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Merchandising Intern

We are seeking enthusiastic and ambitious individuals to join our summer internship program for 8 weeks onsite in Austin, Texas. As an intern with us, you will gain hands-on experience while working alongside your dedicated mentor and building connections with various other team members.


Favor’s Merchandising team is looking for an intern to support us in ensuring our app's menus are accurate, well-structured, and optimized for user experience. Accurate and well-organized menus contribute to an optimized ordering experience, leading to increased customer satisfaction and higher request rates. As an intern you will help reduce friction in the ordering process, minimize errors, and enhance overall operational efficiency. By developing a scalable menu audit process, this role will also support long-term improvements in menu management, ensuring consistency and quality across our platform.


Our program offers a dynamic opportunity designed to provide you with real-world experience where you will be able to further your knowledge and education. You will have the chance to learn all about the on demand delivery industry, our company culture, and build your portfolio with tangible work and results.


This is a paid, full-time, hybrid internship in Austin, Texas. Our ideal candidate is driven, hardworking, and eager to learn. If you are an active undergraduate college student  looking for an engaging internship opportunity, we invite you to apply.


What You'll Do
  • Assist in creating and optimizing digital menus for merchants in our app
  • Conduct menu audits to ensure accuracy, consistency, and alignment with platform standards
  • Identify and flag discrepancies or missing items in existing menus
  • Collaborate with the content team to build a scalable menu audit process
  • Analyze menu data to provide insights and recommendations for improvement
  • Support the merchandising team with additional tasks related to menu operations
  • Assist with documentation and process standardization for future audits


Skills You Have
  • This role can help springboard your career in Merchandising and allow you to develop relevant skills for any tech career. The following backgrounds may translate well to this role: Marketing, Business Administration, Data Analytics/IT, Communications/Media Studies, Hospitality Management, or a similar mix of training and experience that you think will make you successful on our team.


Who You Are
  • You have strong attention to detail with the ability to identify discrepancies and ensure content accuracy
  • You are proficient in data analysis and Excel/Google Sheets to organize and audit large datasets effectively
  • You have the ability to collaborate with cross-functional teams, including content and operations, to improve processes
  • You have strong problem-solving skills with a proactive approach to optimizing digital content for user experience


Life at Favor


Where you’ll work: This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. 


Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts! 


Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.


Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.


Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.


Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!


In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.

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What You Should Know About Merchandising Intern, Favor

Favor is excited to announce an opening for a Merchandising Intern based in Austin, TX! If you're a driven and enthusiastic undergraduate looking for an enriching summer experience, look no further. Over the course of this paid, full-time, eight-week internship, you'll be immersed in the fast-paced world of on-demand delivery alongside a dedicated mentor and our dynamic merchandising team. Your primary goal will be to ensure our app's menus are accurate, well-structured, and optimized for a seamless user experience. By actively participating in menu audits, you'll help identify discrepancies and optimize content, ultimately boosting customer satisfaction and order rates. You'll gain hands-on experience by collaborating with cross-functional teams and diving deep into data analysis, which will help you develop valuable skills applicable in various tech careers. We value learning and growth; hence, you will have plenty of opportunities to enhance your education and create tangible results that you can proudly showcase in your portfolio. This hybrid role allows you to work from home three days a week while also enjoying team time at our Austin HQ. Join us this summer to shape the future of Favor and build connections that could benefit you for a lifetime!

Frequently Asked Questions (FAQs) for Merchandising Intern Role at Favor
What are the primary responsibilities of the Merchandising Intern at Favor?

As a Merchandising Intern at Favor, you will assist in creating and optimizing digital menus for merchants in our app, conduct thorough menu audits to ensure accuracy, and help minimize errors that could impact the ordering process. Your role will involve analyzing menu data to derive insights, as well as collaborating with various teams to build a scalable audit process. This hands-on experience is designed to boost not just Favor's efficiency but also your skills in tech and merchandising.

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What qualifications do I need to apply for the Merchandising Intern position at Favor?

To qualify for the Merchandising Intern role at Favor, you should be an active undergraduate college student with a background in Marketing, Business Administration, Data Analytics, IT, Communications, or similar fields. Strong attention to detail, proficiency in Excel or Google Sheets for data analysis, and the ability to collaborate with cross-functional teams are essential skills that can make you a great fit for this internship.

