Outreach Executive 1 - job 2 of 2

As an Outreach Executive at CVS Health, your key responsibilities will include engaging with the local community to provide vital information about Oak Street Health, facilitating onboarding processes for new members, and creating strong connections that enhance community health. You'll be at the forefront of ensuring that individuals understand the services available to them, making your role vital in our mission to offer more connected and compassionate health solutions.

To apply for the Outreach Executive position at CVS Health, candidates typically need a high school diploma or equivalent, with additional experience in community outreach or sales being beneficial. Strong communication skills, a passion for healthcare, and the ability to engage with diverse groups are essential for success in this role. We value candidates who demonstrate a commitment to our mission of transforming health care and improving community well-being.

The pay range for the Outreach Executive role at CVS Health is between $18.50 and $35.29 per hour. This range reflects the base hourly rate for all positions within the job grade. Actual compensation will depend on various factors, including your experience, education, geographical location, and other relevant considerations. Additionally, this position may also be eligible for bonuses or commission.

CVS Health offers a comprehensive range of benefits to its Outreach Executives, designed to support the well-being of colleagues and their families. These benefits include affordable medical plan options, a 401(k) plan with company matching, employee stock purchase plans, paid time off, flexible work schedules, and access to wellness programs and counseling. We are committed to investing in the physical, emotional, and financial wellness of our employees.

To apply for the Outreach Executive position at CVS Health, you can visit our careers page where you can find the detailed listing and submit your application online. Be sure to prepare your resume, highlight your relevant experience and skills, and tailor your application to showcase your passion for community outreach and healthcare. The application window for this role is anticipated to close on September 30, 2025.

When answering this question, reflect on your passion for health care and community service. Express your desire to engage with the community and mention how CVS Health's mission aligns with your personal values. Highlight any relevant experiences that have prepared you for this role in outreach.

Showcase your conflict resolution skills by discussing how you would remain calm and empathetic in difficult situations. Explain that you would listen to the individual’s concerns, seek to understand their perspective, and work collaboratively to find a solution. Emphasize the importance of maintaining a positive relationship with the community.

Discuss specific outreach strategies such as hosting informational events, leveraging social media platforms, collaborating with local organizations, and utilizing direct engagement tactics. Emphasize your creativity and proactivity in reaching diverse populations to increase awareness.

Provide a brief overview of your previous experiences in community outreach or health education roles. Discuss any relevant programs you developed or participated in, focusing on your impact and the skills you gained from those experiences. Tailor your examples to CVS Health's community focus.

Show your organizational skills by explaining how you use tools like to-do lists or project management software to keep track of tasks. Describe how you assess deadlines, the importance of each task, and communicate effectively with your team to ensure nothing falls through the cracks.

Highlight your alignment with CVS Health's values such as compassion, teamwork, and community service. Talk about how you thrive in collaborative environments and are committed to making a positive impact on people's lives, echoing the company's mission.

Provide a specific example where you overcame barriers to connect with a challenging audience. Highlight your skills in listening, adapting your message, and building rapport. Discuss the outcome of your engagement, emphasizing the positive impact it had.

Research the services provided by CVS Health, such as pharmacy services, health management programs, and community initiatives. Share your knowledge during the interview, demonstrating your commitment to understanding and promoting these services to the community.

Discuss tools like customer relationship management (CRM) software, social media platforms, and data analysis tools. Highlight your technical proficiency and your ability to leverage technology to enhance outreach efforts and track progress effectively.

Explain that you would track metrics such as community engagement levels, attendance at events, and feedback received from community members. Discuss the importance of evaluating outcomes to refine your strategies and improve future outreach efforts.