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Head of Product

Ghost is a global data-driven distribution platform for the world's best brands. We partner with leading streetwear, apparel, footwear, beauty, and home goods brands to unlock alternative channels for inventory. Through transparency, data insights, and a network of vetted buyers, Ghost empowers sellers to diversify and optimize their inventory management. Backed by top VC firms (Cathay, USV, Equal, Eniac, L. Catterton), Ghost is one of LA’s fastest-growing startups.

Reporting directly to the CEO, the Head of Product will drive our organization toward achieving its quarterly product development objectives. As a member of the leadership team, this role will oversee the product team, fostering close collaboration with our engineering and design leaders and serving as a linchpin in our strategic initiatives. The ideal candidate is an accomplished leader who thrives in a fast-paced environment, demonstrating exceptional skill in balancing both short-term objectives and the long-term strategic vision for our marketplace. They possess a proven track record of enhancing critical product metrics such as sell-through rate, customer retention, churn rate, and usage frequency while embodying leadership, teamwork, and a hands-on work ethic.

About Role: 

  • Define and drive product strategy in partnership with our co-founders and your cross-functional partners.
  • Maintain and deliver a roadmap of key initiatives that accelerate the optimal marketplace experience for buyers, sellers, and internal users.
  • Lead, mentor, and nurture a high performing team of product managers to grow and excel at their craft.
  • Partner with design and engineering to ensure we ship work at the intersection of user value, business viability, and engineering feasibility.
  • Champion the end-to-end product development process to deliver high-value and high-quality product releases.
  • Be customer-obsessed and use both qualitative and quantitative insights to plan, test, and release new features.

About You:

  • Proficient in transitioning between short-term objectives and a long-term strategic vision for our products.
  • Demonstrated excellence in team management, including product managers, while maintaining a high level of technical expertise (preferably with marketplace, retail, or e-commerce experience).
  • A proven track record of implementing clear product development processes and frameworks to facilitate more effective iteration and delivery.
  • Expertise in leveraging metrics and analytics tools to comprehend user behavior, market, and product performance, in addition to analyzing qualitative customer feedback.
  • Dedicated to staying at the forefront of technology trends, ensuring the integration of cutting-edge advancements into our product roadmap.
  • A minimum of 5-7 years leading a Product team.

Benefits we offer: 

  • Medical, Vision, and Dental with some plans covered at 100% 
  • Competitive compensation and equity structure
  • 401K + match 
  • Unlimited PTO 
  • Remote options (for select positions) 
  • Home office stipend (for select positions)
  • Monthly catered lunch

This role is based in Los Angeles. The base salary for this position can range from $225,000 to $300,000. The actual amounts may vary based on factors such as experience, knowledge, skills, and abilities related to the position.

 

Average salary estimate

$262500 / YEARLY (est.)
min
max
$225000K
$300000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Head of Product, Ghost

At Ghost, a leading global data-driven distribution platform, we're on the lookout for an innovative and driven Head of Product to join our dynamic team in Los Angeles, California. As a key player in our mission to empower brands with alternative inventory channels, you'll report directly to the CEO and be instrumental in shaping our product development objectives. Your leadership will guide a talented team of product managers while you collaborate closely with our engineering and design teams to ensure we’re delivering exceptional products that resonate with users. This role isn’t just about achieving short-term objectives; it’s about setting the strategic vision for our marketplace, enhancing essential metrics like customer retention and usage frequency, and fostering a culture of excellence and innovation. If you're someone who thrives in a fast-paced environment, balances immediate project goals with long-term strategy, and has a knack for breaking down complex ideas into actionable initiatives, we want to hear from you. At Ghost, we value transparency and are committed to building a nurturing environment where your ideas can flourish, as well as ensuring you stay ahead of the latest technology trends. Join us, and lead the way in creating an unparalleled marketplace experience for both buyers and sellers alike. Your future with Ghost as our Head of Product could be the most rewarding chapter of your career, filled with opportunities and a supportive community!

Frequently Asked Questions (FAQs) for Head of Product Role at Ghost
What are the responsibilities of the Head of Product at Ghost?

As the Head of Product at Ghost, your primary responsibilities will include defining and driving product strategy in collaboration with our co-founders and cross-functional partners, developing and maintaining a roadmap of key initiatives, and leading a high-performing team of product managers. You will also partner with engineering and design teams to ensure we deliver products that meet user needs while pursuing business viability and engineering feasibility.