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What skills can I expect to develop during my internship as a Merchandising Intern at Favor?

During your internship at Favor, you will enhance several skills including data analysis, problem-solving, attention to detail, and optimization of digital content. You will also gain real-world experience through collaboration with various departments, thus bolstering your teamwork and communication skills, all of which are vital for a successful career in merchandising or tech.

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What kind of work environment can I expect as a Merchandising Intern at Favor?

Favor fosters an inclusive and flexible work environment for its Merchandising Interns. As a hybrid role, you'll have the opportunity to work from home a few days a week while also joining your team for collaboration at our Austin HQ. We believe in supporting our workforce to thrive, whether that means participating in Employee Resource Groups or community events.

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Can I expect mentorship during my internship as a Merchandising Intern at Favor?

Absolutely! At Favor, our Merchandising Interns are paired with dedicated mentors who guide them throughout the internship. You'll receive support while developing your skills, gaining industry insights, and building connections. This structure enhances the overall experience, helping interns transition smoothly from academic settings to professional environments.

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Common Interview Questions for Merchandising Intern
What interests you about the Merchandising Intern role at Favor?

In answering this question, emphasize your passion for merchandising, data analysis, and user experience. Mention how Favor's commitment to optimizing customer satisfaction resonates with your personal and professional goals. Discuss specific aspects of the role that excite you, such as the chance to work with real data and collaborate with various teams.

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How do you handle discrepancies in data when auditing menus?

To answer effectively, describe your methodical approach to identifying discrepancies, such as cross-referencing data and double-checking sources. Emphasize the importance of accuracy in merchandising roles and provide an example of a time you successfully resolved a similar issue in a previous project or experience.

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Can you explain a time when you had to work in a team to achieve a common goal?

Share a specific example of a group project where you took on a role that showcased your collaborative skills. Highlight the goal, your contributions, and the successful outcome. This shows your ability to work with others, a key aspect of the Merchandising Intern position.

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What tools are you familiar with for data analysis and how have you used them?

In your answer, discuss your proficiency with tools like Excel and Google Sheets, explaining specific features like pivot tables or functions you've used for data analysis. Provide a brief example of how you utilized these tools in a previous project to derive meaningful insights.

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How would you prioritize tasks when managing menu audits?

Describe your organizational strategy, such as creating a task list based on urgency and importance. Talk about how you would handle simultaneous deadlines and the steps you would take to ensure that all tasks are completed accurately and on time to maintain high standards in merchandising.

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What do you think makes an effective digital menu for an app?

Highlight elements such as clarity, organization, and ease of navigation when discussing effective digital menus. Share insights about how good UX design contributes to customer satisfaction, linking back to the importance of your role as a Merchandising Intern in optimizing those menus.

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What challenges do you anticipate in this role, and how would you overcome them?

Acknowledge potential challenges such as working with large datasets and ensuring accuracy amidst rapid changes. Discuss strategies like rigorous data audits, open communication with team members, and continuous learning that you would employ to overcome these obstacles.

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How have you demonstrated attention to detail in your previous experiences?

Provide an example where your attention to detail led to successful outcomes. This could be from academic projects, previous internships, or part-time jobs. Explain how your meticulous nature ties directly into the responsibilities of the Merchandising Intern position.

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What is your understanding of Favor’s business model and its impact on customer experience?

Share your understanding of Favor as an on-demand delivery service, focusing on how efficient menu operations can enhance user experience by making ordering seamless. Show that you have researched the company and align your thoughts with their value of customer satisfaction.

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Why do you believe diversity and inclusion are important in a company?

Express your belief in the value of diverse perspectives contributing to innovative solutions and improved workplace culture. Relate this understanding to Favor’s commitment to building a team that represents all Texans, showing your alignment with their values and mission.

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Favor's mission is to create a more connected community to get anything delivered through an affordable and personalized service.

31 jobs
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BENEFITS & PERKS
Vision Insurance
Dental Insurance
Disability Insurance
Health Savings Account (HSA)
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Internship, hybrid
DATE POSTED
March 18, 2025

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