Manager, Product Design (Remote)

As the Manager, Product Design at CrowdStrike, you'll lead a team of designers, mentor them, and cultivate a collaborative design environment. Your responsibilities include developing design operations programs to enhance workflows, partnering with HR for hiring initiatives, and aligning design with business goals. Most importantly, you will champion user-centric design principles to ensure an exceptional experience across our products.

To be successful as the Manager, Product Design at CrowdStrike, you should have proven experience in design management, particularly in a B2B SaaS context. You need strong interpersonal communication skills, leadership abilities, and proficiency in design systems. Candidates should also possess at least 3 years of people management experience and be flexible in managing multiple projects across a distributed team.

At CrowdStrike, growth and development of the Product Design team is a top priority. As the Manager, you will mentor team members, provide constructive feedback, and implement programs that support career advancement. With a focus on collaboration and nurturing talent, we believe that empowered designers lead to innovative and effective product solutions.

CrowdStrike fosters an inclusive and flexible work culture that encourages creativity and innovation. As a Manager, you will build a collaborative design environment where every team member can thrive. Our commitment to a mission-driven ethos ensures that all designers are equal partners in product development, supporting a culture of ownership and shared success.

The Manager, Product Design at CrowdStrike will utilize various tools, with Figma being a primary resource for design operations. Your role will involve hands-on work with design systems while collaborating with product management and engineering leads to ensure user experience solutions are effectively delivered across our suite of products.

When asked about your experience managing design teams, focus on specific examples that highlight your leadership style, how you foster collaboration, and the methods you use to nurture team growth. Discuss your mentoring approach and any design initiatives you implemented to improve workflows or team dynamics.

To answer this question effectively, explain your process for incorporating user feedback into design decisions. Highlight any methodologies you use, such as user testing, persona creation, or data analytics, and give examples of how prioritizing user needs has led to successful outcomes in past projects.

When discussing strategies for improving design workflows, share specific methodologies like design ops programs or tools that have proven effective in enhancing team efficiency. Be prepared to explain how you linked these improvements to better project outcomes and team satisfaction.

In answering this question, provide a framework for conflict resolution showcasing your communication and interpersonal skills. Discuss techniques such as facilitating open dialogue, framing the problem collaboratively, and ensuring all perspectives are respected to foster a positive working environment.

When answering this question, detail a specific project where you played a key role. Discuss your vision, the collaborative efforts with team members, and the impact of the project on the overall user experience. Use metrics or outcomes to quantify success wherever possible.

Discuss how you ensure your design team understands the broader business objectives by integrating design goals into everyday operations. Provide examples of how you communicate these goals regularly and how it empowers the team to contribute to overall business success based on design impact.

Highlight the significance of design reviews in your process. Discuss how you structure reviews to be constructive and collaborative and ensure team members feel safe sharing their work. Share any criteria or success indicators you use to evaluate designs effectively.

Explain your philosophy about feedback and adaptation. Discuss how you take feedback as an opportunity for growth, emphasizing your openness to suggestions and willingness to iterate on designs based on collaborative input from stakeholders.

When discussing tools, mention specific platforms such as Figma, Miro, or others that you’ve effectively used to enhance collaboration within your design teams. Share how these tools facilitate communication, streamline workflows, and improve the overall quality of the design process.

Detail the various metrics and KPIs you use to measure design success, whether through user satisfaction surveys, engagement analytics, or project timelines. Share how you translate these metrics into actionable insights to continually improve both design processes and outcomes.