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Customer Service Rep(08142) - 16486 Bolsa Chica St - job 1 of 2

Job Description

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility daily.

CSR  responsibilities are:

Taking customer orders and up selling. Dealing with customers concerns. Greeting customers within 10 seconds. Cash handling. Keeping the customer area clean. You will be making Domino's high quality pizzas. Food and portion control. Hygiene and food safety. Food preparation. And general cleaning duties.

 

Qualifications

No experience needed.  We will train you!!

Additional Information

All your information will be kept confidential according to EEO guidelines.

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What You Should Know About Customer Service Rep(08142) - 16486 Bolsa Chica St, Domino's

If you're on the lookout for a fun and dynamic workplace, then the Customer Service Rep position at Domino's on Bolsa Chica St in Huntington Beach, California, might be the perfect fit for you! This role isn't just about taking orders; it's about crafting a memorable customer experience. Picture yourself greeting customers with a warm smile within the first 10 seconds of their arrival and ensuring they get exactly what they want with an irresistible upsell or two. You'll be operating various equipment, stocking fresh ingredients, and preparing our iconic pizzas with a focus on quality and hygiene. But that's not all! As a vital part of our team, you'll also handle cash transactions, keep our customer area sparkling clean, and assist with inventory management. Plus, there’s no need to fret if you lack experience; we’ll provide you with all the training you need to succeed. Whether you're interested in pizza making, customer service, or simply looking for a friendly team environment, at Domino's, you get to do it all. Join us in creating delicious moments and making our valued customers happy every day!

Frequently Asked Questions (FAQs) for Customer Service Rep(08142) - 16486 Bolsa Chica St Role at Domino's
What duties does a Customer Service Rep at Domino's on Bolsa Chica St perform?

As a Customer Service Rep at Domino's Bolsa Chica St, you'll handle a range of responsibilities including taking customer orders, upselling products, and addressing any customer concerns. Your duties also encompass greeting customers promptly, operating equipment, and maintaining a clean and inviting customer area. Additionally, you'll be involved in food preparation, cash handling, and keeping track of inventory.

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What qualifications do I need to become a Customer Service Rep at Domino's Bolsa Chica St?

You don’t need any prior experience to apply for the Customer Service Rep position at Domino's Bolsa Chica St! We believe in providing on-the-job training to help you gain the skills necessary for success. All you need is a positive attitude and the willingness to learn!

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Is prior food service experience necessary for the Customer Service Rep role at Domino's Bolsa Chica St?

No prior food service experience is required to become a Customer Service Rep at Domino's Bolsa Chica St. We are eager to train enthusiastic individuals who are ready to learn about food safety, preparation, and customer service, ensuring that every new team member is comfortable and confident in their role.

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What is the work environment like for a Customer Service Rep at Domino's Bolsa Chica St?

The work environment for a Customer Service Rep at Domino's Bolsa Chica St is dynamic and fast-paced. You’ll be part of a supportive team that thrives on delivering great service while having fun. It’s a lively place where collaboration and communication are key to creating delicious pizzas and satisfied customers.

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How can I advance my career as a Customer Service Rep at Domino's Bolsa Chica St?

Advancing your career as a Customer Service Rep at Domino's Bolsa Chica St starts with excelling in your current role. Demonstrating strong customer service skills, a solid work ethic, and a can-do attitude can lead to opportunities for promotions to shift leader or management positions within the store.

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Common Interview Questions for Customer Service Rep(08142) - 16486 Bolsa Chica St
What makes you a good fit for the Customer Service Rep position at Domino's?

Highlight your enthusiasm for customer service and your ability to keep a positive attitude, even during busy times. Share any past experiences, even unrelated ones, that demonstrate your communication skills and ability to work in a team.

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How would you handle a difficult customer situation?

Explain your approach to dealing with conflict, such as remaining calm, listening actively, and finding a resolution. Emphasize your commitment to ensuring customer satisfaction.

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Can you explain why food safety is important in the Customer Service Rep role?

Discuss the importance of food safety in maintaining quality and customer trust. Mention how adhering to hygiene practices prevents foodborne illnesses and enhances the overall dining experience.

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What strategies would you use to upsell products?

Share specific techniques such as making recommendations based on popular items, suggesting pairings with current orders, or offering limited-time promotions that encourage customers to try something new.

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How do you prioritize tasks during a busy shift?

Discuss your ability to stay organized and focused. Mention strategies like breaking down tasks into manageable steps and being adaptable to shifting priorities as needed during peak times.

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What would you do if you made a mistake with a customer order?

Emphasize the importance of honesty and accountability. Explain that you would communicate with the customer to resolve the issue quickly and ensure their satisfaction, showing your commitment to great service.

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How would you ensure a positive customer experience?

Talk about the importance of welcoming customers warmly, being attentive to their needs, and going the extra mile to exceed their expectations. Consider mentioning your passion for ensuring every customer leaves with a smile.

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Can you describe your experience with cash handling?

Even if you lack direct experience, discuss any relevant situations where you've managed transactions, handled money responsibly, or maintained accurate records. Be sure to express your willingness to learn and adapt.

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Why do you want to work at Domino's?

Share your enthusiasm for the brand, its community involvement, and your love for pizza! Highlight your interest in working for a company that values teamwork and customer satisfaction.

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How would you contribute to a clean and efficient work environment?

Discuss your commitment to cleanliness and organization. Emphasize that maintaining a tidy workspace is essential for both safety and productivity, and you would actively participate in daily cleaning routines.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 4, 2025

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