BCBA Training & Quality Supervisor

The BCBA Training & Quality Supervisor at Cortica is responsible for leading clinical training programs, overseeing the orientation of new hires, and ensuring high-quality clinical services are delivered. This role involves auditing clinical practices, providing feedback, and collaborating with site leaders to enhance training programs based on identified needs. The supervisor also plays a vital role in overseeing ABA services and supporting interventionists, ultimately impacting the quality of care for clients.

To qualify for the BCBA Training & Quality Supervisor role at Cortica, candidates must hold a master’s degree and possess a current, unrestricted BACB certification as a Board Certified Behavior Analyst (BCBA). Additional requirements include at least five years of experience in clinical and operational leadership within ABA, along with three years in a leadership position within a high-growth or large-scale organization.

Cortica is committed to the professional development of its BCBA Training & Quality Supervisors by offering various incentives including tuition reimbursement for continuing education, mentorship opportunities, maintaining a culture that promotes growth-mindedness, and providing essential training programs that align with their whole-child approach. Supervisors are encouraged to develop their skills further to enhance their professional journey within the company.

Cortica fosters a culture that values diversity, inclusion, and collaboration. As a BCBA Training & Quality Supervisor, you’ll be part of a passionate team that believes in cultivating the full potential of every child. The company encourages open dialogue, respects all individuals, and recognizes each team member's contributions. This supportive environment helps ensure that every supervisor can thrive in their role while impacting the lives of families in the communities they serve.

BCBA Training & Quality Supervisors at Cortica can expect a competitive compensation package ranging from $86,778 to $100,000, depending on skills, experience, and location, along with an extensive benefits package. This includes medical, dental, and vision insurance, 401(k) plans with company matching, paid holidays and wellness days, life insurance, and referral bonuses, all aimed at enhancing the well-being and work-life balance of our employees.

When handling the orientation process, it’s important to create a structured and welcoming environment. I would begin by thoroughly reviewing Cortica's whole-child approach and the best practices we follow, ensuring new hires understand our core values. Using feedback from previous orientations, I would adjust content delivery to maintain high engagement levels and incorporate real-life scenarios to enhance learning. Regular check-ins with orientation participants would also be key to address any questions and integrate their insights into future orientations.

To ensure alignment with Cortica's whole-child approach, I would conduct regular audits of clinical practices and provide constructive feedback to clinicians based on established checklists. Collaborating with site leaders allows me to identify gaps in practices and implement necessary training sessions. Additionally, engaging in continuous communication with the clinical leadership team would help reinforce best practices and enhance the overall quality of care we provide.

Identifying training needs requires careful assessment of clinical quality data and open dialogue with site leadership. I recall an instance where I observed inconsistencies in delivery among clinical teams. I collected data from assessments and feedback sessions, then organized meetings to discuss specific challenges. By focusing on collective input, I was able to tailor training programs that addressed those needs effectively, which ultimately improved service delivery and team confidence.

To maintain high quality in clinical care, I would prioritize regular clinical audits and professional development opportunities. Establishing a feedback loop among clinical staff to share best practices and lessons learned is vital. I would also empower Behavior Interventionists by providing them with timely resources and support, ensuring they have the knowledge and skills needed to deliver top-tier care. Encouraging a culture of accountability among clinicians is also essential for sustaining quality.

Effective teamwork can be fostered by creating an environment that encourages open communication and collaboration. Regular team meetings to discuss cases, share insights, and celebrate successes can enhance camaraderie among staff. Additionally, promoting peer mentorship and encouraging input during decision-making processes allows all team members to feel valued and appreciated, ultimately leading to a supportive and efficient workplace.

Staying updated with ABA best practices requires commitment to ongoing education through conferences, workshops, and online courses. I also participate in relevant webinars and actively engage with peer-reviewed journals in the field to ensure our practices remain evidence-based. Networking within professional organizations helps me connect with other leaders and share insights about current trends and innovations in ABA.

Having direct experience with client support reinforces my understanding of the challenges and nuances that clinicians face. I often reflect on my interactions with clients when providing feedback to staff and leading training sessions. This groundwork enables me to approach supervision with empathy, and I guide staff in a way that empowers them to overcome challenges, ultimately improving the quality of client interactions.

Managing productivity targets while ensuring quality involves careful planning and resource allocation. I would analyze productivity data to identify areas where clinicians may need additional support or where processes could be streamlined. Setting realistic productivity goals paired with ongoing training and resources allows staff to meet targets without compromising care quality. Regular supervision meetings can help track progress and provide support where needed.

As a BCBA Training & Quality Supervisor, I would prioritize initiatives that enhance clinical training and ensure high-quality care delivery. This includes developing strong onboarding programs for new hires, creating continuing education pathways, and implementing a mentorship program for newer clinicians. Additionally, I would focus on cultivating a culture of feedback, encouraging clinicians to continuously learn and adapt their practices for the benefit of our clients.

Handling disagreements regarding treatment plans requires a calm and collaborative approach. I would facilitate a discussion to explore the differing viewpoints and encourage staff to present their rationales backed by data or research. By ensuring everyone feels heard, I could guide the team towards a consensus while aligning the final decision with Cortica’s whole-child approach. This method reinforces a culture of learning from diverse opinions while maintaining a unified direction for client care.