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Quality Assurance Engineer

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Quality Assurance Engineer

What does a successful Quality Assurance Engineer do at Fiserv? 

You will leverage your API testing expertise to write test plans and elicit test cases from business requirements. You'll update the testing strategy and prioritize tests in support of SnapPay, a Business2Business solution from Fiserv. SnapPay’s secure, cloud-based solution seamlessly integrates directly with ERP systems enables greater straight-through processing from payment execution to reconciliation, across multiple payment types and channels.   

What you will do: 

  • Define and execute formal test plans to ensure the delivery of quality software applications: test plan, write test cases/scripts, test case automation and test execution for application, network, system, regression and user acceptance testing 
  • Perform testing activities: plan, design, script, execute debugging and reporting tasks 
  • Develop test strategies to test web applications and API interfaces 
  • Execute automation and performance test activities for small to medium-sized projects 
  • Collaborate with Technical and Business team to define the scope of testing required and post-test execution activities include error debugging, reporting and internal and external communications 
  • Write test plans and test traceability matrices using Jira/Zephyr, Azure or Rational CLM 
  • Set up test data directly in Tosca TDS, CSV 
  • Automate testing for web applications and web API interfaces with JMeter, Selenium, Cucumber BDD, Tosca, Postman 

What you will need to have: 

  • 5+ years of Software Testing experience 
  • 5+ years of experience with API Testing, using tools like SOAP UI, POSTMAN, JMeter, Swagger
  • 3+ years of experience utilizing Test Management tools such as Jira/Zephyr, Azure DevOps, Rational, QC, qTest  
  • 3+ years of experience with version control systems, Jenkins, Jira. 
  • 2+ years of experience with information systems elements (hardware, software, network) and their application to business functions. 
  • 2+ years of experience with automated testing tools, database concepts
  • Bachelor’s degree in computer science, or a related field, or an equivalent combination of education, work, and/or military experience

What would be great to have: 

  • Java and Python experience 
  • Certifications such as ASTQB or ISTQB 
  • Working in environments like AWS, Pivotal Cloud Foundry
  • Virtual emulation, Sauce Labs, Mobile Labs 
  • Experience in BDD Framework, Cucumber

Important info about this role: 

  • We’re better together! This role is fully on-site 
  • This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered 

#LI-NL1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Average salary estimate

$100000 / YEARLY (est.)
min
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$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Quality Assurance Engineer, Fiserv

Join the dynamic team at Fiserv as a Quality Assurance Engineer in Alpharetta, Georgia, and dive into the exciting world of fintech! At Fiserv, we are proud to be a global leader in payments and information management, making financial transactions fluid and secure every day. In this role, you'll apply your expertise in API testing to create robust test plans and derive test cases from business requirements, ensuring the quality and performance of SnapPay, our innovative Business2Business solution. Your key responsibilities will include defining and executing test plans, conducting automation and performance tests, and collaborating with cross-functional teams to refine our offerings continually. As a vital part of our testing strategy, your contributions will facilitate seamless integration with ERP systems and enhance payment processing capabilities. With your experience in testing methodologies and tools like JMeter, Selenium, and Azure, you'll play an essential role in producing high-quality software applications that keep our global operations running smoothly. Ready to make a real impact? Join us at Fiserv, where together, we are shaping the future of financial technology.

Frequently Asked Questions (FAQs) for Quality Assurance Engineer Role at Fiserv
What are the key responsibilities of a Quality Assurance Engineer at Fiserv?

A Quality Assurance Engineer at Fiserv is responsible for defining and executing formal test plans to ensure the delivery of quality software applications. This includes writing test cases/scripts, executing debugging tasks, and conducting automated testing for web applications and APIs. The role requires collaboration with technical and business teams to plan and design testing strategies, focusing particularly on SnapPay, Fiserv's Business2Business solution.

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What qualifications do I need to apply for the Quality Assurance Engineer position at Fiserv?

