Office Manager

As the Office Manager at the Administration for Children’s Services (ACS), you will supervise the daily operations of the Brooklyn FCLS office. Key responsibilities include training clerical staff, managing the order and inventory of office supplies, overseeing facilities issues, and coordinating staff transfers and office moves. You'll also ensure the timely delivery of subpoenaed records and manage fiscal activities related to attorney license reimbursements.

To qualify for the Office Manager position at the Administration for Children’s Services (ACS), candidates should possess a baccalaureate degree and four years of progressively responsible clerical/administrative experience. Alternatively, an associate degree paired with five years of experience or a high school diploma with six years of experience can suffice. Importantly, at least 18 months of this experience must be in a supervisory capacity with staff performing clerical/administrative work.

The salary range for the Office Manager position at the Administration for Children’s Services (ACS) is between $76,301.00 and $99,190.00, depending on experience and qualifications. This competitive salary reflects the importance of the role in supporting the agency’s mission to protect and promote the well-being of children and families.

The Office Manager at the Administration for Children’s Services (ACS) plays a crucial role in child welfare by ensuring that the Brooklyn FCLS office runs effectively. By overseeing administrative tasks and providing support to legal staff, you enable them to focus on child neglect and abuse cases, collaborating with various stakeholders to advocate for vulnerable children and families.

Working as an Office Manager at the Administration for Children’s Services (ACS) involves being part of a mission-driven team in a collaborative environment. You'll engage with diverse professionals, including attorneys and child welfare specialists, and contribute to a workplace that values inclusivity and the well-being of every member, thereby fostering an atmosphere of support for both staff and the children we serve.

When managing a clerical team, it’s essential to combine clear communication with mutual trust. Start by setting clear expectations and providing regular feedback. Encourage your team to share ideas and address challenges together to foster a cooperative environment. Demonstrating your availability for support while maintaining accountability will build a strong, effective team.

In dealing with facilities issues, I prioritize effective communication and organization. I regularly liaise with custodial staff and other departments to quickly identify and address problems. Keeping a record of past issues can also help predict future problems. By proactively managing these relationships and following up, I ensure that our workspace remains conducive to productivity.

Improving office operations often involves implementing new processes or systems. For example, at my previous job, I noticed inefficiencies in our inventory management. By integrating a digital tracking system, we reduced ordering errors and streamlined supply restocking, resulting in cost savings and improved team efficiency. Sharing such success stories during an interview showcases your proactive skills.

Effective budget management is essential for an Office Manager. I have experience in managing departmental budgets by closely monitoring expenses, reviewing purchase requests, and ensuring compliance with financial policies. I believe in maintaining transparency with team members regarding budget constraints to foster a shared responsibility for financial health.

In a busy office like the one at ACS, prioritization is key. I typically assess tasks based on urgency and importance, often using a daily checklist or project management software. Communication with the team allows us to align on priorities and delegate responsibilities efficiently, ensuring that critical tasks are addressed promptly.

To ensure the technology needs of my team are met, I maintain open lines of communication. Regularly checking in with the staff allows me to identify any tech-related issues promptly. Coordinating closely with IT, monitoring software or hardware updates, and ensuring all team members are well-trained can enhance productivity and solve problems before they escalate.

Maintaining office morale is a priority for me. I advocate for a positive work environment by recognizing individual contributions and celebrating team achievements. Regular team-building activities and professional development opportunities encourage engagement. An open-door policy also helps staff feel valued and supported.

In my previous roles, managing legal documents effectively has been crucial. I am well-versed in ensuring timely delivery of subpoenaed records and maintaining organized systems for tracking legal documents. Familiarity with confidentiality protocols is essential in this context. I would ensure that all processes are compliant and efficient, minimizing errors and delays.

Training new team members is vital for a smooth onboarding process. I create a structured orientation plan that includes resource materials and hands-on training. Pairing new hires with experienced employees fosters mentorship and eases anxiety while helping them acclimate to the office culture quickly.

I am particularly excited about the Office Manager role at ACS because it directly contributes to crucial child welfare services. The opportunity to oversee operations while supporting a dedicated team in their mission to protect children and families deeply resonates with my professional values and commitment to public service.