ServiceNow GRC Consultant

As a ServiceNow GRC Consultant at Devoteam, you will be responsible for acting as both a business analyst and developer for ServiceNow GRC implementations. Your key tasks will include gathering and documenting business requirements, designing and developing workflows and integrations within ServiceNow GRC, advising on GRC frameworks like ISO 27001 and NIST, and ensuring client compliance with local Saudi cyber regulations. You'll also conduct gap assessments and craft tailored GRC roadmaps.

To apply for the ServiceNow GRC Consultant position at Devoteam, candidates should possess proven hands-on experience with ServiceNow GRC modules such as Policy & Compliance and Risk. A strong background in business analysis, requirements documentation, and stakeholder engagement is essential. Familiarity with leading GRC platforms, governance frameworks, and local Saudi cybersecurity regulations will also be beneficial.

Essential skills for a ServiceNow GRC Consultant at Devoteam include excellent communication abilities, experience with ServiceNow GRC modules, and a solid understanding of governance, risk, and compliance concepts. Strong analytical and problem-solving skills are critical, as you will be tasked with gathering and analyzing technical requirements from stakeholders and translating them into effective solutions.

At Devoteam, the work culture is driven by values such as respect, frankness, and passion. As a ServiceNow GRC Consultant, you will be part of a team that promotes collaboration and support, where innovation and curiosity are encouraged. The culture is fair and inclusive, focusing on the development and progression of its employees, making it a great environment for growth.

Devoteam is committed to the professional development of its ServiceNow GRC Consultants. Employees are encouraged to embrace innovation and continuously learn to meet challenges effectively. There are ample opportunities for training, mentorship, and on-the-job learning to help consultants grow in their careers, leveraging the expertise of seasoned professionals and an engaging team environment.

When answering this question, emphasize your hands-on experience with specific modules like Policy & Compliance, Risk, Audit, and Vendor Risk. Share examples of projects where you implemented or customized these modules, highlighting your role in analyzing requirements and ensuring successful deployment.

Discuss your strategy for engaging with stakeholders, focusing on active listening and clarifying their needs. Provide examples of how you have successfully documented requirements and translated them into actionable development tasks in previous projects.

Talk about your familiarity with frameworks like ISO 27001, NIST, and COBIT. Share instances where you recommended or implemented these frameworks within your projects, detailing how they shaped your approach to compliance and risk management.

Express your commitment to continuous learning. Mention resources like industry webinars, workshops, and publications that help you stay informed about local regulations, including NCA, SAMA, and CITC. Highlight any training or certifications you've pursued in this area.

Provide a specific example of a gap assessment you carried out. Describe the challenges you faced, the methodologies you employed, and how you delivered recommendations to bridge the identified gaps, demonstrating your analytical skills and attention to detail.

Share the methodologies you use, such as Agile or Waterfall. Discuss how you apply these approaches to collect requirements, create user stories, and implement iterative design processes, ensuring alignment with business objectives.

Provide a situation where you facilitated open communication to address differences. Emphasize your conflict resolution skills, illustrating how you brought team members together to achieve a common goal while maintaining a collaborative spirit.

Discuss your approach to scaling solutions, including using best practices in design and developing flexible workflows. Share examples where you've successfully navigated challenges to adapt your implementations based on changing business needs.

Mention tools like Jira, Confluence, or Trello that you have used for documentation and managing project workflows. Explain how these tools facilitate collaboration with stakeholders and help keep projects organized and on track.

Express your enthusiasm for Devoteam's values and culture, and how they resonate with your personal career goals. Discuss your passion for technology and compliance, and how being part of Devoteam's mission excites you about contributing effectively to clients and society.