Payments Partnerships Associate - LATAM

As a Payments Partnerships Associate at dLocal, you'll be pivotal in enhancing relationships with acquirers, issuing banks, and card schemes. Your responsibilities will include analyzing data to identify improvement opportunities, assisting in partnership communications, and actively participating in discussions to challenge the agenda with issuers. You’ll track results, work with internal teams to optimize conversion rates, and manage fraud programs with global brands like VISA and Mastercard.

To be a successful Payments Partnerships Associate at dLocal, candidates should have experience in fintech, the payments industry, or financial services. Strong analytical, communication, and project management skills are essential, along with exceptional organizational abilities. It’s advantageous to have a background working with issuing banks or acquirers, and proficiency in English is required to excel in this role.

dLocal is committed to your growth as a Payments Partnerships Associate by offering a range of benefits. You’ll have access to a Premium Coursera subscription for personal and professional development, free language classes in English, Spanish, or Portuguese, and numerous learning resources that will help you thrive in your role and advance your career.

The work culture at dLocal for Payments Partnerships Associates is vibrant and dynamic. Our remote-first approach fosters flexibility, creativity, and innovation. We embrace diversity with over 1,000 teammates from varied backgrounds and nationalities. Collaboration is at the heart of our operations, and we create an environment where everyone is encouraged to share ideas and propose new solutions.

As a Payments Partnerships Associate at dLocal, you’ll enjoy numerous benefits that enhance work-life balance and well-being. We offer flexible work schedules, a monthly social budget for team-building activities, and opportunities for remote work from wherever you feel most productive. Our referral bonus program and the chance to participate in dLocal Houses for co-working in exciting locations are just a few of the perks designed to keep you engaged and connected.

When answering this question, highlight your previous roles in managing partnerships, particularly with acquirers or issuing banks. Discuss specific projects where you improved relationships or driving growth through analytical insights, emphasizing your ability to track results and propose actionable improvements.

In your response, share a systematic approach to data analysis, including specific tools or methods you use. Describe how you have previously detected issues related to cost, conversion, and chargeback rates, and provide examples of how you implemented changes based on your findings.

Discuss your organizational strategies, such as using project management software, setting clear priorities, and breaking projects into smaller tasks. Provide an example of how you successfully managed simultaneous projects, maintaining high-quality work across all tasks.

Use this opportunity to demonstrate your problem-solving skills. Share a situation where you faced a significant challenge in a partnership, how you approached it, and the outcome of your efforts. Highlight your interpersonal skills and ability to communicate effectively with stakeholders.

Articulate that the Payments Partnerships Associate role is crucial for fostering essential relationships that drive revenue and increase customer satisfaction. Explain how effective partnerships with acquirers and issuers can significantly impact a company's conversion rates and operational efficiency.

Show that you’ve done your research on dLocal’s focus on simplifying payments in emerging markets and how it helps global brands. Discuss your understanding of the challenges in these markets and how dLocal's operations strive to overcome them, aligning with your values of innovation and inclusivity.

Think of a specific example where you initiated a process improvement. Detail the problem, your contribution to developing a solution, and the measurable outcome. Focus on quantifiable results that show your capability to drive systemic change.

Identify key skills such as analytical thinking, effective communication, project management, and relationship-building. Discuss why these skills are important in the role and how you possess them through your experiences.

Share how you follow industry news through blogs, webinars, or professional networks. Mention any specific resources you rely on, and emphasize your commitment to lifelong learning to stay relevant in a fast-evolving field.

Be honest about what specifically attracts you to dLocal, whether it’s the company culture, commitment to innovation, or the opportunity to work in a diverse team. Connect your career goals with dLocal's mission and how you can contribute to their success.