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What qualifications are needed for the Head of Product position at Ghost?

To excel as the Head of Product at Ghost, candidates should have 5-7 years of experience leading a Product team, preferably in marketplace, retail, or e-commerce sectors. Demonstrated excellence in team management, technical expertise, and a proven track record of implementing effective product development processes are crucial qualifications for this role.

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What skills are essential for the Head of Product role at Ghost?

The essential skills for the Head of Product at Ghost include adeptness in balancing short-term and long-term objectives, leveraging metrics and analytics to understand user behavior, and fostering strong collaboration within a team. You should also possess a customer-obsessed mindset, utilizing both qualitative and quantitative insights to drive product improvements.

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What kind of work environment can a Head of Product expect at Ghost?

The Head of Product at Ghost can expect a dynamic and supportive work environment that emphasizes teamwork, innovation, and transparency. As one of LA's fastest-growing startups, we embrace a culture that encourages sharing ideas and staying at the forefront of technology trends, ultimately contributing to your professional growth.

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What benefits does Ghost offer to the Head of Product?

Ghost offers a competitive benefits package for the Head of Product position, including comprehensive medical, vision, and dental plans, a competitive compensation and equity structure, a 401K with matching, unlimited PTO, remote options for select positions, a home office stipend, and monthly catered lunches to support our team’s well-being.

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Common Interview Questions for Head of Product
How do you define product success as the Head of Product?

Defining product success as the Head of Product involves a combination of key metrics such as sell-through rates and customer retention. Emphasize your ability to analyze these metrics while also focusing on customer feedback to drive continuous improvement and ensure the product meets user needs.

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Can you describe your approach to product strategy development?

When developing product strategy, I prefer to conduct thorough market analysis, collaborate with cross-functional teams for insights, and align with organizational goals. This holistic approach allows me to craft a strategy that not only meets immediate objectives but also supports long-term growth.

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What leadership style do you embody in managing a product team?

My leadership style is centered around empowerment and collaboration. I believe in fostering an environment where team members feel valued and motivated to share their ideas, which leads to greater innovation and enhanced product outcomes.

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How do you ensure cross-functional collaboration within the product team?

Ensuring cross-functional collaboration starts with regular communication and open channels between teams. I implement structured meetings and collaborative tools that encourage brainstorming, sharing insights, and transparent updates on project progress to help keep everyone aligned.

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Discuss a time when you had to pivot a product strategy. What was the outcome?

In one instance, we realized a specific feature wasn’t resonating with users. By gathering feedback and conducting a rapid assessment of market trends, I led the team in pivoting our strategy, which ultimately resulted in an increase in user engagement and customer satisfaction.

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What metrics do you consider most important for measuring product performance?

I consider metrics like user adoption rate, engagement levels, and churn rate to be critical indicators of product performance. Tracking these figures allows for data-driven adjustments that improve overall user experience and satisfaction.

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How would you describe the ideal relationship between product, design, and engineering?

The ideal relationship between product, design, and engineering is one built on collaborative partnership. Each team should contribute their unique expertise through continuous communication, aligning on vision and goals to deliver products that are not only functional but also delightful to use.

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How do you balance immediate product needs with long-term strategic vision?

Balancing immediate needs with long-term vision involves prioritization and clear roadmap creation. I ensure that we regularly revisit our strategic goals while allocating resources to urgent tasks. This allows the team to remain flexible yet focused.

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What strategies do you employ to stay updated with market trends?

I keep abreast of market trends by attending industry conferences, engaging with thought leaders, subscribing to relevant publications, and fostering strong relationships within the community. This multifaceted approach allows me to gather insights and remain competitive.

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In your opinion, what is the most critical skill for a Head of Product?

The most critical skill for a Head of Product is the ability to empathize with users. Understanding their needs and behaviors enables us to create products that genuinely resonate with our audience, driving both customer loyalty and business success.

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Ghost is developing the revolutionary technology that finally makes self-driving safe. Made possible by a breakthrough in crash prevention that can reliably handle any obstacle on the road, Ghost brings autonomous highway driving to your car. Gho...

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BENEFITS & PERKS
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Flexible Spending Account (FSA)
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Full-time, hybrid
DATE POSTED
April 15, 2025

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