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Client Partner

Client Partner – Insurance

Location: New Jersey

About Cognizant

Cognizant is one of the world’s leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in using technologies crucial to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant’s unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the unique needs of the organizations we serve.

Overview

Client Partners plays a key role in our growth and are tasked with rapid business expansion within their assigned accounts, responsible for growth, health, and prospects of account relationships. The Client Partner is the end-to-end account owner responsible for overall account P&L and senior client relationships. We are seeking a leader with outstanding abilities in building relationships at the CxO level and an extensive network of executives. Additionally, they should have a strong drive to enhance revenues, improve operating margin, and foster employee growth and development. Must bring outstanding consulting skills and a deep appreciation of IT tools, techniques, systems, and solutions.

Key Responsibilities

  • Drive profitable growth through identifying and leading all aspects of the closure of new, renewal, and expansion opportunities in the Insurance sector
  • Develop client engagement strategies and quantify costs of pursuit
  • Lead accountability against Measurable Revenue/Profit Growth within set timelines
  • Review the account metrics with the delivery, operations, and finance teams on regular basis
  • Be part of senior management reviews for the performance metrics of the account
  • Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and implement it at account level
  • Have regular meetings and collaborate with the customer decision makers and influencers
  • Responsible for execution and customer satisfaction in all the revenue portfolios
  • Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account
  • Shape the thought leadership agenda
  • Actively drive execution of the innovation agenda for the portfolio
  • Focus on developing a plan to increase the visibility of Cognizant in the account relationship and in the [practice] industry

Required Experience

  • Minimum 15+ years in the domain, in a client facing role or account leadership role, in an IT professional services or management consulting firm
  • Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
  • Strong experience with the global service delivery model
  • In-depth understanding of business problem domain, technology, and services solution domains for the targeted industry vertical
  • A strong performance track record of leading different portfolios-ranging from sales, new sales, programs, and existing annuity business
  • Ability to navigate a large organization, work in a multifaceted matrix and have the power of persuasion through content and confidence
  • Ability to lead a client P&L of at least $50 - 70 million dollars, including reporting and metric assessment for the account
  • The ability to conceptualize, analyze, build blueprint for business transformations and present solutions in the E&U domain
  • Bachelor’s Degree

Preferred Experience

  • MS or MBA degree
  • Strong background in a project environment and application development
  • Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment
  • Must be detail oriented and able to manage and maintain all facets of complex assignments
  • Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications
  • Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences

Top Reasons to Join Our Team

Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.

Benefits

This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to appl

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law.

Work Authorization

Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.

Average salary estimate

$175000 / YEARLY (est.)
min
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$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Client Partner, Cognizant

If you're looking for an exciting opportunity to join a forward-thinking company, Cognizant welcomes you as a Client Partner in New Jersey. In this pivotal role, you’ll be instrumental in driving rapid business growth within assigned accounts, especially in the insurance sector. As a Client Partner, you'll take ownership of account P&L while nurturing relationships with senior executives and decision-makers. Your knack for developing client engagement strategies will help you identify new, renewal, and expansion opportunities, all while collaborating with diverse teams within Cognizant. We're searching for someone with at least 15 years in a client-facing role or account leadership, bringing outstanding consulting skills and a deep understanding of IT solutions. The role demands a dynamic leader who can navigate complex corporate structures and influence decisions with confidence and clarity. At Cognizant, you'll find a supportive environment that rewards initiative and success, fosters employee growth, and encourages innovation. Additionally, you can expect excellent compensation and benefits, including a highly attractive commission plan and various incentives. Come build a long-term career with us and be part of a goal-oriented, collaborative team in an industry-leading practice. We're excited to see how you can contribute to shaping the future of our clients and the insurance industry.

Frequently Asked Questions (FAQs) for Client Partner Role at Cognizant
What are the key responsibilities of a Client Partner at Cognizant?

