Systems Analyst

As a Systems Analyst at our Boyertown, PA location, you'll be responsible for leading operational improvements within IQMS ERP and related applications. Your duties will include developing processes, communicating effectively with teams, ensuring project alignment with Client service level agreements, and nurturing relationships across various departments to foster collaboration. These contributions will help scale our business operations and address new requirements across the organization.

To be considered for the Systems Analyst role in Boyertown, PA, candidates should have a Bachelor's degree in information technology or a related field, along with over 3 years of experience with IQMS/DELMIAworks. Strong knowledge in ERP system setups, a solid grasp of manufacturing operations, and experience in designing Crystal Reports are also essential. Interpersonal skills, problem-solving abilities, and the capacity to manage multiple projects are key to succeeding in this position.

The Systems Analyst role is critical in enhancing operational efficiency at our Boyertown office. By developing robust processes and methodologies, the Systems Analyst ensures that the team operates within established professional standards and achieves processing metrics linked to client satisfaction. This dual focus on operational discipline and continuous improvement helps streamline workflows and supports the team in providing effective services.

Applicants with extensive experience in implementing and supporting ERP systems like IQMS/DELMIAworks, especially in multi-site manufacturing settings, will stand out for this Systems Analyst role. Additionally, experience with reporting tools such as SQL and Crystal Reports, as well as a background in the plastics manufacturing industry, will be highly regarded. Candidates who show a passion for mentoring, performance management, and driving process improvement will also be favored.

As a Systems Analyst in Boyertown, PA, you'll enjoy a comprehensive benefits package including medical insurance, a retirement plan, and paid time off. Our company prides itself on fostering a supportive environment that encourages professional growth and development. Your contribution to the team will be recognized and rewarded, ensuring you feel valued in your role.

When answering this question, focus on specific projects that involved IQMS/DELMIAworks. Highlight your hands-on experience, detailing your role in implementing, configuring, or optimizing the system. Explain how your work contributed to enhancing operational efficiency or achieving specific business objectives.

In your response, outline a systematic method for tackling complex issues. Mention how you gather and analyze data, consult with team members to gain different perspectives, and leverage your technical skills to devise effective solutions. Provide an example demonstrating your approach.

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Describe a specific situation where you identified the need for change, the actions you took to lead the initiative, and the positive outcomes that resulted. Highlight your leadership skills throughout the process.

Detail your proficiency with Crystal Reports, mentioning projects where you designed and developed reports to meet client or internal needs. Discuss the insights gained from these reports and how they influenced decision-making processes within your organization.

Emphasize your ability to tailor your communication style based on the audience. Discuss strategies such as using metaphors, visual aids, or simplifying jargon to convey your message clearly. Provide examples of successful communication in past experiences.

When responding to this question, mention your organizational skills, prioritization techniques, and tools you use to track progress. Explain how you allocate time effectively and maintain communication with stakeholders to ensure that all projects remain aligned with organizational goals.

Share what drives you in this position, such as the opportunity to solve complex problems, the satisfaction of improving processes, or the joy of collaborating with cross-functional teams. Being personal and genuine in your response will resonate well with the interviewer.

Discuss your commitment to continuous learning, such as following relevant industry publications, participating in webinars, or networking with peers in the field. Mention any certifications or training you've undertaken to enhance your expertise in ERP systems.

Talk about your approach to conflict resolution, emphasizing open communication, empathy, and collaboration. Illustrate how you seek to understand the other person's perspective and work towards a consensus that benefits the project and team as a whole.

Your answer should include a summary of your qualifications, expressed enthusiasm for the company and role, and how your skills align with the job description. Highlight your relevant experience and drive for continuous improvement to demonstrate your alignment with the company’s goals.