Learning Lead (x/f/m)

As a Learning Lead (x/f/m) at Doctolib, your primary responsibility revolves around steering the learning path for Doctolibers in Germany. You will build and manage a comprehensive learning roadmap, design transformative learning experiences, and ensure that all initiatives align with the business goals. Your role also includes collaborating with internal and external experts to tailor content to meet local needs while tracking the impact of your programs on team performance.

To succeed as a Learning Lead (x/f/m) at Doctolib, candidates should ideally have at least 5 years of experience in leading learning and development programs. Your background should include strong expertise in learning design, robust program management skills, and the ability to navigate high-velocity environments effectively. Fluency in English is essential, and knowledge of German is a strong plus!

The Learning Lead (x/f/m) at Doctolib plays a vital role by ensuring that learning initiatives are directly tied to team performance and overall business outcomes. By measuring learning KPIs and customizing programs to address specific organizational needs, your contributions will help foster an engaged and capable workforce while supporting the company’s strategic transformations.

Important skills for a Learning Lead (x/f/m) at Doctolib include strong analytical and problem-solving abilities, excellent communication skills, and a deep understanding of program management and change management. Additionally, the capacity to partner effectively with various stakeholders to tailor learning solutions that meet both local and global needs is crucial.

The interview process for a Learning Lead (x/f/m) at Doctolib consists of several stages, starting with an initial conversation with a Talent Partner, followed by a deeper dive interview with the Head of Learning. You may also participate in a case study interview to showcase your strategic thinking, leading up to a final interview with the Learning & Development Team Director.

When answering this question, discuss specific examples of learning programs you've designed, emphasizing how they aligned with business goals and delivered measurable impact. Highlight your process for assessing learning needs and your approach to collaborating with stakeholders.

Focus on mentioning key performance indicators (KPIs) that you track, such as learner engagement rates, knowledge retention, and business impact metrics. Discuss how you collect feedback to continuously improve programs based on learner and stakeholder insights.

Talk about various engagement strategies you've implemented in the past, such as interactive training sessions, gamification, or integrating real-life case studies. Emphasize your understanding of adult learning principles to guide your approach.

Share examples of how you've recognized and addressed resistance, whether through transparent communication, involving key stakeholders in the process, or demonstrating the value and benefits of participating in training.

Provide details about a specific project, including the objectives, challenges faced, and the outcomes achieved. Highlight your role in navigating those challenges and how your actions contributed to the project’s success.

Mention the resources you utilize to stay informed, such as industry publications, webinars, and professional networks. Emphasize your commitment to continuous learning and adapting new strategies that enhance your programs.

Discuss the methods you've used to deliver training in remote or hybrid environments, including tools and platforms. Share your understanding of the unique challenges in these settings and how you’ve adapted content to ensure effectiveness.

Share a specific instance where you worked with cross-functional teams. Focus on how you identified mutual goals, facilitated communication, and combined efforts to achieve the desired learning outcome.

Discuss elements such as open communication, continuous feedback, leadership support, and learner empowerment. Relate each element to how it can benefit an organization like Doctolib in fostering a positive and productive learning environment.

Explain your approach to designing inclusive learning experiences that consider varying backgrounds, skills, and learning preferences. Emphasize the importance of cultural competency in your program design process.