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MED ASSISTANT CERT - CLIN

Overview

 

Medical Assistant | Licensed Practical Nurse, Float Pool

Full Time, 80 Hours Per Pay Period, Day Shift

 

Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery, cardiovascular surgery, endocrinology, gastroenterology, general surgery, infectious disease, neurology, neurosurgery, obstetrics and gynecology, occupational medicine, orthopedic surgery, physical medicine and rehabilitation, primary care, pulmonology, reproductive medicine, rheumatology, sleep medicine and urology.

 

Position Summary:

Under general supervision, performs basic nursing procedures on patients. Assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care.

 

Recruiter: Sarah Grey || sgrey1@covhlth.com || 865-374-5271

Responsibilities

  • Maintains established departmental policies and procedures, objectives, Quality Assessment program, and safety, environmental, and infection control standards.
  • Performs basic nursing procedures such as measuring patient height and weight according to oncology best practice, taking vital signs, and completing ambulatory intake. Performs venipunctures and injections, as indicated and allowed by scope of practice.
  • Interviews and retrieves initial basic evaluation of patient, inputs information into EMR, and reports to appropriate practitioner.
  • Maintains a safe, comfortable, and therapeutic environment for patients and families during visit; demonstrates sensitivity to patient's comfort and privacy by using the AIDET fundamentals of communication.
  • Assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care.
  • Ensures an adequate stock of supplies and necessary equipment.
  • Monitors and ensures accuracy of recording on patient's medical records. Maintains all required reports, statistics, etc. Assists with medical record requests and scanning of documentation into medical record.
  • Inspects area daily for compliance with policies, procedures, regulations, and standards and takes corrective action when appropriate.
  • Assists with cleaning and re-stocking examination rooms on a daily basis. Transports instruments to sterile processing as needed.
  • Assists with chart prep and provider schedule management.
  • Assists with provider support role as assigned. Supports through assistance with note prep, verbal order entry (per scope of practice and leadership guidelines), order proposal, and prescription refill management.
  • Competent at reception role – includes professional scripting when answering calls, appropriate documentation of message in message pools, and real-time scheduling/rescheduling of appointments.
  • Demonstrates competence in performing critical skills to include appropriate delivery of care according to age-specific needs of the population served.
  • Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
  • Cooperates with other personnel to achieve department objectives and maintains good employee relations, interdepartmental objectives, and infection control policies.
  • Attends meetings as required.
  • Works with a positive attitude; supports a positive work environment including teamwork within their immediate department and outside their department; and exhibits initiative daily to progress the care for our patients and the success of the department. Promotes positive relationships with co-workers.
  • Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  • Performs other duties as assigned.

Qualifications

Minimum Education:           

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

 

Minimum Experience:         

None. 

 

Licensure Requirement:      

Certified Medical Assistant required.

What You Should Know About MED ASSISTANT CERT - CLIN, Covenant Health

At Covenant Medical Group, we're looking for a dedicated Medical Assistant with certification to join our dynamic team in Knoxville. As a valued member of our Float Pool, you'll work full-time, assisting our skilled physicians with a variety of tasks that directly impact patient care. You'll thrive in a collaborative environment where you'll perform essential nursing procedures, manage patient intake, and ensure a comfortable setting for patients during their visits. You'll become an expert in taking vital signs, preparing patients for examinations, and supporting practitioners with various medical procedures. We're proud of our commitment to quality healthcare and expect you to assist in maintaining our high standards while also enhancing your professional development through ongoing education. This role is perfect for those with a passion for patient care who enjoy a varied workday and are excited about making a positive difference in the community. Join us in our mission to provide outstanding healthcare and take your career to the next level with Covenant Medical Group!

Frequently Asked Questions (FAQs) for MED ASSISTANT CERT - CLIN Role at Covenant Health
What are the primary responsibilities of a Medical Assistant at Covenant Medical Group in Knoxville?

