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Clerical Associate - job 1 of 2

Job Description

***IN ORDER TO BE CONSIDERED FOR THIS POSITION CANDIDATE MUST BE SERVING PERMANENTLY IN THE TITLE OF CLERICAL ASSOCIATE OR BE REACHABLE ON THE LIST FOR EXAM #3971, OR BE ELIGIBLE UNDER THE 55A PROGRAM.***


Responsible for assignments that are associated with Roadway Repair and Maintenance (RRM) Administration – Personnel unit. RRM Administration is responsible for personnel matters of approximately 1,400 employees, mostly laborers. Duties include, but not limited to: Perform moderately difficult data entry and retrieval utilizing MS Excel and Access. prepare typed forms and letters utilizing MS Word, prepare Word or PDF version for electronic storage. Create and organize various spreadsheets including large scale, detailed data comparison and analysis. Prepare communications of those analysis through tables, summaries, and other reports. Type letters, memos, and transfer forms. Monitor submission of time sensitive documents. Utilize employee roster database. Communicate effectively with operational field staff to ensure employee compliance with various personnel requirements. Document and follow up with field locations to ensure deadlines are met, including sign sheets and other required verifications. Assist with distribution of pertinent information, notices, and flyers, and promotional goods to field locations.
Utilize MS PowerPoint for assisting with presentations and manuals. Provide auxiliary telephone coverage and auxiliary meeting room management. Conduct research involving electronic (various databases) and paper records. Make calls to solicit documents, perform timely filing of paper documents; operate copier, scanner, and fax-machine.
Selected candidate will assist fellow co-workers with additional miscellaneous clerical duties as needed such as printing, copying, responding to telephone inquiries.

To Apply: All resumes are to be submitted electronically. No phone calls or personal inquiries permitted. All applicants please go to https://cityjobs.nyc.gov and search for Job ID #638984. Only those applicants under consideration will be contacted. Most public libraries have computers available for use. For more information about DOT, visit us at: www.nyc.gov/dot.

Hours: 35 hours/Week

Location: 55 Water Street, New York, NY 10041

Qualifications

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$45000K
$55000K

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What You Should Know About Clerical Associate, City of New York

Are you looking for an exciting opportunity as a Clerical Associate at the NYC Department of Transportation? If so, this position might be just what you’re looking for! Based in the vibrant hub of New York City, this role plays a crucial part in the Roadway Repair and Maintenance Administration's Personnel Unit, which oversees the personnel matters for approximately 1,400 employees. You’ll dive into a variety of tasks, including performing thoughtful data entry using MS Excel and Access, and preparing detailed documents and communications in MS Word. You’ll be expected to create organized spreadsheets to help with large-scale data analysis, and prepare insightful reports that summarize your findings in both tables and summaries. Communication is key in this role, as you’ll interact with field staff to ensure that everyone is on the same page regarding personnel requirements. Additionally, your responsibilities will involve making sure any time-sensitive documents are monitored and deadlines are met. Working with technology, you'll also assist with presentations using MS PowerPoint, manage telephone coverage, and help maintain essential records. With a welcoming environment committed to diversity, the Clerical Associate role at NYC DOT is perfect for those who possess clerical experience and strong keyboard skills. Apply now and be a part of something bigger!

Frequently Asked Questions (FAQs) for Clerical Associate Role at City of New York
What are the primary responsibilities of a Clerical Associate at NYC DOT?

As a Clerical Associate at NYC DOT, you will engage in a wide variety of tasks, including data entry and retrieval with MS Excel and Access, preparing communications using MS Word, organizing spreadsheets for data analysis, and monitoring time-sensitive submissions. Your role will involve collaboration with field staff to ensure compliance with personnel requirements, as well as auxiliary administrative duties like managing meeting rooms and telephone coverage.

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What qualifications are required to become a Clerical Associate at NYC DOT?

