IT Senior Manager - Application Development

Overview

Enterprise Mobility is the world’s largest car rental operator and an industry leader in mobility and technology. We’re one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.

We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 10,000 fully staffed neighborhood and airport offices, including franchisee branches, in over 90 countries and territories.

Through this robust global network, we operate a fleet of over 2.3 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position offers the opportunity to work fully remote within the United States (except for Alaska and/or Hawaii). Team members who choose virtual / remote work should have an adequate space to serve as their home office, and must be able to work a schedule within U.S. Central Standard Time core business hours. #LI-REMOTE

Responsibilities

The Rental Billing team within Enterprise Mobility's IT Division has an opportunity for an IT Senior Manager to join the team! The Rental Billing department is responsible for the maintenance and management of the billing, commissions and invoicing software for customers who rent globally from Enterprise Mobility, including the software which transforms rentals from our Franchise Partners into Enterprise. This also includes maintaining and managing interfaces with internal applications to deliver electronic data to external organizations and customers. Solutions include RBGUI, Bill Delivery, Commissions, Franchise Rental Billing, and Invoice Services. This is an exciting time to be part of the Rental Billing team as we are continuing to expand globally!

As part of the Rental Billing team, the IT Senior Manager will lead teams focused on Quality Assurance testing, Test Automation implementation throughout our solutions, and leading our application development team that supports Bill Delivery, Commissions, and Franchise Partners. In this role, you’ll lead dynamic, cross-functional project teams using Agile methodologies. You will be responsible for defining the goals, objectives, processes, and resources to support the overall strategic vision of the area. You will also work closely with senior leadership to assess resource needs for long-term goals and implement policies and procedures that support team efficiency and expertise. In addition, you will be responsible for people management activities including career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance, salary reviews, and annual Gallup Survey Employee Opinion results - in this role you will be responsible for developing and retaining strong performers and preparing them for future responsibilities. You will collaborate with key business stakeholders, IT leaders across EHI, and external teams to deliver secure and reliable solutions that meet business objectives and industry mandates. You will initiate, build, and maintain strong relationships across IT and Corporate areas.

The Senior Manager will participate in standard off-hours leadership on-call rotations, serving as an escalation point for production issues. They will also participate in off-hour monthly releases on a rotation.

To succeed, you should have experience supporting large-scale, global software offerings and enjoy challenging the status quo to deliver enhanced customer value. Strong collaboration and influence skills are essential, as you’ll regularly engage with senior leaders to drive improvements and streamline processes. This is an exciting opportunity for a leader looking to make a significant impact, develop their team, and grow in a fun, fast-paced, team-oriented environment!

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in the United States (does not include Alaska or Hawaii)
• Must be able to work a schedule within U.S. Central Standard Time core business hours.
• 8+ years of relevant IT experience
• 4+ years of experience successfully leading, coaching, and developing technical team members
• 1+ years of experience successfully leading, coaching, and developing people leaders/managers
• Proven ability to lead, mentor and motivate team members to maximize their potential, deliver high quality deliverables and take pride in their work
• Proven transformational leadership capabilities with the ability to establish and maintain solid working relationships across business and IT teams
• Self-starter, with proven success executing complex projects and programs that span multiple applications and areas
• Experience managing projects and situations in a matrixed resource environment
• Proven ability to identify, develop, communicate, and implement standards and procedures that support department objectives
• Must have strong, persuasive and polished communication skills, with the ability to effectively present concepts
• Must be committed to incorporating security into all decisions and daily job responsibilities
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Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
• Experience leading a team in QA testing or test automation is preferred
• Experience leading teams through change preferred
• Experience leading a team in an Agile/Scrum/Kanban environment including using tools such as Jira and Confluence preferred