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Domino's Assistant Manager (04101)

Company Description

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Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what’s possible at Domino’s. We are a company built on innovative solutions and a belief that we are never done getting better, we embrace change and the potential it unlocks for everyone. We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive, and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.

Extra cash? New skills? More opportunity? Find what you're after at Domino's - where you'll have fun while making and delivering great food. One of the greatest things about working in a Domino’s is that it can fit your goals for work and life. Flexible schedules, extra cash and convenient locations. That’s all available. But there’s even more for the taking. Many of our corporate and franchise store team members have made the leap from entry-level to business owners. Others have pursued leadership opportunities throughout the brand. For those with their sights set on becoming managers, a store role can offer the chance to hone their skills in customer service, inventory management and people development. Find your full potential with Domino's!

Job Description

Job Description:
You’re the boss, the big cheese, top dog. You’re a natural born leader, so maybe it's time you moved up. You want to be the head honcho? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills – sound judgment, empathy, people management insight and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!

Duties & Responsibilities:
Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:
 

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  • Operate, clean, and maintain all store facility and equipment.
  • Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
    Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

 

    Qualifications

    Physical Requirements: (including, but not limited to the following):
    Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

    • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
    • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
    • You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
    • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

    Additional Requirements:

    • Must be 18 years of age and have a valid driver's license
    • Must have access to an insured vehicle which can be used for delivery
    • Must pass a Criminal Background Check

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Domino's Glassdoor Company Review
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    CEO of Domino's
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    Russell Weiner
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    Average salary estimate

    $35000 / YEARLY (est.)
    min
    max
    $30000K
    $40000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Domino's Assistant Manager (04101), Domino's

    Join the fun and dynamic team at Domino's as an Assistant Manager in Oakwood, Georgia! If you're a born leader ready to roll up your sleeves and make a difference, this role is perfect for you. As an Assistant Manager, you’ll be at the forefront of our commitment to service and quality, guiding your team to deliver outstanding pizzas while creating a great work environment. Your key responsibilities will include overseeing team operations during shifts, managing inventory, ensuring cash control, and keeping customer relations top-notch. With flexible scheduling and a culture that values diversity, you can grow your career while enjoying a balance between work and life. At Domino's, you're not just another employee; you're part of a community that thrives on teamwork, innovation, and inclusivity. You'll have the opportunity to hone your skills in customer service, food management, and staff development. Remember, being the boss isn’t just about authority; it’s about setting a great example and helping your team reach their full potential. So, if you're ready to lead, have fun, and build an incredible career in one of the world's most recognized pizza brands, we can't wait to receive your application!

    Frequently Asked Questions (FAQs) for Domino's Assistant Manager (04101) Role at Domino's
    What are the primary responsibilities of the Assistant Manager at Domino's?

    The primary responsibilities of the Assistant Manager at Domino's include overseeing the store's operations during shifts, managing team performance, ensuring customer satisfaction, monitoring inventory and cash controls, and maintaining high standards of food quality and cleanliness. You will serve as a role model for your team, guiding them towards achieving sales goals while ensuring a positive work environment.

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    What qualifications are required to become an Assistant Manager at Domino's?

    To become an Assistant Manager at Domino's, you must be at least 18 years old, possess a valid driver's license, and have access to an insured vehicle for deliveries. It's important to have strong communication and leadership skills, as well as the ability to multitask efficiently under pressure. A background in customer service is beneficial, along with experience in managing or leading a team.

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    What career growth opportunities exist for an Assistant Manager at Domino's?

    At Domino's, the role of Assistant Manager serves as a gateway to numerous career advancement opportunities. Many employees have transitioned to higher-level management positions within the company or have even become franchise owners. By honing your leadership, customer service, and operational skills in this role, you will be well-equipped to take your career to the next level within the Domino's brand.

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    What is the work environment like for an Assistant Manager at Domino's?

    The work environment for an Assistant Manager at Domino's is dynamic, fast-paced, and team-oriented. You'll work closely with a diverse group of individuals, fostering a culture of inclusivity where everyone's contributions are valued. The flexibility of the scheduling allows team members to balance their work and personal lives while also creating a fun atmosphere that makes every day enjoyable.

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    How does Domino's support its Assistant Managers in their roles?

    Domino's supports its Assistant Managers through training programs, ongoing mentorship, and resources to enhance leadership skills. You will receive guidance on best practices for managing operations effectively, while also having access to tools that help you meet the challenges of the role. The company values its employees and encourages professional development within the organization.

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    Common Interview Questions for Domino's Assistant Manager (04101)
    How would you manage a team under high-pressure situations?

    In high-pressure situations, I would focus on clear communication and delegating tasks based on team strengths. Maintaining a calm demeanor is essential, ensuring that team members feel supported while addressing customer needs efficiently. I would encourage teamwork to foster a collaborative atmosphere that allows us to handle the pressure effectively.

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    Can you give an example of a time when you resolved a customer complaint?

    Absolutely! In a previous role, I encountered a dissatisfied customer who received the wrong order. I listened attentively to their concerns, apologized for the mix-up, and quickly offered to replace their order with their choice for free. The quick resolution not only satisfied the customer but also turned a negative experience into a positive one, strengthening our relationship.

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    What strategies would you implement to increase sales at the store?

    I would analyze current sales data to identify peak times and popular items. Implementing promotions, engaging with the community through marketing efforts, and enhancing customer service to ensure repeat business would be crucial. I would also encourage staff to upsell products to increase average order value.

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    How do you prioritize tasks during a busy shift?

    Prioritizing tasks requires assessing the immediate needs of the store. I would focus on customer orders as the highest priority, ensuring quick service. Concurrently, I would delegate team members to maintain cleanliness and stock levels, facilitating a smooth workflow throughout the shift.

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    Describe a time you successfully led a team.

    In my previous position, I led a team during a particularly busy holiday season. I organized pre-shift meetings to set clear expectations and foster team spirit. By actively encouraging communication and celebrating small victories, morale remained high, leading to increased productivity and customer satisfaction.

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    What does excellent customer service look like to you?

    Excellent customer service is characterized by timely and friendly interactions. It involves actively listening to customers, responding to queries with enthusiasm, and going above and beyond to exceed expectations. Creating a welcoming atmosphere ensures customer loyalty and positive word-of-mouth recommendations.

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    How would you approach training new employees?

    Training new employees should be structured yet adaptable. I would begin with an introduction to the company culture and policies, followed by hands-on training for their specific role. Continuous feedback and encouragement throughout their training period would be essential for their comfort and confidence.

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    What motivates you to lead a team?

    I am motivated by the opportunity to inspire and develop others. Witnessing team members grow, succeed, and reach their full potential is incredibly rewarding. I believe in fostering an environment where everyone feels valued and excited about contributing to our goals.

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    How do you handle conflicts among team members?

    I believe it is important to address conflicts quickly and fairly. I would facilitate a private conversation with the involved parties to listen to each perspective, encouraging open communication. Together, we would work towards finding a resolution that maintains team harmony and mutual respect.

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    Why do you want to work as an Assistant Manager at Domino's?

    I am excited about the opportunity to work as an Assistant Manager at Domino's because of the company’s strong commitment to employee growth and development. I admire the culture of teamwork and inclusivity, and I am eager to contribute my leadership skills to enhance operations and customer satisfaction while being part of such a well-known brand.

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    At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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    DATE POSTED
    April 5, 2025

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