Business Development Manager - CPM

As a Business Development Manager at Civica, your key responsibilities include generating new business sales opportunities within the local government sector, defining and executing sales campaigns, and creating compelling written proposals. You'll also be responsible for managing your sales pipeline and aligning your efforts with marketing activities such as product launches.

Ideal candidates for the Business Development Manager role at Civica should have a proven track record in SaaS sales, preferably within local government or public sector verticals. An understanding of cloud property asset management solutions is highly desirable. Key competencies include customer understanding, target ownership, and the ability to inspire teamwork.

At Civica, you can expect a diverse and inclusive work environment that promotes personal growth and offers flexible working. We value our employees’ well-being and encourage them to engage in community service through initiatives like our Days of Difference leave, where you can volunteer for a charity of your choice.

Civica is dedicated to your professional development as a Business Development Manager. We provide numerous opportunities for learning and growth, and we encourage our employees to take an active role in their personal development. Continuous feedback and coaching are integral to enhancing performance and achieving career objectives.

Successful Business Development Managers at Civica are characterized by their customer-centric approach, integrity, ambition, and a drive for continuous improvement. They inspire teamwork, challenge conventional thinking, and readily adapt to meet targets in a dynamic sales environment.

In building relationships with government clients, I prioritize understanding their unique challenges and demonstrating how our solutions can help solve their problems. I invest time in nurturing these relationships, ensuring transparency, and maintaining open lines of communication to foster trust.

Certainly! In my previous role, I designed a sales campaign targeting local government agencies that emphasized the efficiency and cost-saving benefits of our property management solution. By aligning my campaign with key industry events and leveraging customer success stories, I achieved a 30% increase in leads.

To manage my sales pipeline effectively, I utilize a CRM system to track prospects and prioritize follow-ups. I regularly analyze my pipeline metrics to identify trends and segment leads, ensuring that I'm focusing my efforts where they will have the most impact, ultimately meeting sales targets.

I stay updated on industry trends by subscribing to relevant newsletters, attending industry conferences, and participating in online forums. I also engage with thought leaders on social media, which provides insights into emerging trends affecting the local government sector and our solutions.

When faced with objections, I listen actively to understand their concerns, validate them, and provide data-driven responses. My aim is to address their doubts transparently, reinforcing the value of our solutions and demonstrating how we can help alleviate their specific pain points.

Teamwork is crucial in my sales strategy. I collaborate with marketing and product teams to align goals and ensure we present a unified message to potential clients. By sharing insights and leveraging everyone’s strengths, we can more effectively address client needs and overcome challenges.

During busy periods, I prioritize my sales activities by using a combination of urgency and potential impact metrics. This helps me focus on high-value prospects and time-sensitive opportunities while also ensuring consistent outreach to maintain momentum in my sales pipeline.

In my last role, I gathered feedback from a government agency that highlighted areas for improvement in our property management tool. I synthesized their input and presented it to our product team, resulting in enhancements that not only improved client satisfaction but also increased adoption rates across similar clients.

I define success as not just achieving sales targets but also building long-lasting relationships with clients, enhancing their experience with our solutions, and contributing to the company’s growth. Fostering customer loyalty through value-driven interactions is essential to my definition of success.

I am motivated by the opportunity to make a difference through technology in public services. Knowing that my efforts can positively impact citizens' lives drives me to excel. Additionally, the challenge of meeting and exceeding targets pushes me to continuously improve and adopt innovative sales techniques.