Campaign Manager (div/f/m)

As a Campaign Manager at DEPT, your responsibilities will include creating and executing CRM campaigns, developing high-quality creative assets, supporting audience segmentation, and ensuring the seamless launch of campaigns across eBay’s channels. You’ll also report on campaign performance and collaborate with cross-functional teams to achieve marketing KPIs.

DEPT seeks a Campaign Manager with 3+ years in digital marketing, preferably in CRM and owned channels. A strong understanding of e-commerce and marketing in online retail is required, along with project management skills and fluency in both German and English. A relevant university degree is a plus.

At DEPT, Campaign Managers enjoy a dynamic work culture that emphasizes diversity, equity, and inclusion. You will work as part of a global team where innovation is encouraged, and each member has the autonomy to thrive and make impactful contributions.

Success as a Campaign Manager at DEPT hinges on adopting a customer-centric approach, collaborating effectively across teams, and maintaining a strong focus on data-driven decision-making. Project management skills and the ability to innovate and iterate will also support your success.

DEPT is committed to the growth of its employees, offering training, development programs, and global opportunities. Campaign Managers can expect to enhance their skills further while working on exciting projects within a supportive and innovative environment.

When answering this question, share specific campaigns you've managed, focusing on your approach to audience segmentation, creative development, and performance analysis. Highlight any successful outcomes linked to your strategies.

Discuss any analytics tools or CRM software you've used to track and report on campaign performance. Be specific about how you leveraged these tools to optimize campaigns.

Illustrate your organizational skills by discussing how you assess deadlines, resource availability, and campaign impact to prioritize your workload effectively.

Use the STAR method (Situation, Task, Action, Result) to share a relevant project. Focus on the challenges, your problem-solving approach, and the ultimate outcome.

Explain your process for gathering and analyzing customer feedback and how you adjust campaigns based on insights, including any tools or methods you use to collect that feedback.

Outline your methods for designing A/B tests, including how you select variables, control groups, and how you analyze results to inform future campaigns.

Discuss your understanding of legal frameworks relevant to digital marketing, how you stay informed, and the steps you take to ensure compliance in your campaigns at DEPT.

Share your definition of success, emphasizing metrics like engagement rates, conversion rates, and ROI. Provide examples of campaigns you've considered successful and why.

Highlight your experience working with remote teams, techniques you use for effective communication, and strategies for overcoming any time zone or cultural differences.

Be honest about a campaign that faced challenges, focusing on your analytical approach to identifying issues, what changes you made, and the lessons learned for future improvements.