutions towards how they can help solve for next generation business needs.
  • Use of tools such for statistical modeling of large data sets


Education:

  • Bachelor’s/University degree or equivalent experience, potentially Masters degree


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Data Analytics

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$156,160.00 - $234,240.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Apr 14, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Average salary estimate

$195200 / YEARLY (est.)
min
max
$156160K
$234240K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technology Program Group Manager (Data Analytics), SVP, Citi

Join Citi as a Technology Program Group Manager (Data Analytics) and dive into a challenging yet rewarding role in our Irving, Texas office. Citi, a leader in global banking, serves around 200 million customer accounts across 160 countries, making us an integral part of every community and sector worldwide. In this role, you’ll manage and lead a talented team to navigate the complexities of data analytics, ensuring our products are not only innovative but also drive strategic decisions that fulfill our clients' needs. You’ll use your deep understanding of data technologies to design and implement approaches that enhance our service model, contributing to the overall success of various business lines. As a subject matter expert, you'll be called upon to analyze intricate data sets, providing insights and strategic recommendations to upper management. The position requires not just a knack for problem-solving but also excellent communication skills, as you will often negotiate and collaborate with senior leaders, translating technical information into actionable insights. You’ll have the opportunity to shape our product improvement pipeline and ensure that our operational processes align with compliance standards. At Citi, we believe in fostering a work culture that promotes diversity, merit, and personal growth, making it a great place for you to thrive. If you're passionate about leading a team within a dynamic environment, come join us as we continue to deliver excellence and drive economic value for our global clientele.

Frequently Asked Questions (FAQs) for Technology Program Group Manager (Data Analytics), SVP Role at Citi
What responsibilities does the Technology Program Group Manager (Data Analytics) at Citi have?

The Technology Program Group Manager (Data Analytics) at Citi is responsible for leading and directing a professional team, managing complex data analytics projects, and ensuring the delivery of high-quality services across various businesses and regions. This role involves strategic planning, performance evaluation, and communicating insights from data analysis to senior management, ultimately contributing to the bank's strategic objectives and operational excellence.

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What qualifications are required for the Technology Program Group Manager at Citi?

Candidates for the Technology Program Group Manager (Data Analytics) role at Citi should have over 10 years of experience with data technologies and solutions, alongside a Bachelor’s degree or equivalent experience. A deep understanding of statistical modeling and the ability to manage teams effectively are also key requirements for this position, ensuring the successful oversight of critical data projects.

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How does a Technology Program Group Manager at Citi ensure compliance with regulations?

As a Technology Program Group Manager (Data Analytics) at Citi, compliance with regulations is paramount. This includes demonstrating sound ethical judgment in business practices, ensuring that all operations align with applicable laws, and developing mechanisms for reporting control issues transparently, thereby safeguarding the company's reputation and assets.

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What is the career growth potential for a Technology Program Group Manager at Citi?

The Technology Program Group Manager (Data Analytics) role at Citi offers significant career growth potential. Managers have opportunities to expand their influence within the organization, participate in strategic business engagements, and work closely with senior executives, all of which can lead to further advancement in leadership roles within the company.

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What is the work culture like for a Technology Program Group Manager at Citi?

The work culture for a Technology Program Group Manager (Data Analytics) at Citi is diverse and inclusive, promoting respect, merit-based advancement, and personal development opportunities. Citi encourages its employees to bring their authentic selves to work, fostering an environment of innovation and collaboration to achieve shared goals and drive success.

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Common Interview Questions for Technology Program Group Manager (Data Analytics), SVP
Can you describe your experience in managing data analytics teams?

In answering this question, focus on specific experiences where you have successfully led data teams, detailing your approach to team management, project execution, and how you fostered an environment of collaboration and continuous improvement. Mention specific tools and technologies you have used to achieve results.

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How do you prioritize projects and manage resources effectively?

Talk about your methods for project prioritization, such as using data to assess impact, stakeholder needs, or resource availability. Highlight any frameworks or tools you employ for tracking progress and adjusting plans as necessary.

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What strategies do you use to communicate complex data insights to non-technical stakeholders?

Provide examples of how you distill complex data findings into clear, understandable narratives for stakeholders. Discuss techniques such as visualization tools or storytelling approaches that enhance non-technical audiences’ understanding of data-driven insights.

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Can you give an example of a challenging data project you led?

Describe a specific data project, the challenges faced, and the solutions implemented. Emphasize your leadership role and the positive outcomes that resulted from your team's collaborative efforts under your guidance.

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What recent data technologies or trends have you integrated into your work?

Discuss any recent technologies or methodologies you have adopted, such as AI or machine learning applications for data analysis. Explain how you evaluate their effectiveness and applicability to your team's objectives.

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How do you ensure compliance in your data utilization practices?

Share your understanding of compliance regulations relevant to data usage, such as GDPR or other policies. Outline your approach to ensuring that your team adheres to these standards and the mechanisms you put in place for monitoring compliance.

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What role does feedback play in your team management style?

Emphasize the importance of feedback in your management style. Discuss how you seek feedback from your team and how you implement it to help team members develop their skills and improve project outcomes.

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How do you handle conflicts within your team?

Discuss your conflict resolution strategies, focusing on open communication and understanding differing viewpoints. Provide examples of how you have successfully resolved conflicts in the past to cultivate a more harmonious team environment.

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How do you stay updated on industry trends in data analytics?

Mention your methods for staying informed about industry developments, such as following thought leaders, attending conferences, and participating in webinars. Discuss how you apply this knowledge to improve your team's strategies and initiatives.

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Why do you think you are the best fit for the Technology Program Group Manager role at Citi?

Feel free to summarize your qualifications, experiences, and passion for leveraging technology to solve business problems at Citi. Highlight your alignment with Citi's mission and values, along with your commitment to driving innovation in data analytics.

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Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capi...

357 jobs
MATCH
VIEW MATCH
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 1, 2025

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