Client Services Leader (Water)

The importance of water to the health of our world can’t be overstated.

As the frequency and intensity of floods, droughts and storms increases, the water industry must continue to build resiliency and lead from the front. 

Together with our clients, we are thinking and doing things differently to help pre-empt and prepare for what's next. Be a part of this dynamic and committed team of diverse water specialists and drive change for your community. 

You’ll be able to apply our powerful global network of skills and decades of experience to create positive water outcomes that respect nature and nurture communities.

Who are we looking for?

GHD’s Northeast Water and Wastewater group is looking for a Client Services Leader to join our team in Southwest Connecticut / Southeast New York State! In this role, you will lead the preparation of investigations, designs and project development for water and wastewater treatment, distribution and collections systems throughout the region.  Additionally, you will help to grow our Water business in Southwest Connecticut / Southeast New York State and help to provide leadership to our team of Water professionals. 

In the problem-solving business, it helps to be restlessly curious to deliver community change.

Our vision is to ensure energy, water and urbanization are made sustainable for generations to come. You can lead the way into a new future for our industry, inspiring the next generation of driven and committed people in the process. 

Working with an energetic and high performing team, this position offers a variety of work and will see you involved in: 

• Project Leadership: Direct the technical and production work of project teams, administering contractual aspects of the project, and acting as primary contact for client in the following types of projects:
  • Multi-disciplinary treatment facility designs alternatives analyses and economic evaluations
  • Collection and distribution projects to include linear and pumping systems
  • Treatability studies including bench testing and pilot plant evaluations
  • Financial and Operational review
  • Construction phase engineering services
• Client Relationships and Water Business Growth: Our strategic growth goals in the region include expanding our relationship with large water clients in Southwest Connecticut / Southeast New York State. You will be a part of this growth in the following ways:
  • Working with Business Group and Market leadership, assist in business development, sales and marketing of Water projects, with a specific focus on large clients aligned with our growth strategy 
  • Lead certain pursuits and proposal development 
  • Build effective relationships with the Business Group’s key clients in this area
  • Direct pricing, scoping and win strategies for new work
  • Actively participate in professional and/or industrial organizations to promote the GHD brand
  • Promote and cross sell other GHD services
• Team leadership and engagement:  As our client services grow, our team will continue to grow as well.  We expect you will grow into the role of leadership of our team.
  • Manage a group of 10 water professionals, attending to utilization, performance and engagement
  • Collaborate with Business Group leadership and other senior members of the business to drive positive outcomes for our employees
  • Develop and mentor our young professionals and graduates 
  • Demonstrate support and compliance with the requirements of the GHD HSE Management system and management participation matrix

What you will bring to the team:

• Bachelor’s and/or Master’s degree in Civil, Chemical, or Environmental Engineering or closely related field
• Professional Engineer (PE) license in CT and/or NY or ability to acquire it
• 15+ years of relevant water engineering experience; wastewater treatment and/or large diameter pipeline design experience a plus
• Knowledge of water regulations including wastewater treatment and conveyance, surface water treatment, lead and copper and disinfection byproduct rules
• Strong written and verbal communication skills with the ability to work both within a team and independently
• Willing and able to travel to project sites and client meetings as needed

Interested in this opportunity? Submit an application!

Salary Ranges: 

• Hartford: $132,000 - $198,000 based on experience
• Rye: $144,000 - $216,000 based on experience 

As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, creed, religion, national origin, citizenship, color, sex, sexual orientation, gender identity, age, disability, marital status or veteran status.

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