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Cloud Platform Engineering Manager, Sr

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Cloud Platform Engineering Manager, Sr

Cloud Platform Engineering Manager

What does a Successful Cloud Platform Engineering Manager do at Clover?

A successful Cloud Platform Engineering Manager at Clover transforms complex technological challenges into seamless, scalable solutions that empower millions of merchants. You'll architect the infrastructure backbone that supports Clover's innovative fintech ecosystem, turning distributed systems into powerful platforms that drive business growth and technological excellence.

About The Team

Clover's Cloud Platform Engineering team is the heart of our engineering ecosystem, responsible for building and maintaining scalable, distributed, and fault-tolerant systems that support our mission to provide seamless, customer-centric experiences across our Point of Sale platform.

What You Will Do

  • Lead and mentor a team of 6-8 Platform Engineers spanning Senior to Staff+ levels

  • Collaborate with infrastructure, quality, and release teams to design scalable service platforms

  • Work closely with application teams to understand requirements and drive platform evolution

  • Establish technical vision balancing short and long-term goals

  • Foster a culture of engineering excellence and team empowerment

  • Scale systems through automation to improve reliability and development velocity

  • Oversee team projects from inception to completion

  • Lead blameless postmortems to ensure thorough incident remediation

What You Will Need To Have

  • Bachelor's degree in Computer Science or related field

  • 8+ years of industry experience in Software Engineering

  • 2+ years of experience in engineering leadership

  • Strong programming experience in Java, Python, Go, or C++

  • Experience with Docker and Kubernetes

  • Ability to manage complex technological ecosystems

What Would Be Great To Have

  • Large-scale service architecture

  • Kubernetes deployment strategies

  • Service mesh configurations

  • Observability tools

  • Automation frameworks

  • Distributed systems design

#LI-JI1

#LI-Onsite

Salary Range

$142,800.00 - $240,600.00

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Average salary estimate

$191700 / YEARLY (est.)
min
max
$142800K
$240600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Cloud Platform Engineering Manager, Sr, Fiserv

At Fiserv, we believe in innovation and efficiency, and we're looking for a talented Cloud Platform Engineering Manager, Sr to join our dynamic team in sunny Sunnyvale, California. In this pivotal role, you'll lead a team of dedicated engineers who are passionate about solving complex technical challenges that enable seamless experiences for our merchants. Imagine architecting the infrastructure that powers Clover's cutting-edge fintech solutions, transforming distributed systems into robust platforms. Your leadership will empower your team as you collaborate with infrastructure and quality assurance teams and partner with application teams to drive impactful platform evolution. If you thrive in fostering a culture of engineering excellence and want to scale systems through automation, this is the opportunity for you! We seek someone with strong expertise in programming languages like Java, Python, Go, or C++, along with a solid background in Docker and Kubernetes. With a commitment to an inclusive and empowering workplace, Fiserv values diversity and innovation. Ready to take your career to the next level and make a global impact? Join us at Fiserv as we continue to redefine the future of payments and financial technology.

Frequently Asked Questions (FAQs) for Cloud Platform Engineering Manager, Sr Role at Fiserv
What are the responsibilities of a Cloud Platform Engineering Manager, Sr at Fiserv?

As a Cloud Platform Engineering Manager, Sr at Fiserv, your responsibilities will include leading a dynamic team of 6-8 engineers, collaborating with multiple teams to design scalable service platforms, and balancing technical vision with short and long-term goals. You'll oversee projects from inception to completion and foster a culture of engineering excellence while ensuring thorough incident remediation through blameless postmortems.

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What qualifications are needed to become a Cloud Platform Engineering Manager, Sr at Fiserv?

To qualify for the Cloud Platform Engineering Manager, Sr position at Fiserv, candidates should possess a Bachelor's degree in Computer Science or a related field, have 8+ years of industry experience in Software Engineering, and 2+ years in engineering leadership. It is essential to have strong programming expertise, preferably in Java, Python, Go, or C++, in addition to experience with Docker and Kubernetes.

Join Rise to see the full answer
What specialization is beneficial for a Cloud Platform Engineering Manager, Sr at Fiserv?

Cloud Platform Engineering Managers, Sr at Fiserv will benefit from specialization in large-scale service architecture, Kubernetes deployment strategies, and distributed systems design. Familiarity with service mesh configurations and observability tools can also enhance your effectiveness in this role, as will experience with automation frameworks that improve system reliability.

Join Rise to see the full answer
Can you describe the team dynamics for the Cloud Platform Engineering Manager, Sr role at Fiserv?

At Fiserv, Cloud Platform Engineering teams embody collaboration and empowerment. As a Cloud Platform Engineering Manager, Sr, you will lead and mentor engineers at various levels, fostering an environment where innovative ideas thrive. You'll engage closely with cross-functional teams, ensuring that everyone collaborates towards delivering high-quality solutions that support our mission of seamless customer-centric experiences.

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What does the career growth look like for a Cloud Platform Engineering Manager, Sr at Fiserv?

Career growth for a Cloud Platform Engineering Manager, Sr at Fiserv is promising, given the company’s emphasis on innovation, diversity, and leadership development. As you gain experience managing complex ecosystems and leading your team to success, numerous growth opportunities will emerge within Fiserv's global organization, paving the way to executive roles or specialization in strategic technical areas.

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Common Interview Questions for Cloud Platform Engineering Manager, Sr
What experience do you have in leading a team as a Cloud Platform Engineering Manager?

In answering this question, focus on specific leadership experiences where you guided a team through complex projects. Mention how you fostered collaboration, addressed conflicts, and supported professional development for your team members.

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Can you describe a challenging technical problem you have solved in your previous roles?

Share a specific example of a complex technical challenge you encountered, explaining your thought process, the solutions you explored, and the implementation of your eventual choice. Emphasize teamwork and collaboration where applicable.

Join Rise to see the full answer
How do you approach mentoring and developing your engineering team?

Discuss your philosophy on mentoring, outlining your strategies for providing constructive feedback, encouraging continuous learning, and empowering team members to take on new responsibilities and enhance their skill sets.

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What programming languages are you proficient in, and how have you applied them in previous projects?

Detail your programming background, highlighting the languages you're most comfortable with. Provide instances of how you effectively utilized them in collaborative efforts to deliver high-quality products or solutions.

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How do you ensure your engineering projects are scalable and sustainable?

Explain your methodologies for designing scalable systems, touching on aspects like architecture principles, use of automation, and your approach to testing and deployment strategies that maintain performance as demands grow.

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What strategies do you use for incident management and postmortems?

Discuss your approach to incident management, including the processes you establish for communication, root cause analysis, and follow-up actions. Underscore the importance of fostering a blameless culture to encourage learning.

Join Rise to see the full answer
How do you balance short-term and long-term goals in your technical vision?

Illustrate your strategic planning process, explaining how you prioritize immediate project needs while aligning them with the company’s broader objectives. Mention how you adjust plans based on evolving business landscapes.

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Describe your experience with Docker and Kubernetes.

Provide examples of projects where you've successfully used Docker and Kubernetes, discussing how you’ve leveraged these tools to improve deployment processes and maintain application reliability.

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What are your methods for promoting diversity and inclusion within your team?

Emphasize your commitment to fostering a diverse and inclusive work environment. Discuss specific practices you follow to ensure all voices are heard and valued, as well as how diversity contributes to team success.

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How would you handle conflict within your engineering team?

Detail your conflict resolution strategies, focusing on your skills in active listening, facilitating open discussions, and working collaboratively to reach a mutually beneficial resolution. Highlight your experience managing interpersonal dynamics effectively.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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