Senior Salesforce Business Systems Analyst

The Senior Salesforce Business Systems Analyst at Everlaw will own the Quote to Cash process, driving high-impact initiatives to optimize this critical workflow. Responsibilities include collaborating with business stakeholders to analyze and define business requirements, implementing technical solutions, managing project timelines, and utilizing tools like Salesforce CPQ, Ironclad, and Netsuite.

Candidates need to have over 8 years of experience with Salesforce Sales Cloud in the SaaS industry and at least 4 years of hands-on experience with Salesforce CPQ. Strong analytical skills, problem-solving abilities, and expertise in declarative development tools like Workflows and Flow Builder are essential to succeed in this position.

Yes, the Senior Salesforce Business Systems Analyst position at Everlaw includes a hybrid work schedule. The team works in the office on Mondays, Wednesdays, and Thursdays, with the option to work from home on Tuesdays and Fridays, promoting a work-life balance while still fostering team collaboration.

Everlaw is committed to the professional growth of its team members, offering an annual learning and development stipend, regular check-ins with managers about career goals, and an engaging onboarding process. This ensures that new team members integrate smoothly and can start contributing effectively right away.

The expected salary range for the Senior Salesforce Business Systems Analyst at Everlaw is between $170,000.00 and $210,000.00. The final salary will depend on various factors, including the candidate's experience, skills, and the current job market.

In answering this question, provide specific examples of past roles that involved Salesforce Sales Cloud or CPQ, highlighting projects where you've improved process efficiencies or solved complex problems. Showcase your analytical skills and your ability to collaborate with cross-functional teams.

Detail a project you've managed that required significant coordination or problem-solving. Explain the steps you took to address challenges, how you collaborated with stakeholders, and the outcomes achieved, especially in contexts relevant to quote-to-cash processes.

Discuss your approach to gathering and validating business requirements, including techniques such as stakeholder interviews, workshops, and documentation review. Emphasize how you ensure clarity in understanding needs and aligning them with technical solutions.

Mention the resources you use to keep current with Salesforce, such as blogs, webinars, community groups, and certifications. Stress the importance of continuous learning in your role as a Senior Salesforce Business Systems Analyst to leverage new features effectively.

Provide examples of how you've used declarative tools like Flow Builder and Approval Processes to create solutions. Highlight your problem-solving mindset and ability to translate complex business processes into user-friendly Salesforce configurations.

Illustrate specific instances where you worked with different departments to achieve project goals. Focus on your communication skills and how you navigated potential conflicts or misunderstandings to keep projects on track.

Choose a relevant achievement that showcases your skills as a Salesforce BSA. It could be a successful project implementation or process optimization that had a significant positive impact on the organization and aligns with Everlaw's mission.

Explain your methods for prioritizing tasks and managing time effectively, perhaps through tools like project management software or frameworks like Kanban to ensure key deadlines and deliverables are met in a busy role.

Discuss how you encourage open communication, support knowledge sharing, and celebrate team successes. Emphasize your belief in collaboration as a cornerstone for achieving organization-wide goals.

Talk about your alignment with Everlaw's mission to promote justice and illuminate truth. Highlight your admiration for their culture of passion and integrity, and how you see yourself contributing to their innovative approach to enterprise technology.