Global Consultant - job 1 of 2

As a Global Consultant at Experian, your main responsibilities include developing partnerships with local market sales, creating tailored strategies for clients, and delivering solutions in risk and customer management. You’ll also lead projects, conduct business reviews, support contractual negotiations, and provide consultancy that maximizes client value. Your role is pivotal in addressing client needs and ensuring effective communication throughout the process.

To qualify for the Global Consultant position at Experian, you should possess a relevant degree such as BCom, BSc, or Computer Science. Additionally, with over 10 years of functional, operational, or consultancy experience in banking or financial services, you need expertise in credit risk management and solid knowledge of the customer lifecycle.

Experian is committed to your growth; as a Global Consultant, you’ll have access to tailored learning and development programs, and unlimited online training courses. This makes it easy to further your professional skills, stay updated in your field, and enhance your career trajectory within the organization.

At Experian, the work environment is described as friendly and collaborative. With a strong team spirit, employees enjoy a supportive atmosphere that encourages work-life balance, professional development, and recreational activities. As a Global Consultant, you’ll work in a space that values innovation and promotes a healthy work culture.

Experian offers a hybrid working model that provides flexibility to Global Consultants. This means you can tailor your work hours and have the option to work from home, allowing for a balance between your professional responsibilities and personal commitments.

Understanding client needs involves thorough research and active listening during initial meetings. I would employ a combination of stakeholder interviews, surveys, and market analysis to tailor strategies effectively. Demonstrating genuine curiosity about their pain points and goals will be essential.

Absolutely! In my previous roles, I managed credit risk by developing assessments that analyze client profiles and historical data. This approach allowed us to refine customer acquisition processes and improve overall credit decision-making, which directly enhances client satisfaction and profitability.

To manage complex projects under tight deadlines, I prioritize tasks based on urgency and impact, ensuring alignment with client goals. I maintain open communication with team members and clients to adjust expectations and facilitate collaboration, which is critical for timely delivery.

I have extensive experience collaborating with cross-functional teams to develop client-centric solutions. This involves understanding specific client challenges, leveraging my market knowledge, and presenting comprehensive strategies that guide product adaptation to meet those needs effectively.

Promoting Experian’s services involves demonstrating our unique value proposition through tailored presentations and client success stories. By illustrating how our data-driven insights can lead to measurable results, I would engage clients in meaningful discussions about their potential return on investment.

Teamwork is fundamental in the Global Consultant role. Collaborating with local sales teams and other consultants enables us to combine expertise and deliver comprehensive solutions. It fosters a culture of innovation where we can brainstorm ideas and tackle challenges together effectively.

In a previous role, I encountered a challenging negotiation over project scope. By actively listening to the client’s concerns, I identified mutual benefits and presented a flexible proposal, which led to a successful agreement that satisfied both parties and strengthened our relationship.

I keep up with data analytics trends through continuous learning, attending industry conferences, and subscribing to relevant journals. Networking with professionals in the field also provides insights into emerging technologies and best practices, ensuring I remain informed and innovative in my approach.

I regularly utilize project management tools like Asana and Trello for task organization and tracking progress. For client engagement, I leverage communication platforms such as Slack and Zoom along with CRM systems to ensure effective coordination and relationship building.

I want to be a Global Consultant with Experian because the company's commitment to innovation and data-driven solutions resonates with my professional values. I am excited about the opportunity to work in diverse markets, make a real difference, and contribute to creating better opportunities for clients worldwide.