As a Medical Assistant at Covenant Medical Group in Knoxville, your primary responsibilities will include performing basic nursing procedures such as taking vital signs, managing patient intake, and assisting physicians with examinations and medical procedures. You'll also be responsible for maintaining accurate medical records, ensuring patient comfort, and maintaining compliance with safety and infection control standards.

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What qualifications are required for the Medical Assistant position at Covenant Medical Group?

To qualify for the Medical Assistant position at Covenant Medical Group, candidates must have a Certified Medical Assistant certification. While no specific educational background is mandated, applicants should meet the standards required for achieving this certification and possess a desire to support patient care effectively.

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How does the Medical Assistant role at Covenant Medical Group contribute to patient care?

The Medical Assistant role at Covenant Medical Group significantly contributes to patient care by facilitating a smooth patient experience. By performing essential functions such as taking vital signs, assisting physicians during procedures, and ensuring the clinic is well-stocked and compliant with health standards, Medical Assistants enhance overall patient satisfaction and safety.

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What skills are important for success as a Medical Assistant in the Float Pool at Covenant Medical Group?

Success as a Medical Assistant in the Float Pool at Covenant Medical Group requires strong communication and organizational skills. Additionally, the ability to multitask, work in a variety of clinical settings, and maintain a positive attitude in a busy environment are crucial. Being proficient with electronic medical records and having a keen attention to detail will also help you excel in this role.

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What does the work schedule look like for a Medical Assistant at Covenant Medical Group in Knoxville?

In the role of a Medical Assistant at Covenant Medical Group in Knoxville, you can expect a full-time schedule of 80 hours per pay period, primarily working day shifts. This structured schedule allows you to maintain a healthy work-life balance while still dedicating time to providing quality care to our patients.

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Common Interview Questions for MED ASSISTANT CERT - CLIN
Can you describe your experience with taking vital signs as a Medical Assistant?

In answering this question, highlight specific instances where you've accurately measured vital signs, such as blood pressure, heart rate, and temperature. Mention the importance of these tasks in patient assessments and how they help inform treatment plans.

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How do you handle difficult patients in a clinical setting?

Discuss your approach to communication and patience when dealing with difficult patients. Emphasize techniques such as active listening and empathy to understand their concerns and how you calmly resolve the situation while keeping a professional demeanor.

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What methods do you use to maintain accurate medical records?

Explain your familiarity with electronic medical records systems and the procedures you follow to ensure documentation is complete, accurate, and timely. Stress the importance of confidentiality and adherence to compliance standards in this process.

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Describe a time you worked as part of a healthcare team.

Use this opportunity to recount a specific experience where teamwork was essential, such as collaborating with nurses and physicians during a busy shift. Highlight your communication skills and the way teamwork contributed to improved patient outcomes.

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How do you prioritize your tasks when the workload is high?

Describe a system you use to prioritize tasks based on urgency and patient needs. Discuss how you adapt quickly when unexpected situations arise and are able to balance multiple responsibilities effectively.

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What do you know about the AIDET framework in patient communication?

Discuss the importance of the AIDET framework: Acknowledge, Introduce, Duration, Explanation, and Thank You. Describe how you apply each component to ensure patients feel respected and informed, which enhances their overall experience.

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How do you ensure a sterile environment in examination rooms?

In your response, mention the standard procedures you follow for cleaning and stocking examination rooms, emphasizing compliance with infection control protocols. Explain how you contribute to a safe and sterile environment for both patients and staff.

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What steps do you take to support a positive work environment?

Talk about your commitment to teamwork and positivity in the workplace. Mention specific actions, such as supporting colleagues during busy periods, fostering open communication, and actively participating in team meetings.

Join Rise to see the full answer
Can you give an example of how you’ve contributed to quality improvement in your previous roles?

Provide a specific example where you've identified an area for improvement, proposed a solution, and implemented changes that enhanced processes or patient care. Highlight the positive results of those changes.

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How do you engage in your professional development as a Medical Assistant?

Emphasize your commitment to professional development by discussing how you participate in ongoing education, attend workshops, and stay updated on best practices in healthcare. Mention any relevant certifications or training you’ve pursued.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 3, 2025

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