Global Benefits Specialist (12 Month Contract)

As a Global Benefits Specialist at Docebo, you will be responsible for supporting the design, implementation, and administration of our employee benefits programs. This includes managing health insurance, retirement plans, and wellness programs, along with negotiating benefits packages with vendors and brokers. You’ll also evaluate existing offerings and recommend enhancements based on employee needs and market trends, ensuring that our benefits strategy is competitive and sustainable.

To be considered for the Global Benefits Specialist position at Docebo, candidates should ideally have a bachelor's degree in business administration, human resources, or a related field, along with 4-5 years of experience focusing on global employee benefits. Strong analytical and communication skills are essential, coupled with knowledge of global benefits regulations. Certifications such as CCP or CEBS, as well as experience with total rewards programs, are highly advantageous.

The Global Benefits Specialist at Docebo works closely with HR business partners and leaders to address employee benefits-related issues. This role requires effective communication and collaboration to ensure alignment between benefits strategies and business goals, making it crucial for the specialist to engage with various internal stakeholders to promote a cohesive approach to employee rewards.

Important skills for a successful Global Benefits Specialist at Docebo include strong analytical abilities to interpret data, excellent communication skills for engaging with employees and stakeholders, and project management skills for handling multiple initiatives under tight deadlines. Familiarity with global benefits regulations and expertise in tools like Google Suite and Dayforce will also greatly contribute to your effectiveness in this role.

The Global Benefits Specialist role at Docebo is a temporary position lasting for 12 months. During this time, the selected candidate will contribute significantly to the transformation and enhancement of our global employee benefits programs, making it a pivotal opportunity for those looking to make an impact in the HR space.

In answering this question, focus on detailing the specific program you implemented, detailing the steps taken from design to execution. Discuss how you identified employee needs, collaborated with stakeholders, and measured the program's success after launch.

Showcase your commitment to professional development by explaining some resources you utilize such as trade publications, networking with other HR professionals, or attending industry conferences. Highlight how you apply this knowledge to enhance benefits offerings at your previous workplaces.

Describe any experiences you’ve had negotiating with vendors, emphasizing your approach to negotiation, any challenges faced, and how you achieved favorable terms for your company. It’s helpful to provide specific examples of benefits that were successfully negotiated.

Discuss your familiarity with relevant laws and regulations impacting benefits programs. Explain your process for keeping updated on changes, as well as how you ensure that the benefits programs you manage comply with these rules, including ongoing audits or collaboration with legal teams.

Choose a scenario where you successfully resolved an employee inquiry regarding their benefits. Elaborate on your approach to understanding their needs, the steps you took to find a resolution, and the outcome, highlighting your communication and problem-solving skills.

In your response, list relevant tools you’ve used in the past, such as HRIS systems, benefits management platforms, or analytics software. Highlight any particular projects where these tools enhanced your efficiency or contributed to a successful outcome.

Outline your step-by-step process, starting with assessing current offerings, gathering employee feedback, and reviewing market trends. Discuss how you would prioritize accessibility, compliance, and competitiveness in developing your strategy while collaborating with various departments.

Emphasize the importance of both qualitative and quantitative data in your analysis. Discuss the specific metrics you track, such as employee feedback, participation rates, and costs, and how these informs decisions about any needed changes to the programs.

Talk about your prioritization techniques, such as creating a detailed project plan and regularly reviewing progress against deadlines. Explain how you communicate with stakeholders and keep them updated on status, which helps maintain collaborative support.

Highlight your knowledge of various communication methods, from developing engaging presentations to utilizing digital platforms for information dissemination. Discuss tailoring your approach to the audience's needs, ensuring accessibility and understanding.