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RN CARE MGR I

Overview

 

 

Registered Nurse Care Manager, Continuum of Care

PRN/OCC, Variable Hours, Day Shifts

 

Morristown Hamblen Overview:

Morristown-Hamblen Healthcare System has 167 licensed beds and 23 emergency suites. The hospital offers outstanding ancillary services including Laboratory, Radiology and Therapy services. At our Breast Imaging Center of Excellence, women can have their annual mammograms, biopsies, and can meet with a nurse navigator if needed. The Women’s Center offers six newly remodeled labor and delivery suites and has a secure nursery for the care of our newborns. It serves an eight-county region in the Lakeway Area and is equipped with modern technologies and expert staff to provide the best possible patient care. Learn more about our amazing facility at https://www.morristownhamblen.com/.

 

Position Summary: 

The RN Care Manager I is responsible for integrating evidenced based clinical practice into the patient care setting, coordinating education of staff and patients and serving as a clinical resource and consultant to the health care team. The RN Care Manager I is responsible for promoting patient care continuity and quality through the collaborative development of practice guidelines and clinical pathways that support quality improvement activities. The RN Care Manager I actively seeks opportunities in research designed to identify best practices. The RN Care Manager I has the responsibility, accountability and authority for providing comprehensive care coordination and knowledge to plan, implement, monitor and evaluate the outcomes of care for the designated patient population.

 

Recruiter: Jennifer Lawless || jlawles2@covhlth.com || 423-492-5011

Responsibilities

  • The RN care manager utilizes case finding criteria to screen patients and gather information from the medical record, physician documentation and communication, patient/family as well as other sources to develop a comprehensive plan for the patient that will meet identified needs.
  • The RN care manager utilizes the nursing process to evaluate daily through discussion with patient and care givers and chart findings to ensure patient is meeting daily objectives
  • The care manager modifies the case management plan to meet the changing needs of the patient’s clinical condition. Secures needed resources via a multidisciplinary approach to care management strategy to assure timely, efficient and cost effective services
  • Designs and implements practice guidelines and clinical care designs in collaboration with physicians, nursing and other members of the health care team for assigned population.
  • Identifies specific objectives, goals, and actions to meet the patient’s identified needs.
  • Collaborates and communicates effectively with the physician and other members of the health care team to plan and implement the care of the patient in a timely manner. Documents results of communication in the patient’s medical record.
  • Participates in daily multidisciplinary rounds and ensures appropriate disciplines are available
  • Works closely with the physician to identify the necessary resources and ensures the appropriate utilization of same.
  • Communicates effectively with physician offices, home health agencies, rehabilitation facilities, long term care facilities, and third party payers to identify goals to assure that patients receive the most appropriate, cost effective and efficient means of care. The RN Care Manager provides documentation in the patient’s medical record to communicate the goals and transition plan for the patient.
  • Executes and documents the Care Management activities and interventions related to specific patient goals.
  • Serves as liaison to provide communication with the patient/family, physician and the health care team.
  • Coordinates, organizes, secures, integrates, modifies and documents resources needed to accomplish goals related to the Care Management discharge plan.
  • When necessary, serves as the “brokering” agent to secure coverage for needed community services.
  • Gathers sufficient information from all relevant sources and documentation regarding the care management plan and activities and or services to enable the Care Manager to determine the plan’s effectiveness.
  • Mobilizes resources and coordinates the effort of the health care team to achieve a positive patient transition to appropriate next level of care.
  • Identifies, communicates and initiates actions to mitigate variances in the patient’s process of care.
  • Stays abreast of most recent changes in quality related to core measures, Conditions of Participation, Leapfrog and other regulatory bodies to assist in compliance for assigned population
  • Monitors patient population for potential Healthcare Acquired Conditions, Hospital Acquired Infections and proactively initiates actions to prevent same
  • Ensures Multidisciplinary daily rounds at the patient’s bedside with care giver and health care team to successfully achieve the desired outcomes and goals.

Qualifications

Minimum Education :          

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

 

Minimum Experience:         

Three (3) years of nursing experience; a minimum of two (2) years of experience in areas of assigned responsibility.

 

Licensure Requirement:      

Current Tennessee RN License.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About RN CARE MGR I, Covenant Health

Join the Morristown Hamblen Healthcare System as an RN Care Manager I and step into a pivotal role that makes a real difference in patient care! In this essential position, you'll be at the heart of our healthcare team, integrating evidence-based clinical practices to ensure high-quality, continuous care for our patients. You’ll work alongside a fantastic multidisciplinary team in our state-of-the-art facility, which features 167 licensed beds and 23 emergency suites. You will have the opportunity to design and implement practice guidelines that directly impact our patients' health journeys. Are you passionate about coordinating care and improving patient satisfaction? This might be the perfect fit for you! As an RN Care Manager I, you will utilize your clinical knowledge to assess individual patient needs, collaborate actively with physicians, and implement personalized care plans. This role demands a mix of clinical expertise and patient advocacy, making it crucial for promoting continuity of care. You will regularly interact with patients, families, and other team members to ensure all aspects of care are cohesively managed. Every day is unique, as you'll adjust care plans to meet the evolving needs of patients while contributing to our mission of providing the best possible services to our community. Dive into a fulfilling environment with a strong support system and innovative healthcare practices. If you're ready to elevate your nursing career at an organization that values teamwork and quality, we’d love to hear from you!