The Client Partner at Cognizant is responsible for driving profitable growth by identifying and leading new, renewal, and expansion opportunities in the insurance sector. This role requires accountability for measurable revenue and profit growth, engaging with senior management, collaborating with various service lines, and ensuring customer satisfaction across all revenue portfolios.

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What qualifications are needed to become a Client Partner at Cognizant?

To be a successful Client Partner at Cognizant, candidates should have a minimum of 15 years' experience in a client-facing or account leadership role within the IT professional services or management consulting sector. A Bachelor's degree is preferred, with an MS or MBA being advantageous. The role requires strong consulting skills and an extensive network to foster relationships at the CXO level.

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How does the Client Partner role contribute to Cognizant's growth?

Client Partners play a key role in Cognizant's growth by driving client engagement strategies and identifying new business opportunities. They are the end-to-end account owners responsible for the health and success of assigned accounts, which contributes directly to the overall success of Cognizant's operations in the insurance sector.

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What skills are essential for success as a Client Partner at Cognizant?

Essential skills for a Client Partner at Cognizant include strong consulting capabilities, relationship-building acumen, and the ability to analyze and drive business transformations. Leadership in diverse, cross-functional teams, alongside a solid understanding of technology solutions in the insurance industry, is crucial for success in this role.

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What benefits can a Client Partner expect at Cognizant?

As a Client Partner at Cognizant, you'll enjoy a competitive compensation package with base salary and attractive commissions. Benefits include medical, dental, and vision insurance, paid holidays, a 401(K) plan, employee stock purchase options, and more, making it a rewarding opportunity for career advancement.

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Common Interview Questions for Client Partner
Can you describe your experience in account management?

In my previous roles, I've managed multiple client accounts and successfully driven growth by identifying new opportunities and enhancing relationships. I prioritize building trust and maintaining open lines of communication with clients, ensuring that their needs are met efficiently.

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How do you approach building relationships with CXO level executives?

Building relationships with CXO executives relies on understanding their business goals and challenges. I focus on providing value through tailored solutions, regular insights, and by positioning myself as a trusted advisor, which helps establish and strengthen these relationships.

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What strategies do you use for identifying new business opportunities?

I use a mix of market research, client feedback, and industry trends to identify new business opportunities. By staying informed about market shifts and understanding evolving client needs, I can propose relevant solutions that resonate with potential clients.

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How do you handle conflicts or challenges with clients?

I approach conflicts by focusing on open communication and empathy. Understanding the client's perspective allows me to address concerns directly and collaboratively. I aim to find mutually beneficial solutions that preserve the relationship and build trust.

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What metrics do you track to gauge account performance?

I focus on key performance metrics such as revenue growth, customer satisfaction scores, and engagement levels. Regularly assessing these metrics helps tailor strategies and ensure we are aligned with the client's objectives.

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How do you ensure client satisfaction?

Client satisfaction is central to my approach. I ensure it by maintaining frequent communication, understanding their expectations, and proactively addressing any issues that arise. Soliciting feedback and showing responsiveness to client needs is crucial.

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Can you provide an example of a successful negotiation with a client?

In a recent negotiation, I was able to align our proposal with the client's budget constraints while enhancing the service package we were offering. By understanding their priorities, we reached a win-win agreement that satisfied both parties.

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What role does teamwork play in your approach to account management?

Teamwork is essential. I collaborate with cross-functional teams to leverage varying expertise, ensuring we can meet our clients' needs comprehensively. By fostering a spirit of collaboration, we present a united front to our clients.

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How do you prioritize tasks and projects?

I utilize a combination of urgency and impact to prioritize tasks. Regularly reassessing the project scope and client deadlines helps keep my focus aligned with the most critical deliverables.

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What do you think is the most challenging aspect of being a Client Partner?

The most challenging aspect is balancing the diverse needs of clients with internal company objectives. Navigating this requires strong negotiation skills, strategic planning, and the ability to adapt to changing circumstances in real-time.

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DATE POSTED
April 19, 2025

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