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Housekeeper

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find five world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, The Sandbox, The Lido, and Sedge Valley.  Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Inspired by the heathland golf courses of London, Sand Valley showcases golf as it was meant to be, much like the other Dream Golf properties, Bandon Dunes and Rodeo Dunes.

 

Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.

 

The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.


Position Summary:
  • As a Housekeeper, you'll play a vital role in maintaining the pristine condition of our guest rooms and ensuring a delightful stay for our visitors. From restocking supplies to cleaning and sanitizing, your dedication to cleanliness and exceptional service will contribute to our guests' unforgettable experiences.


Essential Duties & Responsibilities:
  • Clean all guestrooms and or residences.
  • Stocks room attendant’s cart, hand caddy and storage rooms.
  • Strips and remakes beds with fresh linen.
  • Empties wastebaskets and ashtrays.
  • Wipes all window sills, walls and light switches.
  • Vacuums rooms and hallways.
  • Dusts all furniture and fixtures.
  • Checks lamps for burned out light bulbs.
  • Checks drapes for missing hooks.
  • Wipes mirrors and windows.
  • Checks heating/air conditioning unit for proper operation.
  • Changes mattress pads and blankets if needed.
  • Restocks all stationary.
  • Cleans and sanitizes bathroom including toilets, tiles, tub, shower walls and curtains, sink and fixtures.
  • Sweep and mop floors.
  • Cleans walls, baseboards and floor.
  • Restocks towels, wash cloths, soap, glasses and other supplies and amenities.
  • Reports when guestrooms are clean and ready for use.
  • Washes, dries and folds laundry.
  • Perform other duties as appropriate.


Qualifications:
  • High School Diploma or equivalent preferred.
  • Previous experience in a hotel-related setting is advantageous.
  • Strong interpersonal communication skills.
  • Ability to analyze and solve problems, and multitask under pressure with minimal supervision.
  • Positive attitude, professional demeanor, and a well-groomed appearance in all situations.
  • Ability to work flexible hours as required, including weekends, until the end of October.
  • Applicants must successfully pass a background check and drug screen as a condition of employment.


Physical Requirements:
  • Proficient in reading and writing English.
  • Effective verbal communication with staff members and customers.
  • Capability to understand and follow oral and written instructions.
  • Ability to retrieve, read, and interpret information from technical sources.
  • Stamina to stand, sit, walk, push, pull, lift, grasp, bend, and kneel for up to 5 hours.
  • Lift up to 50 lbs with assistance, occasionally lift 30 lbs, frequently lift 20 lbs, and constantly lift 10 lbs.


Equipment Used:
  • Our housekeepers use a variety of equipment, including vacuums, hand trucks, laundry bins, linen bags, boxes, and roll-away beds. 


Working Conditions:
  • Your work hours may vary; most housekeeping shifts are 8am-5pm, encompassing weekends with 2 weekdays off. While primarily indoors, you will travel outside from room to room. Exposure to inclement weather, potentially hazardous chemicals, solvents, pesticides, herbicides, fertilizers, misdirected golf balls, and sharp and rapid equipment movement is common. Safety compliance is essential to prevent injuries from environmental conditions and equipment hazards.


Perks:
  • Golf Privileges
  • Restaurant Discounts
  • Retail Discounts
  • Uniform Allowance
  • Employee Meal Program
  • Employee Assistance Program - Canopy


Classification:
  • Full-Time Seasonal, Hourly, Non-Exempt


$15 - $15 an hour
+ tips

Sand Valley LLC is an Equal Opportunity Employer

Average salary estimate

$31200 / YEARLY (est.)
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$31200K
$31200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Housekeeper, Dream Golf

Join the Sand Valley team as a Housekeeper and be part of a breathtaking golf resort community in Nekoosa, WI, nestled among stunning 12,000 acres of ancient sand dunes. Here at Sand Valley, we’re all about creating unforgettable experiences, and your role is crucial in maintaining the immaculate condition of our guest rooms so that each visitor enjoys a delightful stay. As a Housekeeper, you’ll engage in a variety of tasks such as cleaning and sanitizing rooms, restocking supplies, changing linens, and ensuring every corner shines! Your dedication to cleanliness not only upholds our high standards but also enriches our guests’ experiences amidst the raw beauty of Wisconsin's outdoors. Bring your enthusiasm and positive attitude as you dust furniture, check for burnt-out light bulbs, and even wash, dry, and fold laundry—every detail counts! At Sand Valley, our work culture emphasizes authenticity, collaborative spirit, and an unwavering commitment to hospitality. With flexible hours including weekends, you’ll find your place among fellow outdoor enthusiasts while enjoying perks like golf privileges and employee discounts. If you’re ready to contribute your skills to a vibrant team in one of the best golf resort locations, we invite you to apply for this rewarding opportunity!

