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Job details

Assistant Manager(03326) -162 main st

Job Description

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

Navigational skills to read a map, locate addresses within designated delivery area.

Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

Depth perception.

Ability to differentiate between hot and cold surfaces.

Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing walking and climbing duties.

Pushing

To move trays which are placed on dollies.

Additional Information

Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.

Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.

Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$40000 / YEARLY (est.)
min
max
$30000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(03326) -162 main st, Domino's

Join us as the Assistant Manager at our bustling location in Brewster Hill, New York! At our company, you're stepping into a world where every shift is an opportunity to lead and inspire. As an Assistant Manager, you'll be responsible for everything from maintaining cost controls and managing inventory to building lasting relationships with our customers. You'll set the example by rigorously following company policies and procedures while ensuring your team does the same. Your day-to-day will involve staffing, overseeing paperwork, monitoring cash control, managing food quality, and driving profitability. You'll play a hands-on role in preparing products, stocking ingredients, and even receiving orders. Your engaging personality will shine through as you communicate with customers and work closely with co-workers to tackle challenges. With an emphasis on customer service and teamwork, you'll ensure that our store maintains its clean and inviting atmosphere. While the work can be demanding—think handling deliveries, navigating various terrains, and managing a fast-paced environment—you'll thrive alongside a dedicated team. Plus, you’ll boast skills in multitasking effectively and problem-solving on the go. If you love the smell of freshly baked pizzas wafting through the air and you're looking to step into a role where no two days are the same, this may be the perfect opportunity for you. Apply today to lead with us and contribute to our team's success!

Frequently Asked Questions (FAQs) for Assistant Manager(03326) -162 main st Role at Domino's
What are the key responsibilities of an Assistant Manager at our Brewster Hill location?

As an Assistant Manager at our Brewster Hill, New York location, you're responsible for overseeing all operations during your shift, including cost and inventory control, cash management, and customer relations. You'll ensure compliance with company policies while motivating your team to provide outstanding service and maintain store cleanliness.

Join Rise to see the full answer
What qualifications do I need to become an Assistant Manager at this company?

To become an Assistant Manager in Brewster Hill, you'll need strong leadership skills and a background in food service or retail management. Excellent communication and organizational skills are essential along with the ability to handle cash accurately. Experience in cost control and food management will also be beneficial in this role.

Join Rise to see the full answer
What skills are essential for the Assistant Manager role in Brewster Hill?

Essential skills for the Assistant Manager position at our Brewster Hill location include exemplary customer service, multitasking abilities, and effective communication skills. You'll also require basic math skills to manage cash and inventory, along with motor coordination for tasks that require precision such as preparing food items.

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What does a typical day look like for an Assistant Manager at this company?

A typical day for an Assistant Manager at our Brewster Hill location involves supervising staff, managing inventory, taking customer orders, and ensuring food quality and safety standards are met. You'll also handle cash control,Train new team members, and engage with customers to enhance their experience while troubleshooting any operational issues that arise.

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What work conditions should I expect as an Assistant Manager in Brewster Hill?

As an Assistant Manager in Brewster Hill, you can expect to work in varying temperatures, from cool storage areas to hot cooking zones. You’ll also be required to stand for long periods, perform some manual lifting, and work in a collaborative environment while managing fast-paced service during peak hours.

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Common Interview Questions for Assistant Manager(03326) -162 main st
How do you handle difficult customers as an Assistant Manager?

When managing difficult customers, always remain calm and listen actively to their concerns. Acknowledge their issue, apologize if necessary, and try to offer a constructive solution. It's key to demonstrate empathy while maintaining company policies in Brewster Hill.

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Can you describe a time when you improved a process in your workplace?

Reflect on a situation where you identified inefficiencies. Detail how you assessed the issue, implemented changes, and the positive results that followed. This showcases your initiative and problem-solving skills as an Assistant Manager.

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What strategies do you use to motivate your team?

As an Assistant Manager, motivating your team is critical. Use positive reinforcement to recognize accomplishments, set clear goals, and foster open communication. Encouraging teamwork and providing regular feedback helps to build a motivated work environment.

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How do you prioritize tasks during a busy shift?

In a busy environment, prioritization comes down to urgency and impact. As an Assistant Manager, begin with customer-facing tasks to ensure service remains uninterrupted, then tackle backend duties like inventory management or paperwork as time allows.

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What do you consider the most important aspect of customer service?

The most vital aspect of customer service is ensuring satisfaction. As an Assistant Manager, being approachable, knowledgeable, and responsive to customer needs fosters loyalty and enhances the overall experience at our Brewster Hill location.

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How do you ensure your team follows company policies?

To ensure adherence to company policies, it’s important to lead by example, regularly train your team, and conduct performance reviews. Create an environment where team members feel comfortable asking questions about policies and seek clarification if needed.

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How do you manage inventory effectively?

Effective inventory management requires consistent tracking and efficient communication with your team. Implement systems for real-time updates, conduct regular audits, and ensure everyone on the team understands the importance of proper stock levels.

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How would you deal with a staffing shortage on your shift?

In the event of a staffing shortage, stay calm and assess the situation. Reallocate tasks based on team strengths, consider asking for volunteers to cover shifts, and make sure customers still receive quality service without compromising on standards.

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What experience do you have with cash handling?

Discuss your relevant experience with cash management, such as balancing cash registers, processing transactions, and adhering to cash control policies. Highlight your accuracy and attention to detail in this crucial area of an Assistant Manager's role.

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Can you give an example of how you handled a conflict between team members?

Provide a specific scenario where you mediated a conflict by facilitating a dialogue between the parties involved. Explain how you helped them understand each other's perspectives and arrive at a mutually agreeable resolution, showcasing your leadership skills.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

5371 jobs
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SENIORITY LEVEL REQUIREMENT
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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