Supervisor/Manager-Part Time Cross County Mall

As a Part-Time Supervisor/Manager at Claire's, your key responsibilities include supporting the Store Manager and Assistant Store Manager in achieving sales targets, providing excellent customer service, handling store openings and closings, and ensuring the store is visually appealing. You'll assist customers with queries, manage stock deliveries, and potentially provide ear piercing services, for which full training is given.

To apply for the Part-Time Supervisor/Manager role at Claire's, you need at least some high school education and a minimum of one year of retail experience. Excellent communication skills, basic computer proficiency, and a sound understanding of customer service and mathematics are also essential. Physical capabilities, such as standing for long periods and maneuvering merchandise, are required for this role.

Absolutely! At Claire's, we believe in the development of our employees. As a Part-Time Supervisor/Manager, you will receive training for all aspects of your role, including the necessary skills for ear piercing. We want you to feel confident and excel in your position, supporting you as you grow within our fun and dynamic environment.

Claire's provides various benefits for part-time employees, including voluntary welfare plans, 401(k) match, vacation time, sick time in required states, and paid leave. We ensure our team members feel valued and supported while they balance work with their personal lives.

Claire's is dedicated to fostering an inclusive workplace. We encourage applications from individuals from all underrepresented groups, including those with disabilities. We are committed to accommodating applicants' needs throughout the recruitment process, ensuring everyone feels welcome when applying for the Part-Time Supervisor/Manager position.

In handling a difficult customer, it's essential to remain calm and listen actively. Provide a response that highlights how you empathized with their concerns, offered a solution, and ensured they left satisfied. This will demonstrate your customer service skills and problem-solving abilities.

To drive sales, I'd focus on creating engaging customer interactions, showcasing products, and promoting in-store promotions. Sharing personal stories about products and encouraging team collaboration will also help create an inviting shopping atmosphere that can significantly boost sales.

During busy periods, prioritization is key. I would identify urgent tasks, such as helping customers or restocking shelves, and delegate where possible. Staying organized and maintaining a calm demeanor ensures everything runs smoothly even in high-pressure situations.

My leadership style is collaborative and supportive. I believe in empowering team members by encouraging their input and fostering an inclusive conversation. Recognizing achievements and providing constructive feedback can boost morale and improve performance.

In addressing underperformance, I would approach the team member privately, discuss specific areas of concern, and provide constructive feedback. Together, we would set achievable goals and offer support to help them improve their performance.

Claire's specializes in fashionable jewelry, accessories, and cosmetics for a diverse range of customers aged from children to young women. I appreciate how Claire's prioritizes 'fun' while ensuring its product offerings cater to various moods and trends.

To guarantee excellent customer service, I believe in training staff thoroughly and fostering an environment where the team feels confident to engage with customers. Active listening, product knowledge, and a friendly approach are key to creating a positive shopping experience.

For this question, share an experience that highlights your role in a team, the project's objectives, and the positive outcomes you achieved together. Discuss the collaboration, communication, and processes that led to success to showcase your teamwork skills.

Working part-time at Claire's aligns with my passion for fashion and customer interaction. I enjoy being part of a lively team and contributing to an environment where customers can express their individuality through products that spark joy.

Maintaining visual merchandising standards involves regular checking and refreshing displays to ensure they are appealing. I would involve the team in brainstorming new ideas, encouraging creativity while making sure the brand standards are strictly followed.