UX Architect II

As a UX Architect II at Cox Automotive, your primary responsibilities include developing and guiding the overall UX interaction design across multiple digital platforms. You will engage in user research activities, assess existing design elements, create user stories, and work collaboratively with technical teams to align design with technology capabilities. Your goal will be to ensure a unified user experience by maintaining design consistency and advocating for user needs throughout the product development cycle.

To apply for the UX Architect II position at Cox Automotive, candidates should possess a Bachelor’s degree in a related discipline and at least two years of relevant experience. Alternatively, candidates with a Master’s degree and up to two years of experience, or those with six years of experience in a related field may also be considered. Additionally, you should have a strong understanding of user-centered design principles and familiarity with design tools such as Figma.

A typical day for a UX Architect II at Cox Automotive involves a mix of user research, collaborative design sessions, and strategic planning. You will spend time creating user stories and flow diagrams, participating in usability reviews, and meeting with cross-functional teams to align on design goals. Moreover, analyzing web analytics will also be a key part of your day-to-day to inform and enhance the UX strategy.

Cox Automotive is committed to fostering an environment of continuous learning and development. As a UX Architect II, you will have access to various training programs, workshops, and conferences to enhance your skills. The company encourages participation in user research, sharing insights with team members, and leveraging the latest UX trends and technologies to ensure that you stay at the forefront of your field.

As a UX Architect II at Cox Automotive, you can expect a wide array of benefits tailored to your well-being and work-life balance. Benefits include flexible vacation policies, paid wellness time off, comprehensive health insurance options (medical, dental, and vision), as well as retirement planning via a 401(k) plan. Additionally, you will enjoy generous paid time off, including parental leave and bereavement leave, ensuring that you are well-supported in both your personal and professional life.

When answering this question, emphasize your methodical approach to user research, explaining how you gather insights through user interviews, surveys, and usability tests. Illustrate how those insights contribute to creating user personas and shape your design decisions, highlighting the importance of user-centered practices in your workflow.

To ensure your designs are user-centered, discuss the importance of collaborating with users throughout the design process. Talk about your techniques for gathering user feedback and how you iterate based on that feedback. Mention specific tools or methodologies you use, like usability testing or A/B testing, to validate your design choices.

In your response, highlight any experience you have with creating or maintaining design systems. Discuss your familiarity with Figma and how you’ve leveraged design systems to ensure consistency and scalability across products. Give examples of how you've used design systems to enhance product usability and team efficiency.

To tackle conflicting feedback, explain your approach to prioritizing user needs while balancing business goals. Discuss how you involve stakeholders in the decision-making process, using data or user testing to validate specific design choices. Emphasize the importance of clear communication and fostering collaboration to reach a consensus.

When discussing a successful UX project, share specific metrics and outcomes that demonstrate the project's impact. Outline your role, the challenges faced, and how you employed user feedback to achieve your goals, showcasing your ability to lead a project and collaborate effectively with cross-functional teams.

Discuss your commitment to continuous learning, mentioning blogs, podcasts, online courses, or industry events you follow. Share how you apply new trends or tools you’ve learned about in your projects and how that initiative has benefited your UX work, demonstrating your passion for the field.

When answering this question, explain how you balance user needs, business objectives, and technical constraints in prioritizing features. Mention tools like user story mapping or prioritization matrices that help you articulate your rationale while staying focused on delivering value through design.

Illustrate your collaborative techniques, including regular check-ins, design reviews, and utilizing project management tools to ensure everyone is aligned. Point out how you communicate design specifications while considering technical constraints and ensure a smoother implementation through mutual understanding.

Describe your reliance on data to inform design strategies, mentioning how you utilize analytics tools to assess user behavior and preferences. Talk about how you interpret data findings to guide design choices and validate design effectiveness post-launch.

Detail your iterative approach to wireframing and prototyping, explaining how you gather user feedback at each stage. Discuss common tools you use and your strategy for incorporating changes based on usability testing to refine your designs progressively.