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Witness Coordinator

Witness Coordinator 

Employment Type: Full-Time, Mid Entry Level

Department: Legal


As a CGS witness coordinator, you will be providing a variety of direct legal assistance to a federal agency. We are looking for someone who is excited to be part of an office culture centered on high-minded work and open communication. 


CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.


Skills and attributes for success:

- Provide assistance prior to, during, and after trial including but not limited to working directly with fact witnesses, providing assistance and support to ensure appearance for court, pre-trial conferences, and grand jury.

- Perform administrative tasks such as receiving visitors, fielding phone calls, questions, and other inquiries from fact witnesses seeking information pertaining to their role in the case.

- Serve as the primary point of contact for key witnesses, notifying them of any important information related to the trial including, but not limited to, travel arrangements, appearance date/time, etc. 

- Work collaboratively with team members on information related to witnesses such as appearances or special circumstances. 

- Complete and submit proper documentation for special authorizations and obtain prior approval before proceeding with travel arrangements.

- Responsible for ensuring that all necessary documentation is provided to fact witness' in relation to their court appearance (i.e. travel documents) and ensure it complies with agency protocol.

- Meet with fact witnesses upon arrival to designated hearing or pre-trial conference, offer and perform courtroom orientation, accompany witness to court, ensure a safe waiting area is available, and collect necessary documentation and signatures for important legal documents.

- Prepare and submit documentation for fact witness reimbursement.

- Perform general office procedures pertaining to fact witness management.

- Provides a variety of direct legal assistant support assistance services.


Qualifications:

- High School Diploma or equivalent.

- Two (2) years of experience in a legal setting.

- Excellent written and oral communication skills.

- Experience in Microsoft Office Suite, word processing, document management and review, file management systems, and data entry.

- Proficiency with office technology, including but not limited to computers, fax machines, and copier machines.

- Proficiency in organizational skills and the ability to independently multitask assignments;

- Ability to consistently deliver the highest quality work under extreme pressure;

- Attention to detail and the ability to read and follow directions are very important;

- Must be a United States Citizen.


Ideally, you will also have:

- Client-facing communication experience.

- Federal Agency issued security clearance.


Our commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems.


For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. 


Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. 


We care about our employees. Therefore, we offer a comprehensive benefits package.

- Health, Dental, and Vision

- Life Insurance

- 401k

- Flexible Spending Account (Health, Dependent Care, and Commuter)

- Paid Time Off and Observance of State/Federal Holidays


Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Join our team and become part of meaningful government innovation!


Explore additional job opportunities with CGS on our Job Board: 

https://cgsfederal.com/join-our-team/


For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: info@cgsfederal.com


$45,650.45 - $58,693.44 a year

Average salary estimate

$52171.5 / YEARLY (est.)
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$45650K
$58693K

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What You Should Know About Witness Coordinator, Contact Government Services, LLC

Are you ready to make a meaningful impact in the legal field? As a Witness Coordinator at Contact Government Services (CGS), you will play a vital role in providing direct legal assistance to a federal agency. We're looking for someone who thrives in a collaborative environment and is excited about contributing to government innovation. Your day-to-day responsibilities will include working closely with fact witnesses, ensuring their court appearances are seamless and hassle-free. You'll be the go-to person for important information, from travel arrangements to courtroom orientation. Your exceptional communication skills, both written and oral, will shine as you interact with various stakeholders, providing vital support throughout the trial process. With your organizational prowess, you'll juggle administrative tasks and documentation while ensuring everything adheres to agency protocols. You’ll also have the opportunity to mentor and guide witnesses, making sure they’re well-prepared and informed every step of the way. At CGS, we value growth and innovation, and we provide a supportive environment that encourages professional development. Offering a comprehensive benefits package including health, dental, and vision coverage, a 401(k) plan, and paid time off, we invest in the well-being of our employees. If you have a high school diploma and two years of experience in a legal setting, along with a passion for serving others, we’d love to hear from you. Join us at CGS and be part of a team that’s dedicated to enhancing government effectiveness while fostering a culture of honesty and professionalism.

Frequently Asked Questions (FAQs) for Witness Coordinator Role at Contact Government Services, LLC
What are the main responsibilities of a Witness Coordinator at Contact Government Services?

As a Witness Coordinator at Contact Government Services, your main responsibilities include providing direct legal assistance to federal agency witnesses, ensuring their appearances in court, coordinating travel arrangements, and maintaining open lines of communication with them. You'll also perform various administrative tasks related to case management, including preparing documentation and serving as the primary point of contact for witnesses throughout the trial process.