Frequently Asked Questions (FAQs) for RN CARE MGR I Role at Covenant Health
What are the primary responsibilities of the RN Care Manager I at Morristown Hamblen?

The RN Care Manager I at Morristown Hamblen is responsible for coordinating comprehensive patient care through the integration of evidence-based practices. This includes developing care plans, collaborating with healthcare professionals, and modifying strategies to meet patients’ changing clinical needs. The role involves significant communication with patients, families, and a variety of healthcare teams to ensure effective and timely care.

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What qualifications are required for the RN Care Manager I position at Morristown Hamblen?

To qualify for the RN Care Manager I position at Morristown Hamblen, candidates must possess a current Tennessee RN License and have a minimum of three years of nursing experience. Additionally, at least two years of experience in related responsibilities is preferred, highlighting the importance of a strong background in patient care coordination.

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How does the RN Care Manager I contribute to patient care continuity at Morristown Hamblen?

At Morristown Hamblen, the RN Care Manager I plays a crucial role in promoting patient care continuity by actively developing and implementing practice guidelines that facilitate communication among all caregivers. By ensuring that everyone involved in a patient’s care is informed and aligned with the care plan, the RN Care Manager helps to improve patient outcomes and satisfaction.

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Can you describe the working environment for an RN Care Manager I at Morristown Hamblen?

The working environment for an RN Care Manager I at Morristown Hamblen is dynamic and collaborative, emphasizing patient-focused care. The healthcare system supports a multidisciplinary approach, allowing care managers to work closely with various healthcare professionals. The facility is equipped with modern technologies, fostering an atmosphere conducive to innovation and excellent patient care.

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What impact does the RN Care Manager I have on patient outcomes at Morristown Hamblen?

The RN Care Manager I has a significant impact on patient outcomes at Morristown Hamblen by ensuring comprehensive care coordination. Through ongoing assessment, strategic planning, and proactive engagement with both patients and healthcare teams, the RN Care Manager I oversees quality improvement initiatives that lead to enhanced healthcare experiences and health outcomes.

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Common Interview Questions for RN CARE MGR I
Can you explain your approach to developing a care plan for patients?

When developing a care plan, I first gather comprehensive patient data from medical records, family input, and caregiver insights. I then assess their specific needs and work collaboratively with the healthcare team to create a tailored plan that addresses both short-term and long-term health goals. It's essential to ensure that the plan is adaptable based on the patient's evolving condition.

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How do you ensure effective communication with the healthcare team?

I prioritize clear and continuous communication with the healthcare team by participating in multidisciplinary rounds and utilizing shared documentation. I believe that fostering an open and collaborative environment helps with addressing patient needs promptly and effectively, ensuring everyone is aligned with the care strategy.

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What strategies do you use to stay updated with best practices in healthcare?

I stay updated on best practices by regularly reviewing professional journals, attending workshops, and participating in webinars. Networking with colleagues and engaging in discussions about new research also helps me enhance my knowledge and apply the latest evidence-based practices in my role.

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How do you handle changes regarding a patient's care plan?

I handle changes to a patient's care plan by first assessing the reasons for the change, whether due to a shift in their clinical condition or personal preferences. After discussing necessary modifications with the patient and the healthcare team, I ensure that the updated plan reflects the collective input and addresses the patient's needs efficiently.

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What experience do you have with quality improvement initiatives?

I have participated in various quality improvement initiatives by identifying areas for enhancement through data analysis and feedback. I engage with my team to develop actionable strategies and monitor their implementation to improve patient care and clinic effectiveness.

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How do you prioritize tasks when managing multiple patients?

I prioritize tasks based on patient acuity and critical needs, using assessments and care objectives to guide my decision-making. Staying organized through time management tools and teamwork allows me to provide attentive care while navigating a busy environment.

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Can you describe a challenging situation you faced in care management?

A challenging situation I faced involved a patient with multiple chronic conditions requiring coordinated care from numerous specialists. I effectively brought together the care team, facilitated open discussions, and coordinated follow-up appointments, ultimately leading to successful management of the patient’s conditions and improved satisfaction.

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What methods do you employ to educate patients about their care plans?

I use various methods to educate patients, including one-on-one discussions, visual aids, and written resources. I ensure that the information is tailored to their understanding, checking in with them to address any questions or concerns they may have. Empowering patients with knowledge is crucial for their involvement in their care.

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How do you navigate conflicts between family members and the healthcare team?

Navigating conflicts requires a sensitive approach. I listen actively to the concerns of family members, facilitating open dialogue with the healthcare team to provide clarity and reassurance. My goal is to mediate and find common ground that prioritizes the patient's wellbeing while respecting the family's input.

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What role does data play in your decision-making process?

Data plays a crucial role by providing objective insights into patient outcomes, care efficiency, and areas for improvement. I utilize data analytics to inform decisions, track progress on care plans, and ensure the best possible outcomes align with clinical guidelines.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 5, 2025

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