Product Owner - Payment Terminals

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services.  FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale.  FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

• Product Vision & Strategy:  Work with the Product Manager to define and communicate the product vision, roadmap, and strategy for payment terminal hardware & software based on market trends, customer needs, and business opportunities.  

• Creating and maintaining the product backlog:  Create and maintainthe product backlog, or the prioritized list of features that need to be implemented within the product. The Product Manager will help guide the prioritization of the backlog based on business value, user needs, and technical feasibility.  

• Product Development & Delivery:  Participate in the product delivery lifecycle including prototyping/design, product requirement gathering and refinement, and product launch.  
• Collaborate with internal development, supply chain, and manufacturers to ensureefficient delivery of existing and new hardware products.  

• Working With Development Teams:   Collaborate with the development teams to ensure that they have a clear understanding of product requirements, strategy, and priority. This collaboration will also include reviewing the technical feasibility and the best way to incorporate new capabilities into the product line.  
• Hold product feature refinements to present new product capabilities/requests to the development teams. The goal of this meeting will be to review the product requirements so that the development team understands the new functionality and answer any questions that may arise.  

• Managing Hardware & Firmware:  Ensure and track that payment terminal hardware meets regional regulatory, security, and compliance standards (EMV, PCI-DCC, etc.) 

• Work with the development teams to qualify and refine the effort needed to release new firmware updates for payment terminals 
• Managing & Tracking Hardware Certifications:   Supported by the Product Manager, workclosely with the certification team(s), both internal and external, to oversee the certification process from beginning to end.  

• Tracking & Reporting:  Track the progress ofthe product development and report on the status of the product backlog, release plans, and other key metrics. Additionally, communicate any changes ordelays to stakeholders and adjust the product backlog accordingly. 

• Bachelor’s degree in engineering or business, or  similar comparable industry experience. 
• Minimum of 3 years of experience within a product management related role, with at least 3-5years in a hardware-related role. It is preferred that this experience is within a payment or fintech industry type.  
• Experience building and maintaining a product roadmap. 
• Proven expertise managing the development lifecycle of hardware products.  
• Experience in regulatory compliance and certification processes for payment terminal hardware. 
• Experience in technical documentation writing that is consumed by both internal and external parties.  
• Knowledgeable about payment terminal hardware and familiar with the current industry security standards. 
• Go-getter attitude with the ability to run with multiple projects with little oversight 
• Able to work effectively with both technical, non-technical, internal, and external teams. 

• History of using software platforms, such as Azure Dev Ops, for work item refinement, tracking, and dashboard creation.  
• Strong analytical and problem-solving skills that can be applied when determining priority based on expected timelines, opportunities, and market trends in a fast-paced, dynamic environment.  
• Excellent communication, negotiation, and interpersonal skills. 
• Able to manage multiple high-priority items and deadlines at once.  
• Have a good understanding of the payments industry and landscape including the current market trends, use cases, and customer desires.  

As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.

FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.