Job details

Customer Service Associate

2K Games, a leading global video game company, seeks Customer Service Agents to resolve customer inquiries effectively and provide excellent service.

Skills

Proficient with PCs and gaming consoles
Computer literacy in MS Word, Outlook, and Excel
Basic understanding of source control

Responsibilities

Deliver timely and accurate follow-up to customer questions
Build deep knowledge of 2K products
Troubleshoot issues on PCs and consoles
Take ownership of Customer Service incidents
Assist in generating training materials

Education

High School diploma or equivalent

Benefits

Inclusive work environment
Equal opportunity employer

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2K Glassdoor Company Review

3.8

2K DE&I Review

No rating

CEO of 2K

David Ismailer

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By 2K

2K develops and publishes interactive entertainment globally for console systems, handheld gaming systems and personal computers, including smartphones and tablets, which are delivered through physical retail, digital download, online platforms an...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Video Game Publishing

TEAM SIZE