Director, Digital Technology

As the Director of Digital Technology at Fidelity Health Care Technology Group, your responsibilities will include leading and mentoring teams in web engineering and product development, collaborating with other leaders to set standards and influence strategic decisions, and ensuring the delivery of high-quality digital experiences. You'll also be focused on developing talent within your team and leveraging your expertise to innovate and drive the company's digital strategy.

To qualify for the Director of Digital Technology role at Fidelity Health Care, you should have 10+ years of experience in SRE-driven design and web app development. Strong familiarity with Agile environments, cloud solutions, DevSecOps practices, and popular JavaScript frameworks like Node.js, Vue.js, or Angular is essential. Additionally, skills in mentoring and resource planning are crucial, along with a solid technical foundation in digital application architecture.

Successful candidates for the Director of Digital Technology at Fidelity should possess strong leadership and communication skills, with the ability to inspire and mentor teams. Additionally, hands-on knowledge of web applications, modern digital architectures, and secure coding practices is necessary. An understanding of Agile methodologies and an ability to balance business needs with technical solutions will also be vital for excelling in this position.

The hybrid working model at Fidelity promotes a balanced approach to working onsite and offsite. For the Director of Digital Technology role, this means you’ll be expected to work onsite regularly to collaborate effectively with your team and leadership while also benefiting from the flexibility that remote work provides. This blend optimizes productivity and cultivates a strong company culture.

The Director of Digital Technology at Fidelity Health Care will engage extensively with technologies such as JavaScript frameworks (Node.js, Vue.js, Angular), RESTful and GraphQL APIs, cloud solutions, serverless architectures, and modern development practices like DevSecOps, CI/CD using tools like Jenkins, and containerization strategies. This role demands a strong technical background to guide the team in building robust, secure, and cutting-edge digital applications.

In your response, emphasize specific projects where you utilized Agile practices to successfully manage complex projects. Discuss how Agile principles helped improve team collaboration and project timelines, and relate that back to enhancing customer experiences, which is crucial for the Director of Digital Technology at Fidelity.

Share specific strategies you use for mentoring, such as one-on-one sessions, fostering a growth mindset, and providing constructive feedback. Discuss the importance of continuous learning and how you encourage team members to pursue professional development aligned with the company's goals.

Detail a particular instance where you identified resistance to change or technical hiccups. Explain how you addressed the concerns through open communication, training, and demonstrating the benefits of the new technology, emphasizing collaborative problem-solving.

Discuss particularly relevant projects where you implemented cloud technologies, types of services you utilized (AWS, Azure, etc.), and how serverless architecture has positively impacted scalability and cost efficiency. Provide examples to illustrate your expertise.

Talk about the measures you take to promote secure coding practices in your team. This can include training sessions, code reviews, and staying updated on the latest security standards. Convey your commitment to developing a culture of security within your organization.

Outline a specific project, your role in leading the team, the challenges faced, and how you navigated them to ensure successful delivery. Highlight the impact the project had on customer satisfaction and how it aligned with the company’s objectives.

Discuss qualities such as empowerment, effective communication, emotional intelligence, and a focus on results. Provide examples from your own experiences where these qualities contributed to teamwork and project success.

Explain your strategies for continuous learning, such as attending conferences, taking online courses, participating in tech communities, and following industry leaders. This is important as a Director of Digital Technology, ensuring you bring the latest insights to your team.

Cite examples of how you've successfully prioritized technical tasks while maintaining alignment with business objectives. Discuss your approach to stakeholder communication and managing expectations to achieve a balance.

Highlight methods you employ for collecting feedback, such as surveys, regular check-ins, and open-door policies. This demonstrates not only your leadership style but also your commitment to continuous improvement and collaboration.