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What qualifications are needed to apply for the Witness Coordinator position at CGS?

To be considered for the Witness Coordinator position at Contact Government Services, candidates should possess a high school diploma or equivalent and have at least two years of experience in a legal setting. Excellent written and oral communication skills are essential, along with proficiency in Microsoft Office Suite and the ability to multitask. Being a U.S. citizen is also a requirement for this role.

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What skills are essential for success as a Witness Coordinator at CGS?

Success as a Witness Coordinator at Contact Government Services requires strong organizational skills, attention to detail, and the ability to work efficiently under pressure. Excellent communication skills are pivotal for interacting effectively with witnesses and legal teams. Additionally, proficiency in using office technology and the capability to manage multiple tasks independently will greatly contribute to your effectiveness in this role.

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What does the work environment look like for a Witness Coordinator at Contact Government Services?

At Contact Government Services, the work environment for Witness Coordinators is collaborative and supportive, focused on high-minded work and open communication. Employees are encouraged to grow professionally through various learning opportunities and are part of a culture that values innovation and teamwork, all while tackling meaningful government challenges.

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Does Contact Government Services offer any benefits for Witness Coordinators?

Yes, Contact Government Services offers a comprehensive benefits package for Witness Coordinators, which includes health, dental, and vision insurance, life insurance, a 401(k) plan, flexible spending accounts, paid time off, and observance of state and federal holidays, ensuring that employees feel valued and supported in their roles.

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Common Interview Questions for Witness Coordinator
Can you describe your experience in a legal setting?

In responding to this question, highlight your previous positions in legal environments, emphasizing any specific duties you had that align with the Witness Coordinator role. Provide examples of your experience managing case documentation, assisting witnesses, and maintaining confidentiality while showcasing your organizational skills and ability to handle sensitive information.

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How do you prioritize tasks when dealing with multiple deadlines?

In your answer, demonstrate your ability to assess the urgency and importance of tasks. Discuss any systems or methods you utilize for task management, such as to-do lists or calendar reminders, and give a practical example of a time you successfully met deadlines while juggling several responsibilities.

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What strategies do you use to ensure effective communication with witnesses?

Discuss methods you employ to foster open communication, like setting expectations early, providing clear instructions, and checking in regularly with witnesses. Share examples of how you've navigated difficult conversations or resolved misunderstandings, underscoring your interpersonal skills and commitment to supporting witnesses.

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Can you give an example of a challenging situation you faced and how you handled it?

When answering, choose a specific challenge relevant to the Witness Coordinator position, such as a scheduling conflict with a witness or miscommunication regarding travel logistics. Describe the steps you took to resolve the issue and highlight the positive outcome, showcasing your problem-solving skills and resilience in high-pressure situations.

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How do you ensure compliance with legal protocols and documentation?

In your response, talk about your attention to detail and your commitment to following established procedures. Mention how you keep up to date with legal regulations and agency protocols and describe a time when your diligence contributed to a successful outcome in a legal case.

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What role do you think a Witness Coordinator plays in a legal team?

Articulate the importance of the Witness Coordinator in bridging communication between witnesses and the legal team. Discuss elements like supporting witnesses through the legal process, ensuring their preparedness, and facilitating a seamless flow of information to enhance the trial's efficiency.

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How would you handle a witness who is anxious about testifying?

When answering, emphasize your empathy and ability to reassure witnesses. Describe techniques you’d use to calm their nerves, such as providing thorough information, offering courtroom orientation, or connecting them with support resources to ensure they feel comfortable and prepared.

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What do you think is the most important skill for a Witness Coordinator?

Identify a key skill, such as communication or organizational ability, and explain why it is crucial for a Witness Coordinator. Accompany your answer with examples of how you have successfully applied this skill in past experiences, relating it back to the responsibilities of the role.

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How do you stay organized in your work?

Explain your organization techniques, whether that’s using digital tracking tools, categorizing case files, or utilizing prioritization frameworks. Give an example of how these methods have helped you stay focused and efficient in a fast-paced legal setting.

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Why do you want to work as a Witness Coordinator at CGS?

In your response, convey your enthusiasm for the role and what attracts you to CGS specifically. Highlight your interest in contributing to government innovation and your desire to work in a supportive, team-oriented environment that emphasizes professional growth.

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DATE POSTED
January 4, 2025

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