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Account Director

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As an Account Director, you are primarily responsible for maintaining the relationship with a fixed group of clients. Moving beyond responsiveness, you anticipate client needs and constantly seek to find creative solutions. You are passionate about helping customers, you have a competitive and challenger mindset, love working in a high-energy team and have experience selling to customers in the market research, media or marketing industry.

WHAT DO WE OFFER?

A fast-growing, ambitious organization that operates in perhaps the most interesting market of the moment: Data;
An inspiring, international working environment with many opportunities to learn and grow;
A fantastic, young and sociable team that lives by the motto 'work hard, play hard.

RESPONSIBILITIES

You meet or exceed sales targets for the accounts for which you are responsible;
You ensure proactive communication with customers, are a professional conversational partner and ensure timely delivery of quotations;
You call, e-mail or visit your customers to determine their needs, to follow up on your outstanding proposals or to present new products. You also make contacts with new connections in order to further expand Dynata's network;
You make sure that customers are happy with Dynata and want to work with us. You work together in a team with other Account Directors and Project Managers. Together you take care of customer satisfaction;
Together with the regional Sales Director you are responsible for developing account plans to serve and grow your customers and cross-sell the entire Dynata Product Suite;
Maintain strong presence in the industry through active membership and function attendance for industry professional organizations. Represent the Company at activities and functions. Stay abreast of industry news and trends. Communicate critical developments to sales and organizational stakeholders.

Skills & Attributes:

A positive and can-do mindset; an eye for detail and a winner’s mentality;
Proven success in managing customers and in exceeding sales quotas;
Strong communication skils, both verbally and in writing; Able to take cultural differences into account; Good listener;
A strong customer focus, for both internal and external contacts;
Ability to work in a structured and efficient way in order to meet deadlines; and to work independently as well as enjoy working in a team. Always willing to go the extra mile;
Demonstrated leadership capabilities, including people development/coaching, objective setting and measurement skills;
Fluent communication skills in English;
Expert Proficiency in Microsoft Outlook, Excel, PowerPoint and experience working with CRM.

Experience & Education:

3+ years of Sales account management experience with demonstrated success in growing and managing accounts;
Experience with large account sales and managing complex sales in large organizations;
Bachelor's degree in related field or equivalent work experience.

Dynata is the world’s largest first-party data and insights platform. With a reach that encompasses 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization. Dynata serves nearly 6,000 market research, media and advertising agencies, publishers, consulting and investment firms and corporate customers in North America, South America, Europe, and Asia-Pacific. Learn more at www.dynata.com.

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data.

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Average salary estimate

$65000 / YEARLY (est.)

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$50000K

$80000K

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What You Should Know About Account Director, Dynata

As an Account Director at Dynata in Milan, you'll be the vital link between our company and our client base, ensuring that we not only meet but exceed their expectations. Your day-to-day will involve nurturing relationships with a dedicated group of clients, where your keen sense of their needs will drive you to develop innovative solutions that truly resonate. You’ll find yourself in an energetic and fast-paced environment, surrounded by a young and dynamic team that thrives on collaboration, creativity, and the motto ‘work hard, play hard’. With a focus on achieving sales targets, proactive communication, and understanding customer needs, your role will be pivotal. You’ll be reaching out to clients via calls, emails, or in-person visits, presenting our vast array of data-driven solutions and following up on proposals to ensure satisfaction. Your proactive spirit goes beyond just managing existing accounts; you'll also identify opportunities to expand our network and help shape account plans alongside our regional Sales Director. With over 3 years of relevant sales experience and strong communication skills, you will thrive in representing Dynata at industry events and gatherings. Join us in making a difference in the exciting world of data, where you can grow your career and help clients achieve their goals. If you're ready to bring your expertise to a leading company in the data insights arena, we want to hear from you!

Frequently Asked Questions (FAQs) for Account Director Role at Dynata

What are the key responsibilities of an Account Director at Dynata?

As an Account Director at Dynata, your key responsibilities include managing client relationships, exceeding sales targets, proactive communication with clients, and coordinating closely with team members to ensure customer satisfaction. You'll also develop account plans with the Sales Director and actively participate in industry events to represent the company.