Product Manager II, Serverless

As a Product Manager II, Serverless at Datadog, your primary responsibility will be to lead the development and implementation of our Azure Serverless monitoring solutions. You will work on the entire product lifecycle, from crafting product briefs and defining priorities to launching features and tracking their adoption. Collaboration with engineering, design, and marketing teams is key, as is gathering customer feedback to drive feature enhancements. Your role is integral in creating a seamless user experience and supporting go-to-market strategies.

To qualify for the Product Manager II, Serverless role at Datadog, you should have a minimum of three years of product management or equivalent technical experience in a SaaS environment. A strong technical background is essential, preferably with experience in serverless technologies, containers, Kubernetes, or microservices. Additionally, a Bachelor's degree in Computer Science or Engineering—or equivalent experience—is required. Excellent communication skills and a customer-centric mindset are also critical.

At Datadog, we are committed to the professional growth of our Product Manager II, Serverless, and all our employees. We provide continuous professional development opportunities, product training, and a structured career path. Our intra-departmental mentor and buddy program fosters networking and collaboration, allowing you to learn from experienced colleagues while contributing to our innovative projects. We emphasize a culture of mentorship and shared knowledge, ensuring you thrive in your career.

Success as a Product Manager II, Serverless at Datadog hinges on several key skills. Strong technical expertise in serverless and cloud technologies is vital, alongside excellent project management capabilities. You should possess outstanding verbal and written communication skills to articulate ideas clearly, influencing both technical and non-technical audiences. A data-driven mindset is crucial for making informed recommendations, and an intrinsic customer-focused approach will help you enhance the user experience through thoughtful feature development.

While the Product Manager II, Serverless position at Datadog is based in New York or Boston, candidates who are currently elsewhere are encouraged to apply, provided they are willing to relocate before starting. Our commitment to a hybrid work model allows for flexibility in how you work, but being positioned in one of our key locations fosters collaboration and team synergy.

In discussing your experience with cloud technologies, emphasize your hands-on expertise with serverless platforms, containers, or microservices. Highlight specific projects where you made contributions, your understanding of cloud ecosystems, and how you've navigated technical challenges. Discuss any achievements in improving user experience or implementing new features that align with customer needs.

When addressing product lifecycle management, share a structured approach that you follow, including steps such as initiation, planning, execution, testing, and retirement. Provide examples from your experience where you successfully launched a product feature, detailing how you gathered market research, defined requirements, and collaborated with cross-functional teams throughout the lifecycle.

Explain your feature prioritization strategies, such as using frameworks like RICE (Reach, Impact, Confidence, Effort) or MoSCoW (Must have, Should have, Could have, Won't have). Provide examples of how you've applied these methods in real scenarios, demonstrating your decision-making process based on customer feedback, data analysis, and overall product goals.

Share your methods for collecting customer feedback, such as surveys, user interviews, or usability tests. Discuss how you analyze qualitative and quantitative data to derive actionable insights, and provide examples of adjustments you’ve made to product features based on customer input that led to improved adoption or satisfaction.

Outline a specific challenge you encountered during a product launch, focusing on your problem-solving process. Discuss how you identified the issue, collaborated with your team to develop solutions, and the steps you took to mitigate risks. Highlight the outcome and any lessons learned that helped you succeed in future launches.

Discuss the significance of data analysis in your product management role, mentioning tools you've used (like analytics dashboards). Explain how data informs your decisions on feature enhancements or new developments and cite examples where data-driven insights led to successful product outcomes.

Outline your communication strategies when working with cross-functional teams, such as regular check-ins or utilizing project management tools. Emphasize the importance of transparency and clarity in sharing updates, project timelines, and expectations. Provide examples of successful collaborations that led to positive results.

Describe your approach to stakeholder management, highlighting strategies for understanding their needs and perspectives. Discuss how you maintain open communication, provide transparent updates, and involve them in key decisions to ensure alignment leading up to product features or launches.

Talk about your commitment to continuous learning by following industry news, participating in webinars, or joining product management communities. Mention specific resources like blogs, podcasts, or conferences that you engage with, and how this knowledge influences your product strategy.

Discuss the unique challenges associated with serverless technology, such as monitoring performance, managing costs, and ensuring security. Provide insights into how you would tackle these challenges, drawing from past experiences that demonstrate your understanding of serverless environments and your ability to deliver solutions.