To be considered for the Clerical Associate position at NYC DOT, you need a four-year high school diploma or equivalent, along with at least one year of satisfactory clerical experience. Additionally, you should be skilled in typing at a minimum of 100 keystrokes (20 words) per minute, alongside strong familiarity with Microsoft Office programs.

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What skills are important for a Clerical Associate at NYC DOT?

Key skills for a Clerical Associate at NYC DOT include proficiency in various Microsoft Office applications, especially Excel, Word, and PowerPoint. Excellent communication skills are crucial for effective interaction with operational staff, and strong organizational abilities will help in managing deadlines and maintaining records efficiently.

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What is the work environment like for a Clerical Associate at NYC DOT?

NYC DOT fosters a diverse and inclusive work environment where employees are valued for their unique backgrounds and perspectives. As a Clerical Associate, you'll work collaboratively within the Personnel unit, contributing to a dynamic team dedicated to supporting approximately 1,400 employees. Your role is vital in ensuring effective communication and operation within the agency.

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How can I apply for the Clerical Associate position at NYC DOT?

Candidates interested in the Clerical Associate role at NYC DOT should submit their resumes electronically. It’s important to visit the NYC Government Jobs website and search for Job ID #638984. Keep in mind that only selected applicants will be contacted, and no phone calls or personal inquiries are permitted.

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Common Interview Questions for Clerical Associate
Can you describe your experience with data entry and how it relates to the Clerical Associate role?

When answering this question, highlight specific examples from your past experiences where you successfully performed data entry tasks. Mention any software you used, the volume of data handled, and emphasize your attention to detail and accuracy, which are critical for the Clerical Associate position.

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How do you prioritize tasks when juggling multiple responsibilities?

Illustrate a method that you use for prioritization, such as listing urgent tasks or using software tools. Provide an example demonstrating how you effectively managed multiple responsibilities under pressure while meeting deadlines, which aligns with the expectations of a Clerical Associate at NYC DOT.

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What experience do you have with Microsoft Office, especially Excel and Word?

Discuss your level of proficiency in Excel and Word, providing specific tasks you've accomplished using these applications. For example, talk about creating spreadsheets for data analysis or generating reports. Mention any relevant training or certifications related to these tools as well.

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How would you handle a situation where a deadline is approaching and you are missing critical information?

Describe a proactive approach, such as reaching out to colleagues or utilizing available resources to gather the necessary information. Emphasize your problem-solving skills and ability to adapt in stressful situations, which are vital in a fast-paced work environment like NYC DOT.

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Can you give an example of how you communicated effectively with a team?

Share an experience where you successfully communicated a complex task or project to your team. Focus on how you tailored your communication to meet the needs of different team members and ensured everyone was aligned, showcasing your teamwork skills relevant for the Clerical Associate role.

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What do you understand about the role of a Clerical Associate in supporting personnel matters?

Emphasize the importance of maintaining accurate personnel records, supporting compliance with policies, and facilitating communication among team members. Show your understanding of how meticulous clerical work contributes to the overall efficiency within the organization.

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How do you ensure accuracy in your work, especially in data entry tasks?

Discuss your methods for double-checking work, using software validation, and maintaining attention to detail. Providing an example where accuracy was critical can reinforce your commitment to quality, which is essential for a position like Clerical Associate at NYC DOT.

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How would you describe your typing skills and speed?

Be honest about your typing skills, mentioning any relevant metrics such as your speed and accuracy. You could share your experience with typing-intensive tasks and how this proficiency enables you to manage your workload effectively in the Clerical Associate role.

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What do you know about the NYC DOT and its mission?

Research the NYC DOT's mission and values, focusing on its goal to enhance the quality of life in New York City through effective transportation management. Convey your understanding of how the Clerical Associate role supports this mission through diligent administrative work.

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Why do you want to work as a Clerical Associate at NYC DOT?

Articulate your reasons for wanting to join NYC DOT, whether it’s your passion for public service, interest in infrastructure, or your desire to contribute to a dynamic team. This is an opportunity to express how your skills and aspirations align with the job and the organization.

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DATE POSTED
December 29, 2024

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