Medicare Sales Representative

As a Medicare Sales Representative at Connie Health, you will assist customers primarily over the phone, helping them select and enroll in health insurance plans. Your responsibilities will include conducting thorough needs assessments, educating clients on Medicare options, guiding them through the enrollment process, and maintaining compliance with industry regulations.

To apply for the Medicare Sales Representative position at Connie Health, you should have 2-3 years of Medicare sales experience, an active Health & Life Insurance License, and current AHIP certification. Strong communication skills and comfort with technology are also highly preferred.

Connie Health is committed to the professional growth of its Medicare Sales Representatives by providing opportunities for training and skill refinement. You'll collaborate with managers and team members to achieve both individual and team goals, ensuring you have the support necessary to thrive in your role.

The work culture at Connie Health is mission-driven, collaborative, and innovative. As a Medicare Sales Representative, you'll be part of a team that values building relationships, making data-driven decisions, and delivering high-quality service to clients—all within a supportive environment that encourages personal and professional growth.

Connie Health offers a range of attractive benefits for Medicare Sales Representatives, including a generous vacation policy, comprehensive health insurance, 401(k) with company match, remote work flexibility, and a culture focused on innovation and collaboration. This supportive environment allows you to make a real impact in clients' lives while growing your career.

When educating clients about Medicare options, I start by assessing their specific needs and preferences. I find it crucial to break down complex information into digestible pieces, ensuring they understand different plans and services available to them. Active listening plays a vital role in addressing any concerns and providing tailored guidance.

To meet or exceed sales targets, I prioritize building relationships with clients and understanding their unique healthcare needs. I use CRM tools to track interactions and follow up diligently. I also remain knowledgeable about Medicare updates and leverage that information to position suitable plans effectively.

In a previous role, I assisted a client who was confused about their coverage options during the enrollment period. I patiently explained different plans and helped them compare benefits. By providing clear, personalized support, I was able to empower them to make an informed decision, ultimately resulting in their enrollment in a plan that met their needs.

I ensure compliance with CMS regulations and HIPAA policies by staying informed about the latest updates and integrating them into my daily processes. I meticulously document all interactions and follow established protocols when dealing with sensitive client information to safeguard their privacy.

I have extensive experience using CRM systems like Salesforce to manage client interactions, track sales progress, and document service activities. I find that these tools greatly enhance my efficiency and ability to serve clients, ultimately aiding in achieving sales goals.

When handling objections, I focus on listening carefully to the client’s concerns and empathizing with their situation. I provide factual, relevant information that directly addresses their objections and reinforce the benefits of the plans I’m recommending, helping them feel more comfortable in their decision-making.

One memorable outcome was helping a senior couple who were overwhelmed with information. After conducting a thorough needs assessment, I matched them with a plan that not only met their healthcare needs but also saved them money. Their gratitude reinforced my passion for making a difference in clients' lives.

I make use of digital tools and calendars for scheduling and prioritizing tasks. I set aside specific times for follow-ups, consultations, and administrative duties, which allows me to maintain organization and ensures no client feels overlooked.

I'm drawn to Connie Health's mission to empower older Americans in navigating their Medicare options. The company's commitment to quality service and innovative solutions aligns with my values. I believe my background in Medicare sales uniquely positions me to contribute positively to the team and clients.

Maintaining a positive customer experience is my top priority. I actively listen to clients, address their concerns with empathy, and provide transparent, accurate information. I aim to create a rapport and trust, which is essential in sales, especially when discussing complex healthcare decisions.