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Senior Salesforce Business Systems Analyst

Everlaw is seeking a Senior Salesforce Business Systems Analyst to support their newly established Enterprise Technology team. This role is critical for enhancing business processes and supporting company missions.

Skills

  • Salesforce Sales Cloud expertise
  • Analytical and problem-solving skills
  • Experience with declarative development tools
  • Cross-functional collaboration
  • Project management

Responsibilities

  • Own the Quote-to-Cash process.
  • Collaborate with business stakeholders to define and implement system requirements.
  • Manage project plans and deliverables.
  • Implement configurations in Salesforce.
  • Create and maintain relevant documentation.

Education

  • Bachelor's degree in a related field

Benefits

  • 401(k) matching
  • Health, dental, and vision insurance
  • Flexible spending accounts
  • Paid parental leave
  • Generous vacation policy
To read the complete job description, please click on the ‘Apply’ button
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CEO of Everlaw
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AJ Shankar
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Average salary estimate

$190000 / YEARLY (est.)
min
max
$170000K
$210000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Salesforce Business Systems Analyst, Everlaw

Everlaw is on the lookout for a Senior Salesforce Business Systems Analyst (BSA) to become a vital part of our new Enterprise Technology team based in the heart of Oakland, California. This dynamic team is charged with creating a suite of integrated enterprise systems and technologies that will elevate efficiency and streamline business processes. As a Senior Salesforce BSA, you will spearhead our Quote to Cash process, which is one of our top priorities for the next year. Your expertise will be crucial in building a user-friendly and sustainable process that optimizes how we manage sales workflows. You'll collaborate cross-functionally to understand business requirements and translate them into impactful technical solutions. If you possess a strategic mindset, creative problem-solving skills, and a knack for collaboration, this role is tailor-made for you. You'll be diving deep into tools like Salesforce CPQ, Ironclad, and Netsuite, and actively managing project timelines to ensure we hit our ambitious goals. Moreover, we celebrate ongoing learning and professional growth, offering a unique onboarding experience and continuous development opportunities in an environment that values integrity and innovation. Whether you're a seasoned professional or feel you bring unique strengths to the table without ticking every box, we encourage you to reach out and learn more about how you can contribute to Everlaw's mission of promoting justice and illuminating truth.

Frequently Asked Questions (FAQs) for Senior Salesforce Business Systems Analyst Role at Everlaw
What are the main responsibilities of the Senior Salesforce Business Systems Analyst at Everlaw?

The Senior Salesforce Business Systems Analyst at Everlaw will own the Quote to Cash process, driving high-impact initiatives to optimize this critical workflow. Responsibilities include collaborating with business stakeholders to analyze and define business requirements, implementing technical solutions, managing project timelines, and utilizing tools like Salesforce CPQ, Ironclad, and Netsuite.

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What qualifications are needed for the Senior Salesforce Business Systems Analyst position at Everlaw?

Candidates need to have over 8 years of experience with Salesforce Sales Cloud in the SaaS industry and at least 4 years of hands-on experience with Salesforce CPQ. Strong analytical skills, problem-solving abilities, and expertise in declarative development tools like Workflows and Flow Builder are essential to succeed in this position.

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Can I work remotely as a Senior Salesforce Business Systems Analyst at Everlaw?

Yes, the Senior Salesforce Business Systems Analyst position at Everlaw includes a hybrid work schedule. The team works in the office on Mondays, Wednesdays, and Thursdays, with the option to work from home on Tuesdays and Fridays, promoting a work-life balance while still fostering team collaboration.

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What support is provided for professional development for the Senior Salesforce Business Systems Analyst at Everlaw?

Everlaw is committed to the professional growth of its team members, offering an annual learning and development stipend, regular check-ins with managers about career goals, and an engaging onboarding process. This ensures that new team members integrate smoothly and can start contributing effectively right away.

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What is the expected salary range for the Senior Salesforce Business Systems Analyst role at Everlaw?

The expected salary range for the Senior Salesforce Business Systems Analyst at Everlaw is between $170,000.00 and $210,000.00. The final salary will depend on various factors, including the candidate's experience, skills, and the current job market.

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Common Interview Questions for Senior Salesforce Business Systems Analyst
How have your prior experiences prepared you for the Senior Salesforce Business Systems Analyst role?

In answering this question, provide specific examples of past roles that involved Salesforce Sales Cloud or CPQ, highlighting projects where you've improved process efficiencies or solved complex problems. Showcase your analytical skills and your ability to collaborate with cross-functional teams.

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Can you describe a challenging project you led and how you managed it?

Detail a project you've managed that required significant coordination or problem-solving. Explain the steps you took to address challenges, how you collaborated with stakeholders, and the outcomes achieved, especially in contexts relevant to quote-to-cash processes.

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What strategies do you use when analyzing business requirements?

Discuss your approach to gathering and validating business requirements, including techniques such as stakeholder interviews, workshops, and documentation review. Emphasize how you ensure clarity in understanding needs and aligning them with technical solutions.

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How do you stay up-to-date with Salesforce functionalities?

Mention the resources you use to keep current with Salesforce, such as blogs, webinars, community groups, and certifications. Stress the importance of continuous learning in your role as a Senior Salesforce Business Systems Analyst to leverage new features effectively.

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What is your experience with declarative development tools in Salesforce?

Provide examples of how you've used declarative tools like Flow Builder and Approval Processes to create solutions. Highlight your problem-solving mindset and ability to translate complex business processes into user-friendly Salesforce configurations.

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Describe your experience working with cross-functional teams.

Illustrate specific instances where you worked with different departments to achieve project goals. Focus on your communication skills and how you navigated potential conflicts or misunderstandings to keep projects on track.

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What do you consider your greatest achievement in your career so far?

Choose a relevant achievement that showcases your skills as a Salesforce BSA. It could be a successful project implementation or process optimization that had a significant positive impact on the organization and aligns with Everlaw's mission.

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How do you prioritize projects in a fast-paced environment?

Explain your methods for prioritizing tasks and managing time effectively, perhaps through tools like project management software or frameworks like Kanban to ensure key deadlines and deliverables are met in a busy role.

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In what ways do you promote a culture of teamwork?

Discuss how you encourage open communication, support knowledge sharing, and celebrate team successes. Emphasize your belief in collaboration as a cornerstone for achieving organization-wide goals.

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Why do you want to work for Everlaw as a Senior Salesforce Business Systems Analyst?

Talk about your alignment with Everlaw's mission to promote justice and illuminate truth. Highlight your admiration for their culture of passion and integrity, and how you see yourself contributing to their innovative approach to enterprise technology.

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Dedicated to promoting justice, illuminating truth, and being a great place to work. We believe that justice is served by truth, which is why we built a powerful ediscovery platform to help our users uncover it. If you’re looking for a company tha...

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$170,000/yr - $210,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 8, 2025

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