To apply for the Quality Assurance Engineer role at Fiserv, candidates typically need a Bachelor's degree in computer science or a related field and at least 5 years of software testing experience, including proficiency in API testing tools like SOAP UI and POSTMAN. Familiarity with test management tools, automated testing, and programming languages like Java or Python can also enhance your candidacy.

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What tools and technologies should a Quality Assurance Engineer at Fiserv be familiar with?

A Quality Assurance Engineer at Fiserv should be well-versed in tools such as Jira, Zephyr, and Azure DevOps for test management, as well as various testing and automation frameworks like JMeter, Selenium, and Cucumber BDD. Having experience with database concepts and version control systems like Jenkins is also beneficial.

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What is the work environment like for a Quality Assurance Engineer at Fiserv?

The Quality Assurance Engineer position at Fiserv is fully on-site in Alpharetta, Georgia, promoting collaboration and teamwork. Fiserv fosters an inclusive work environment that values innovation and enhances the quality of life for employees through a supportive culture and equal opportunity practices.

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What are some desirable skills for the Quality Assurance Engineer role at Fiserv?

Desirable skills for a Quality Assurance Engineer at Fiserv include strong analytical abilities, proficiency in automation testing tools, and exposure to environments like AWS or Cloud Foundry. Experience with virtual emulation and mobile testing labs is also a plus, along with certifications like ASTQB or ISTQB.

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Common Interview Questions for Quality Assurance Engineer
Can you explain the testing methodologies you have used as a Quality Assurance Engineer?

When asked about your testing methodologies, highlight your experience with different types of testing such as functional, regression, and performance testing. Be specific about how you've implemented these methodologies in your previous roles at Fiserv or other companies, detailing your approach to ensure product quality across various applications.

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What experience do you have with API testing?

Discuss your proficiency with API testing tools such as POSTMAN, SOAP UI, or JMeter. Provide examples of specific projects where you conducted API testing, detailing how you ensured the functionality, reliability, and performance of APIs within business applications at Fiserv.

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How do you prioritize your testing strategies?

Explain your method for prioritizing tests based on risk assessments and business requirements. You might mention using traceability matrices and the importance of aligning your testing efforts with key milestones in project timelines at Fiserv.

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How do you approach collaboration with technical and business teams?

Illustrate your collaborative approach by talking about instances where you worked with cross-functional teams to gather requirements and validate testing scopes. Highlight your communication skills and how they contribute to fostering a productive work environment.

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What automated testing tools have you used, and how did they impact the testing process?

Share your experience with tools like Selenium, Cucumber, or Tosca, and explain how automation streamlined your testing processes. Provide examples of how automation led to improved efficiency and coverage in projects at Fiserv.

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Can you provide an example of a challenging bug you found during testing and how you resolved it?

Discuss a specific bug-encounter incident where you utilized debugging skills to isolate the issue. Detail the steps you took to communicate the findings to the development team at Fiserv and how effective collaboration led to a timely resolution.

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How do you ensure you stay current with testing tools and methodologies?

Talk about your commitment to continuous improvement through professional development. Mention attending webinars, certification courses, or contributing to QA communities, highlighting how you apply new knowledge back to your work at Fiserv.

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What role does documentation play in your testing process?

Define the importance of comprehensive documentation in maintaining clarity and traceability in testing. Provide an overview of how you organize test plans, reporting, and feedback loops within teams to enhance quality assurance processes.

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How would you handle a situation where the product development timeline is tight?

Share strategies for managing time constraints, such as prioritizing critical tests and focusing on risk-based testing approaches. Emphasize the importance of clear communication with stakeholders to manage expectations and maintain product quality.

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Why are you interested in working as a Quality Assurance Engineer at Fiserv?

Convey your passion for the fintech sector and your admiration for Fiserv’s commitment to innovation and quality. Mention how Fiserv's values align with your career goals and how you can contribute to the company's mission of transforming financial technology.

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FUNDING
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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

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