Technical Event Engineer

A Technical Event Engineer at Genetec is responsible for implementing innovative product demonstration strategies and ensuring that all technical aspects of events run smoothly. This involves developing engaging demo scenarios, providing support and training to staff and partners, and coordinating the necessary technical equipment and logistics for major events throughout the EMEA region.

Genetec seeks candidates with a technical background in areas such as Windows administration, network principles, and server virtualization. Strong communication skills, both verbal and written, along with creativity and adaptability are essential. Experience in event management and familiarity with Genetec’s software and hardware are also valuable assets for this role.

At Genetec, you will find a welcoming and inclusive environment that values diverse backgrounds and perspectives. The company promotes open communication and offers countless opportunities for professional development, allowing you to flourish while working on innovative projects with a global team of over 1800 dedicated individuals.

As a Technical Event Engineer, you will hone a variety of skills including technical troubleshooting, effective communication, event management, and collaboration. You will also deepen your understanding of security solutions and gain valuable experience in creating impactful demonstrations that highlight Genetec’s products at events.

While prior event management experience is beneficial, Genetec encourages applications from candidates who may not meet every requirement. The company is committed to providing training and support to help you reach your full potential within the Technical Event Engineer position.

Start by understanding the audience and their needs. Collaborate with the marketing and product teams to highlight key features of the product in engaging scenarios. Use real-world applications to showcase how the product solves specific problems. Be prepared to adapt your presentation based on audience feedback.

Essential technical skills include a solid understanding of Windows operating systems, networking principles, and troubleshooting capability. Familiarity with server virtualization and Genetec's software and hardware are significant advantages in this role.

Describe a specific event where you coordinated with technical teams to ensure equipment was set up correctly and demonstrations ran smoothly. Emphasize your planning process, any challenges faced, and how you overcame them to achieve successful outcomes.

Effective prioritization starts with understanding deadlines and the importance of each task. Use project management tools to keep track of progress and communicate regularly with team members to ensure everyone is aligned and aware of priorities. Be flexible to adjust as needs arise.

Utilize clear and straightforward language, avoiding jargon when speaking to non-technical audiences. Tailor your presentations to the audience's level of expertise. Encourage questions and provide interactive elements to engage them and ensure understanding.

Stay calm and composed, quickly diagnosing the problem by consulting with technical experts on-site. Have contingency plans in place, such as backup equipment or an alternative demonstration. Always communicate transparently with the audience about any delays.

Highlight your unique skills and experiences, emphasizing your technical expertise, creativity in developing engaging demonstrations, and your ability to foster collaboration among teams. Demonstrate your alignment with Genetec’s values and your passion for showcasing innovative solutions.

Reflect on a specific instance where you received constructive feedback on a demonstration. Tell how you assessed the feedback, made adjustments to improve your content or delivery, and successfully implemented those changes in future presentations.

Focus on the excitement and dynamism of event environments, the opportunity to engage with diverse participants, and the chance to showcase innovative technologies. Convey your passion for creating memorable experiences that resonate with audiences.

Encourage open dialogue and brainstorming sessions, utilize collaboration tools for sharing ideas and updates, and establish clear responsibilities for each team member. Regular check-ins can help ensure everyone is on track and maintains a united front.