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IT Support Tech-1

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Job Posting Start Date 03-31-2025 Job Posting End Date 05-05-2025

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

The “IT Support Technician” will be based in Orangeburg, SC

This role will be in charge of installing and helping desktop/laptop hardware and software, computers peripherals, office printers and maintain PC assets.

1st Shift: 8:30am-5:00pm (Monday-Friday)

Responsibilities:

Performs the installation, repair, and preventative maintenance of personal computer and related systems.
Configure cellular phones for end users to meet corporate specifications
Assists in determining suitable software to meet user requirements.
Manage required supplies for printers (not to include paper).
Install software, patches, and updates on desktops, laptops.
Keep accurate tracking of all assets supported by Deskside.
Maintains PC assets in both a physical and logical manner and maintain its accurate tracking.
Provide 1st line technical support for end-user’s computers hardware and software, printers, and its network connectivity.
Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) end-user’s computers.
Assist Network Administrator/Analyst to troubleshoot end-users’ network-related issues.
Interacts with vendors to facilitate repairs of hardware, i.e., printers, laptops, and desktops.

Qualifications:

An associate degree is preferred or equivalent experience and training.
Typically requires a minimum of 5 years of related experience.
Working knowledge of PC architecture.
Advanced knowledge of Windows 10 and 11.
Working knowledge of Active Directory, Mac OS, Android, and iOS.
Advance knowledge of imaging processes used for deployment of PCs in standard environments.
Considerable judgment and initiative are required in resolving problems and making recommendations.
Microsoft Certified Systems Engineer a plus.
May assist in developing goals/targets of site. Recommendations typically affect Site or BU level.

What you'll receive for the great work you provide:

Full range of medical, dental, and vision plans
Life Insurance
Short-term and Long-term Disability
Matching 401(k) Contributions
Vacation and Paid Sick Time
Tuition Reimbursement

Job Category

Is Sponsorship Available?

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Flex Glassdoor Company Review

3.9

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CEO of Flex

Revathi Advaithi

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Average salary estimate

$60000 / YEARLY (est.)

min

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$50000K

$70000K

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What You Should Know About IT Support Tech-1, Flex

Join Flex as an IT Support Technician in Orangeburg, SC, where your skills will help shape the future of technology! In this dynamic role, you’ll not only install and support desktop and laptop hardware but also ensure that office printers are always ready to go. Picture a vibrant workspace where you’ll tackle everything from troubleshooting software to configuring cellular phones for your colleagues. You'll have the chance to maintain accurate tracking of IT assets, helping to keep our systems running smoothly. Flex values diversity and inclusion, and we believe in empowering our team members to grow. So, if you’re passionate about technology and eager to be part of a supportive team that thrives on innovation, we want to hear from you! With a schedule of Monday to Friday from 8:30 AM to 5:00 PM, this is a fantastic opportunity to make a real impact in a respectful and collaborative environment. Let's work together to create extraordinary solutions that enhance the world around us.

Frequently Asked Questions (FAQs) for IT Support Tech-1 Role at Flex

What are the main responsibilities of an IT Support Technician at Flex?

As an IT Support Technician at Flex, your main responsibilities include installing and repairing desktop and laptop hardware and software, maintaining printers, and providing first-line technical support for end-users. You will also troubleshoot both hardware and software failures, manage PC assets, and help configure devices to meet corporate specifications.