ILUS - Sr. Sales Manager- Aftermarket

As a Senior Sales Manager - Aftermarket at Daifuku, you'll lead the Aftermarket Sales & Inside Sales team, develop sales targets, manage budgets, and provide strategic direction for your team's operations. Ensuring clarity in project proposals and maintaining strong client relationships will be key responsibilities as well, all while fostering a high-performing work environment.

To excel in the Senior Sales Manager - Aftermarket role at Daifuku, you should possess a bachelor's degree in business or engineering, along with a minimum of 5 years of management experience, preferably in leading a sales team. A solid understanding of the material handling industry, strong leadership, and proficiency in Microsoft Office are essential for success in this role.

Success for a Senior Sales Manager - Aftermarket at Daifuku is measured by the ability to exceed sales targets, build strong customer relationships, and lead a motivated team. Your efforts in developing and executing a strategic sales plan that aligns with company objectives will be crucial for defining your success within the organization.

At Daifuku, a Senior Sales Manager - Aftermarket can expect a collaborative and team-oriented work environment where innovation is encouraged. You'll have access to industry-leading experts and support from various departments, enabling you to make impactful decisions and drive growth in the company.

Yes, the Senior Sales Manager - Aftermarket role at Daifuku involves up to 30% travel. This travel is essential for building relationships with clients and understanding their specific needs, as well as for attending industry events and conferences to keep up with market trends.

Highlight specific examples where you've managed a sales team to exceed targets and fostered an environment of collaboration and support. Talk about your leadership style, how you motivate your team, and any training or development programs you implemented to enhance their skills.

Discuss your approach to researching market trends, analyzing customer needs, and setting realistic targets based on data. Explain how you involve your team in the planning process to ensure their insights are considered, and how you adapt your plan based on performance metrics.

Explain your technique for active listening to thoroughly understand customer concerns. Share examples of how you've successfully addressed objections by providing tailored solutions or demonstrating the value of your offerings.

Emphasize the importance of collaboration within a sales team. Discuss how you nurture open communication, encourage feedback, and leverage each team member's strengths to create a cohesive unit that drives results.

Describe your process for drafting proposals that align with client expectations. Highlight your focus on clearly defining project scope, deliverables, and acceptance criteria to avoid any misunderstandings and ensure satisfaction.

Provide a specific example of a sales target you surpassed, detailing the strategies you implemented and the challenges you faced. Focus on the outcome and how it positively impacted the company to showcase your achievements.

Share the tools and techniques you utilize to analyze sales data, such as CRM software or data visualization tools. Discuss how you use this analysis to inform your strategy and drive sales performance.

Discuss your approach to relationship management, including regular check-ins, personalized service, and proactive communication. Share instances when building strong relationships led to repeat business or referrals.

Explain your strategies for maintaining morale, such as recognizing achievements, offering support, and creating a positive work culture. Share a specific scenario where you helped your team overcome adversity.

Reflect on a past challenge in sales management, detailing how you addressed it and what you learned from the experience. Highlight strategies you employed to turn the situation around and the skills you developed as a result.