Frequently Asked Questions (FAQs) for Housekeeper Role at Dream Golf
What are the responsibilities of a Housekeeper at Sand Valley?

As a Housekeeper at Sand Valley, your key responsibilities include cleaning all guest rooms and residences, restocking supplies, changing linens, and maintaining the overall cleanliness of the resort. You'll also manage various tasks such as vacuuming, wiping surfaces, cleaning bathrooms, and ensuring that rooms are ready for guests. Each duty you perform helps contribute to the transformative experiences we aim to provide our visitors.

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What qualifications do I need to become a Housekeeper at Sand Valley?

To qualify for the Housekeeper position at Sand Valley, a high school diploma or equivalent is preferred along with previous experience in a hotel-related setting. Strong communication skills, the ability to multitask, and a positive demeanor are essential traits. Additionally, candidates must be able to pass a background check and drug screening as part of the employment process.

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What benefits do Housekeepers receive at Sand Valley?

At Sand Valley, Housekeepers enjoy a range of benefits including golf privileges at our stunning courses, discounts at our restaurants and retail outlets, and a uniform allowance. We also offer an employee meal program along with access to our Employee Assistance Program to support well-being both at work and home.

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What is the work schedule for Housekeepers at Sand Valley?

Housekeeping shifts at Sand Valley generally run from 8am to 5pm, with requirements to work weekends and have two weekdays off. As a Housekeeper, you may need to be flexible with your hours, especially during the busy seasons, but this flexibility often leads to a rewarding level of camaraderie with your team and guests alike.

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Are there opportunities for growth as a Housekeeper at Sand Valley?

Yes! Sand Valley values its employees and encourages career growth. As a Housekeeper, you can develop your skills in hospitality and possibly advance to supervisory roles or explore other positions within our resort. We believe in nurturing talent and promoting from within as a vital part of our culture.

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Common Interview Questions for Housekeeper
Can you describe your previous housekeeping experience?

When responding to this question, emphasize your relevant experience, including specific tasks you've performed, any systems you've used for maintaining cleanliness, and how you've prioritized guest satisfaction in your work. Showcase your attention to detail and willingness to go above and beyond.

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How do you handle stress while performing housekeeping duties?

It's essential to remain calm under pressure, especially during busy periods. Share your strategies for managing stress, whether it's taking a brief moment to regroup, using time management skills, or communicating effectively with your team to ensure that expectations are clear and manageable.

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What steps do you take to ensure cleanliness and hygiene?

Highlight your knowledge of sanitation practices and detail the specific cleaning protocols you follow. Explain how you maintain high standards, whether it’s through regular checks, proper use of cleaning chemicals, or ensuring that supplies are well-stocked and organized.

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How do you prioritize tasks on a busy day?

When answering, describe your approach to prioritizing cleaning tasks based on factors like guest check-out times, special requests, or any high-traffic areas that require extra attention. Mention the importance of effective communication with colleagues to manage workload efficiently.

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How do you assess if a room is ready for guests?

Discuss the specific checklist or routine you follow to evaluate a room’s readiness, including inspecting for cleanliness, checking that all amenities are restocked, and ensuring that all equipment is in good working order. Emphasize your attention to detail and commitment to guest satisfaction.

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What motivates you in a housekeeping role?

Share your passion for hospitality and how you take pride in providing guests with a pleasant and clean environment. You might want to mention the satisfaction you get from seeing the transformations you create in a guest’s room.

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How would you handle a situation where a guest is unhappy with the cleanliness of their room?

Demonstrate your problem-solving skills by outlining the steps you would take, such as promptly addressing the concern, apologizing to the guest, and taking action to rectify the situation, all while maintaining professionalism and a positive demeanor.

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How do you maintain your own organization while performing multiple tasks?

Discuss the systems or strategies you’ve implemented in the past that help you stay organized, such as using lists, planning your cleaning route to minimize backtracking, or effectively managing your cleaning cart and supplies to enhance your workflow.

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Can you give an example of a time you went above and beyond for a guest?

Share a specific example where you took extra steps to enhance a guest's experience, whether through personalized touches or quick resolutions to issues. Highlight the outcome and the positive impact it had on the guest's stay.

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What are your thoughts on teamwork in a housekeeping environment?

Emphasize the importance of teamwork in achieving high standards of service. Talk about how you believe collaboration and communication are vital components of managing workload efficiently and ensuring a seamless experience for guests.

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Full-time, on-site
DATE POSTED
January 2, 2025

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