Inside Sales Manager

As the Inside Sales Manager at GetScale, you will lead and mentor a team of inside sales representatives, establishing clear sales goals and continually tracking their performance. Your main focus will be to drive higher conversion rates and foster professional growth within the team. Activities will include coordinating team meetings, analyzing conversion metrics for improvement, implementing effective sales processes, and participating actively in hiring and onboarding new team members.

To qualify for the Inside Sales Manager role at GetScale, candidates should have a Bachelor's degree or relevant experience in a high-growth company, with at least 2 years of direct sales closing experience and 1 year in a sales management position. Proven leadership skills, the ability to manage change effectively, and experience using data analytics tools (like Salesforce and Google Sheets) to inform coaching are essential for success in this role.

Inside Sales Managers at GetScale enjoy an attractive compensation package, which includes an annual base salary ranging from $70,000 to $82,500 based on experience, along with a 15% performance bonus that’s paid semi-annually. Additional benefits include comprehensive health coverage, a 401k plan, unlimited PTO, a monthly lunch stipend, and a yearly professional development budget, creating a welcoming and supportive work environment.

At GetScale, we believe in continuous growth and development for our team members. As an Inside Sales Manager, you will benefit from a yearly professional development stipend, monthly lunch and learns, and a culture that encourages personal and professional growth. This is a fantastic opportunity to build your skills and advance your career in a supportive environment where excellence is recognized and encouraged.

The culture at GetScale is dynamic and inclusive, focusing on teamwork, recognition, and fun. As an Inside Sales Manager, you will be part of a vibrant community that shares core values centered on growth, ownership, and hard work. Our team thrives on collaboration, aiming to make each other better while enjoying the journey together. You'll find a friendly and motivating atmosphere that fosters creativity and innovation.

To motivate my sales team, I focus on setting clear, achievable goals and fostering a collaborative environment. I believe in regularly recognizing individual and team accomplishments and utilizing coaching sessions to empower them with skills and knowledge. I also encourage open communication, allowing team members to share challenges and successes, which builds a supportive culture that naturally drives motivation.

I utilize tools like Salesforce and Google Sheets to track sales performance metrics closely. I assess conversion rates, identify trends, and monitor key performance indicators (KPIs) such as lead response time and average deal size. This data-driven approach allows me to provide targeted coaching, implement necessary changes, and enhance overall sales strategies based on what the metrics tell us.

Handling underperformance requires a supportive and constructive approach. I typically begin with one-on-one meetings to discuss challenges and understand their perspective. Together, we can set improvement goals and outline an actionable plan, providing necessary training and resources along the way. Continuous check-ins ensure that they feel supported, and we can adapt strategies based on their progress.

Data plays a crucial role in my decision-making process. I rely on data analytics to monitor sales performance, identify areas for improvement, and assess the effectiveness of different strategies. By examining conversion metrics and trends, I can make informed adjustments to our sales approach, ensuring that we remain efficient and achieve our goals.

Successful onboarding involves a structured approach where new hires receive comprehensive training on our products, sales strategies, and company culture. I like to pair new hires with experienced mentors who can guide them through the initial stages. Regular check-ins during their first few months help address any questions they might have and reinforces their integration into the team.

Building a strong sales culture starts with fostering a sense of ownership and recognizing achievements. Encouraging collaboration, having fun at work, and instilling values like hard work and continuous improvement are key. I promote these through team-building activities, regular meetings, and celebrating successes, creating an atmosphere that motivates everyone to perform their best.

Change management involves transparent communication and a supportive approach. I proactively discuss upcoming changes with my team, explaining the reasons behind them and how they align with our goals. By seeking their input and addressing concerns, I ensure everyone feels valued and engaged, making it easier for the team to adapt to new processes.

My approach involves setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals that align with both individual and team objectives. I track these goals regularly, providing feedback and guidance to help the team stay on track. Transparency in performance allows us to celebrate achievements and reassess strategies promptly if we face challenges.

Keeping the team aligned with company objectives starts with clear communication. I ensure that everyone understands how their individual and team contributions impact the bigger picture. Regular meetings that connect our sales goals to the company’s mission and values reinforce alignment, and I encourage team input in shaping strategies that contribute to those objectives.

A successful Inside Sales Manager needs a blend of strong leadership, analytical skills, and a passion for developing others. Being adaptable and maintaining a data-driven mindset are also vital. The ability to inspire a team, foster a positive culture, and effectively manage change sets apart successful managers, ultimately leading to high team performance and meeting sales targets.