Senior Business Analyst (AU IT Services & Consulting, WFH) Contract

As a Senior Business Analyst at ConnectOS, your responsibilities encompass leading requirement gathering workshops using tools like Miro boards, documenting various business requirements, collaborating with cross-functional teams, and ensuring project deliverables meet client expectations. You will engage directly with clients to understand their needs and develop suitable business solutions, primarily for the educational sector.

To be a successful Senior Business Analyst at ConnectOS, candidates should possess a bachelor's degree in Business Administration, Information Technology, or a related field. Additionally, proficiency in conducting workshops for gathering requirements and a solid understanding of process mapping techniques using BPMN or flowcharts are crucial. Strong analytical skills and stakeholder management abilities are also important for this role.

Senior Business Analysts at ConnectOS utilize modern collaborative tools such as Miro boards for conducting workshops and requirement gathering sessions. This encourages creativity and fosters collaboration among team members and stakeholders to ensure all business and process requirements are documented efficiently.

ConnectOS is recognized as a top employer in the Philippines, certified as a Great Place to Work. We promote a culture of inclusivity and professional growth, offering opportunities for continual learning and skill development, particularly in areas such as Enterprise Architecture, ensuring that our Senior Business Analysts thrive in their roles and contribute significantly to exciting projects.

ConnectOS is committed to employee growth and offers various career development opportunities for Senior Business Analysts, including training in Enterprise Architecture and access to resources that focus on enhancing business analysis skills. Our company values continuous improvement and encourages employees to pursue new learning opportunities to excel in their careers.

In your response, emphasize specific workshops you've led, the methodologies or tools you employed, and the impact of these workshops on project outcomes, showcasing your facilitation and analytical skills.

Discuss your systematic approach to documenting business requirements, including tools used, templates followed, and best practices you adhere to. Highlight the importance of clarity and stakeholder input in this process.

BPMN stands for Business Process Model and Notation. Explain how you have utilized BPMN to map business processes in past projects, and how it contributed to process improvement and stakeholder understanding.

Articulate your approach to stakeholder management, focusing on communication techniques you use to mediate conflicts and ensure that all perspectives are considered while working towards a common goal.

Share a specific example detailing your role, the analysis conducted, the requirements gathered, and the positive outcomes of the project. Quantify results where possible to illustrate the impact of your work.

Describe your understanding of Enterprise Architecture, how it relates to business analysis, and your willingness to undergo training. Mention any relevant experience you have in this area, even if limited.

Explain your prioritization techniques, such as using project timelines, stakeholder priorities, and critical deliverables to manage your workload effectively while maintaining quality.

Highlight how you leverage data analysis to identify trends, inform decision-making processes, and support project requirements. Provide examples of analysis you've conducted in past roles.

Discuss methods you employ to ensure solutions align with business objectives, such as stakeholder engagement, regular feedback loops, and clear communication of project goals and they're in line with the organization's strategy.

Outline your systematic approach to process improvement, including tools or methodologies you use (like Lean or Six Sigma), and any successful initiatives you've led that optimized efficiency or effectiveness.