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Job Administration/Production Control Technician

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Job Description

The Financial Information Services Agency (FISA) has a vacancy for a Job Administration/Production Control Technician reporting to the night Shift Supervisor. This position is responsible for monitoring job flows controlled by the CA Workload Automation DE (dSeries) scheduling system. The jobs being run execute on either a z/OS mainframe, UNIX, or PeopleSoft server. The position preferably requires knowledge of tools and utilities that run under z/OS, PeopleSoft, and/ or UNIX. The technician must be able to respond quickly to job failures by determining the general cause of the problem and contacting the appropriate on-call staff member for remediation. The candidate will also be required to occasionally migrate software to the production and/or test environments. Other duties included documenting problems, setting up job flow dependencies, and executing/troubleshooting test flows.

Preferred Skills:

- Extensive experience working in Production Control with mainframe or mid-range computer
- Familiarity with establishing job dependencies
- Experience troubleshooting JCL errors, using GDGs, and utilities such as File-AID and IDCAMS
- Knowledge of CA Workload Automation DE or similar enterprise scheduling package
- Knowledge of z/OS JCL and TSO/ISPF
- Experience with mainframe compile, link, and bind procedures
- Familiarity with file transfer protocols such as FTPS and/or Connect:Direct
- Excellent communication (oral and written), interpersonal, organizational, and analytical skills.
- Strong understanding of standard SDLC methodologies
- Knowledge of IMS, DB2
- Knowledge of UNIX
- Knowledge of PUTTY, WinSCP
- Familiarity with Rational Tools (ClearQuest and ClearCase)
- Familiarity with MS-Word and Excel
- Knowledge of PeopleSoft People Tools (Process Monitor)

Experience:

- 3 - 5 years of related scheduling experience with a Windows-based scheduling system.
- 5 years’ experience escalating and documenting critical job failures and schedule problems.
- 5 years of experience with hands-on work with executing and performing preliminary troubleshooting activities involving: scheduler, batch processes, and cycle flows.

Additional Information

P-119

To Apply

Applicants may visit the Jobs NYC website: www.nyc.gov/jobs and apply to Job ID:709627. While all complete applications will be given consideration, only candidates selected for an interview will be contacted.

The City of New York offers a comprehensive set of benefits and programs to employees, including health insurance, pension plan, Deferred Compensation Plan (with 457, 401K and Roth IRA options), pre-tax Commuter Benefit program, pre-tax Flexible Spending Accounts programs and more. Additional benefits such as prescription drug coverage, dental benefits, vision care benefits and more are also available through District Council 37 – Local 2627, the union that represents employees in this title.

Hours/Shift

This position is a 3-night work week, 7:30 PM until 8:00 AM the next morning, including weekends and holidays. The nights worked will rotate on a 4 week predetermined schedule (4 weeks Mon thru Wed nights then 4 weeks Thu thru Sat nights.)

Work Location

Position is located in NYC near Madison Square Garden and Hudson Yards

5 Manhattan West, NY, NY

IT SERVICE MANAGEMENT SPECIALI - 95713

Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations;

2. A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to information technology service management, process management, operations;

3. Education and/or experience which is equivalent to "1" or "2" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$69000 / YEARLY (est.)

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$63000K

$75000K

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What You Should Know About Job Administration/Production Control Technician, City of New York

Are you ready to enhance your career as a Job Administration/Production Control Technician with the Financial Information Services Agency (FISA) in New York City? In this exciting role, you'll be at the heart of job flow monitoring, ensuring everything runs smoothly with the CA Workload Automation DE (dSeries) scheduling system. You'll engage with technologies that operate on z/OS mainframes, UNIX servers, and PeopleSoft platforms, making your expertise vital for success. Swift response to job failures is part of the game—diagnosing issues and collaborating with on-call staff to resolve them. Additionally, you'll get hands-on experience migrating software between production and test environments while documenting issues and setting up job dependencies to keep everything flowing seamlessly. If you have a strong background in Production Control, with extensive experience in troubleshooting, scheduling, and understanding various tools and utilities, you will fit right in. Join FISA's dedicated team where communication and collaboration are key. We pride ourselves on a diverse workforce and inclusive work culture. With an attractive shift schedule and benefits package, including health insurance and a robust retirement plan, this position offers a unique opportunity to grow both personally and professionally in one of the most vibrant cities in the world. Can you see yourself thriving in this crucial role? Let's embark on this journey together!

Frequently Asked Questions (FAQs) for Job Administration/Production Control Technician Role at City of New York

What are the main responsibilities of a Job Administration/Production Control Technician at FISA?

As a Job Administration/Production Control Technician at the Financial Information Services Agency (FISA), your key responsibilities include monitoring job flows through the CA Workload Automation DE scheduling system, troubleshooting job failures, migrating software, and documenting issues. You'll work closely with other team members to ensure smooth operations across mainframe, UNIX, and PeopleSoft environments.