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Customer Service Rep(01871) - 1100 East Main Street

Job Description

ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

Additional Information

All your information will be kept confidential according to EEO guidelines.

Domino's Glassdoor Company Review
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CEO of Domino's
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Russell Weiner
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Average salary estimate

$30000 / YEARLY (est.)
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$25000K
$35000K

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What You Should Know About Customer Service Rep(01871) - 1100 East Main Street, Domino's

If you're looking for an exciting opportunity to join the fun and dynamic world of Domino's Pizza, then the role of Customer Service Representative at our 1100 East Main Street location in Mandan, ND, might just be the perfect fit for you! We want upbeat and enthusiastic individuals who have a passion for serving customers and spreading smiles. Here at Domino's, we know how to work hard while keeping a lively atmosphere. Whether you're looking for a part-time gig to roll in some extra cash or a full-time role that jives with your school schedule, we’re here to offer flexible shifts that fit your lifestyle. Working as a Customer Service Rep, you will be the face of Domino's, taking orders, making recommendations, and ensuring every customer leaves happy. With our rapid growth, there are endless possibilities for advancement. Many of our team members have risen from entry-level positions to management and even franchise ownership! Plus, you’ll get to be a part of a diverse team that celebrates unique talents and backgrounds. We value our team members and are committed to creating an inclusive environment where everyone can reach their highest potential. At Domino's, it’s not just about making pizza; it’s about building great connections and having a great time doing it! So if you're ready to step into a role where you can make a difference and thrive in a collaborative environment, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Customer Service Rep(01871) - 1100 East Main Street Role at Domino's
What are the main responsibilities of a Customer Service Rep at Domino's Pizza in Mandan, ND?

As a Customer Service Representative at Domino's Pizza in Mandan, ND, your main responsibilities will include taking customer orders, addressing inquiries or concerns, and ensuring that each order is processed smoothly and efficiently. You'll also have the opportunity to interact with customers to enhance their dining experience and handle any issues that may arise, all while working in a supportive team environment.

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What qualifications do I need to become a Customer Service Rep at Domino's Pizza?

To qualify for the Customer Service Rep position at Domino's Pizza, you should have a friendly disposition, good communication skills, and the ability to work in a fast-paced environment. While prior experience in customer service is a plus, it is not mandatory. We are more interested in your passion for serving customers and your positive attitude!

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Are there opportunities for advancement when working as a Customer Service Rep at Domino's Pizza?

Absolutely! Many team members at Domino's Pizza start as Customer Service Reps and advance to management roles or even franchise ownership. The growth opportunities are vast, and we encourage and support our employees in pursuing their career goals within the company.

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What is the work schedule like for a Customer Service Rep at Domino's Pizza?

The work schedule for a Customer Service Rep at Domino's Pizza is quite flexible. We offer part-time and full-time positions, allowing you to choose shifts that best fit your lifestyle, whether that includes school, other jobs, or personal commitments. Our goal is to create a schedule that works for you!

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What is the work culture like at Domino's Pizza in Mandan, ND?

The work culture at Domino's Pizza is vibrant, fun, and community-oriented. We prioritize teamwork and celebrate diversity among our employees, creating an inclusive atmosphere where everyone can thrive. Our employees take pride in their work, and the positive energy is palpable!

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Common Interview Questions for Customer Service Rep(01871) - 1100 East Main Street
What do you think is the most important skill for a Customer Service Rep at Domino's Pizza?

The most important skill for a Customer Service Rep at Domino's Pizza is effective communication. You need to be able to clearly take orders, understand customer needs, and resolve issues swiftly. Highlight your past experiences where you've successfully communicated and delivered excellent service.

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How would you handle a difficult customer at Domino's Pizza?

To handle a difficult customer effectively, it’s essential to remain calm and composed. Listen actively to their concerns, express empathy, and offer solutions to resolve their issues. Demonstrating patience and professionalism can turn a potentially negative experience into a positive one.

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Can you give an example of a time when you went above and beyond for a customer?

Certainly! When asked this question in an interview for the Customer Service Rep position at Domino's Pizza, share a specific incident where you provided exceptional service. This could include staying late to help a stranded customer or handling a complex order with care.

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What do you enjoy most about working in customer service?

When answering this question, express your passion for helping others and creating memorable experiences. As a Customer Service Rep at Domino's Pizza, you’ll have the chance to bring a smile to customers' faces, which can be incredibly rewarding.

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Why do you want to work at Domino's Pizza?

It's a great opportunity to discuss the company’s values, culture, and growth potential. Emphasize your enthusiasm for the fast-paced environment and how you align with Domino's mission to provide exceptional service.

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How do you manage stress during busy periods at work?

Managing stress effectively is crucial. You can explain strategies like staying organized, prioritizing tasks, and communicating openly with your team during peak times, which will ensure service remains efficient.

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What are your availability and preferred work hours?

Be honest about your availability. If you have a flexible schedule, mention that, as it reflects your willingness to contribute to the team during busy periods and your commitment to the role as a Customer Service Rep at Domino's Pizza.

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Describe a time when you worked successfully as part of a team.

Share a specific experience highlighting teamwork. Discuss how collaboration led to achieving a common goal, be it a successful event, project completion, or enhanced customer satisfaction.

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How do you keep yourself motivated during repetitive tasks?

Discuss strategies that help maintain motivation, such as setting personal goals, rewarding yourself for completing tasks, or focusing on the customers you're serving, which helps maintain a positive outlook.

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What do you think makes excellent customer service?

Excellent customer service is characterized by understanding customer needs, prompt response, personalized interactions, and going the extra mile to ensure satisfaction. Providing real examples from your experience will demonstrate your understanding of this concept in practice.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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March 16, 2025

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